Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $999.99
Clearance
The comparable value price is $1,349.99

Customer reviews

Rating 4.7 out of 5 stars with 1227 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the cleaning performance, quiet operation, and large capacity of this 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence. Many appreciate its ease of use and the helpful app integration, although some experienced challenges with the spin cycle noise and control panel readability. A few users also noted issues with the washer's balance and Wi-Fi connectivity. The size and additional features like steam were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,227 reviews
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Sharp looking machine

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean, easy to install machine. Quiet. Stacked easy!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Best ever washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! Awesome quite machine. Never happier clothes smell so clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    LG 5. efficiency stackable smart front load

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent! love this machine very quiet and so easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very happy with my new washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much more efficient washing the closes (less time) and larger capacity allows for better cleaning than my old washer (even before it died). Much quieter which is a blessing! Even though purchased a few years apart, it matches the size of my LG dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Life’s Good!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity. Very quiet. We like that it is WiFi enabled.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 4 out of 5 stars

    Good washer

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious. Holds large comforters. Slightly noisy but not very noticable when door to laundry room is shut.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Wash machine purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine is awesome. Easy to operate. Cleans clothes really well.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG Washer/Dryer set with Installation

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd LG set I've gotten through Best Buy and they are wonderful machines...so much quieter than the Samsung we had for years (with technical issues). The delivery service with installation made for a smooth move into our new place. They arrived well within the window and we were doing laundry the day after we moved in. Very happy with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    washing machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Sleek Design. Quiet. Cleans clothes efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG - 5.0 Cu. Ft. Stackable Smart Front Loader

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Plenty of cycles and features. Customizable cycle can be downloaded. The feature settings can be hard to read. Fairly quiet. Remote access of status is nice if one cares to know their wash or dry cycle has completed. Bought as an open box nearly new.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    New washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is easy to use and very efficient. Lives up to LG brand.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    2nd LG Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the larger size than our old LG washer. Like the web application. We have only had it for a month so it's to soon to give a full review ask in 5 years if it is still working and if it has required service. Old LG lasted 11 years expecting the same from this one.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Big capacity and beautiful!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big capacity. Love the stainless drum. Quiet. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    My new washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet, easy use, clothes are clean and fresh.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set it and forget it for a decade plus.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a reliable replacement for our old, never gave us problems, washer/dryer combo. They lasted 14 years. After approximately 1.5 years, these are the ones. Nothing. That’s exactly what I want from a washer & dryer. I don’t want to hear a thing for a decade. Boring reliability is what I’m craving. So far, so good. All the gadgetry has been great too. The price was comparable of all vendors pricing of similar items. Great buy from best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    It's a good quiet machine that cleans well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cuts down on number of loads of wash. It is so quiet that I have to go into the garage to hear it. Took me a while to learn how to do things like extra pre-wash and extra rinse with the normal cycle. Didn't find that the manual really was that helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my 8 year old LG because repairman said he couldnt get parts because my model had been discontinued. So i bought this one which is similar. So far its been very nice and is a little quieter than our old one. If it will last longer than our old one I’ll be happy.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    It’s Wonderful!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s quiet and does a good job on stains. So far so good....

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    My new LG

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is extremely quiet when running. The drum fits a king comforter with ease. The selection for the preset wash cycles is pretty good. The dispenser is pretty good and is designed with todays HE standards in mind. I am using less soap, bleach & fab softener. The only downside is that the alert chime is not loud enough to hear when it finishes washing.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Happy Purchaser

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love this washer! Have had the set for a few weeks now and love the settings and feel like our clothes are very clean when they come out of the wash. The spin cycle works great and really gets all excess water out of the clothes. The app is such a nice feature. I love being able to see when a load is done.

    I would recommend this to a friend