Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $999.99
Clearance
The comparable value price is $1,349.99

Customer reviews

Rating 4.7 out of 5 stars with 1227 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the cleaning performance, quiet operation, and large capacity of this 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence. Many appreciate its ease of use and the helpful app integration, although some experienced challenges with the spin cycle noise and control panel readability. A few users also noted issues with the washer's balance and Wi-Fi connectivity. The size and additional features like steam were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,227 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Pricey but good washing machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the pricey side, but it washes way better than the LG Top Load washer we tried before this. ThinQ functions work great to provide alerts when load is done, and for information on keeping the unit performing optimally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this for about a month now. Our Kenmore HE4T finally died and this is the replacement. We went from a 3.8 cubic foot interior to a this 5.0 cubic foot washer. It does a great job cleaning our clothes. This is a great washer with many different washing options. We love the Allergiene Cycle that removes pet dander and dust from our pillows, comforter, and blankets. We use the turbo wash setting to clean a load of clothes in about 30 min. It comes with 14 different cycles and we can download many more. The app makes it easy to know how much time is left and it notifies you when you are at the other end of the house to let you know it's finished. It also very quiet and stable even at high spin speed. Highly recomended.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is beautiful, vert efficient and friendly to use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Less Water, Faster Washing, Better Smelling.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine ROCKS. Everything I wash in it smells amazing. It works soo much faster than my old, top-loader and uses a fraction of the water. I was worried it didn't use enough water, but it gets everything so much cleaner and with so much less water. Very efficient and economical. I love that it works with Alexa and I can delay-start using my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Washing machine

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy to operate looks very nice very quiet

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice upgrade

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guess things have changed in the last 10 years. This washer is less noisy and the cycles are shorter. Very happy so far. The installation crew was spot on. They communicated throughout the delivery day and were total white glove service

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Efficient!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! This saves me a lot of time and money. I don’t have to wash my blankets in the laundromat anymore. No lugging heavy blankets outdoors, this washer does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great unit - easy to use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly happy with this unit. It's super quiet and smooth when in operation. I've had a few different types of front load washing machines, and this is my favorite by far. Obviously only having it for a month precludes me from speaking to reliability, but I'm optimistic!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LG Front Load Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decide not to put anymore money into my previous LG washer and get a new one. I love the look of this one. It efficient getting my clothes clean. I like the number of wash cycles. Most of all I love that it alerts me when its done washing being that sometimes I forgot I was washing clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Recommend this product.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washing machine. The built-intelligence helps each load run efficiently. The owners manual doesn’t explain the features and how to use them, but there are plenty of You Tube videos to help you. I did setup the wifi and am enjoying having the option to run the loads on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great! I had to replace my washer unexpectedly, and this was a very good choice. I don't use the smart features but it works very well as a regular old washer. Efficient and good looking. Will get matching dryer next!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love this washer! My first front load washer.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so far. I have washed a king size comforter with no problem! The great thing is that it gets clothes really clean without using a great deal of detergent. I really like how it spins the clothes so dry they hardly feel wet at all right out of the washer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great LG washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second LG washer that I have purchased. I had the first one for 13 years and it was still going strong when I sold it. Never had a repair!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Bestbuy?

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new washer& dryer though $3100 for the plain white pair installed is not what i think of as a “Bestbuy”.... hope they last longer than the 6yr old same models we replaced!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid, quiet, no problems so far.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have had no problems with this washer. I don't have a need to use the app to have the washer start remotely. I can not comment on how that works. The clothes are clean, there is no residual odor, it is quiet, feels like a good solid quality machine and it shines inside, I like the self clean feature. It does not remove stains any better than my Samsung did but I don't expect miracles. My Samsung was a steam washer and lasted over 10 years before breaking down and did a good job so when I say it doesn't do any better, it does a good job. Watching the video ads you get the impression the LG will be a super stain remover but it is about the same in that regard as my prior machine which was also a high end quality machine.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    New LG washer replacing my old LG washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great LG washer. We had our old one for 11 years and just bought this one. The new washer is much more quiet and the spin cycle vibration is excellent compared to my old one. Love all the features but probably won't use most of them. Definitely would recommend this washer

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LG front loading washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our LG washer is the best one we have ever had! It is SO quiet and does an outstanding job of cleaning our clothes. The pedestal we bought for this front loading machine brought it to the perfect height for loading. We could not be more pleased and we highly recommend this excellent washer!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Capacity

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5.0 cubic feet washer is life-changing. It has reduced the number of laundry loads I have to do in a week. Additionally, the sidekick makes washing small loads a breeze.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We love to see this feedback! Welcome to the LG family. ^Jennifer LG

  • Rated 5 out of 5 stars

    Great for families

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need this washing machine! There are tons of preprogrammed options to wash. With two little kids, the sanitize options is very very handy. It also fits our king sized bedding, so no more laundry mat!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    new washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is a huge improvement over our last washer, which was a top load HE washer. Laundry is cleaner, and we have had zero items that have needed a second rinse (which was our biggest frustration with our old unit).

    I would recommend this to a friend