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Customer Ratings & Reviews

Your price for this item is $999.99
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The comparable value price is $1,349.99

Customer reviews

Rating 4.7 out of 5 stars with 1227 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the cleaning performance, quiet operation, and large capacity of this 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence. Many appreciate its ease of use and the helpful app integration, although some experienced challenges with the spin cycle noise and control panel readability. A few users also noted issues with the washer's balance and Wi-Fi connectivity. The size and additional features like steam were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,227 reviews
  • Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Just a washer....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just a washing machine. Nothing to exciting honestly. I do, however, like the fact that it notifies me when the load is finished. I don't feel like the turbowash sprays at all, the water just comes out like a faucet. If that had better spray pressure I feel like it would reach the clothes. As far as a better wash I don't believe it. I can wash a king comforter with ease which is a plus for me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Product is great-install not so much

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is great! The install not so much. It was NOT installed per the directions using the drain hose support piece. Additionally one of the installers was soliciting side business. No demonstration on how to use the washer or dryer was provided.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Effecient, elegant, and functional

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great washer. tons of ways to make sure you are washing the right material with the right settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WM4200 Huge Works Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG WM4200HWA 5cf Had it 11 months. Works great! Huge! Love that app alerts us when load is done. Cycles are very adjustable.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Very Good Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the washer for about a month. Very satisfied with the purchase as it cleans as advertised and have not encountered any problems or issues, thus far. You do need to read the operating instructions on how to use. Once you have the command layout, it isn't difficult to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit replaced a top load machine that was hard to reach into in order to retrieve clothes. It is so easy to access and the clothes come out smelling fresh and clean! So glad we made the change!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Follow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We enjoy our washer, and our salesman was informative. However two days later we tried in more one occasion to contact our salesman to buy the matching dryer to no avail. So we we went elsewhere.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent model for LG

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this model. I had two sifferent lg aets prior. This model set is so much more efficient. The options for sanitary mode is great to wash needs extra heat.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Laundry Paradise

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! My laundry area is like a whole new room. Aaaahhhh. And! Since it *works* - all the laundry is up to date!! (It’s been awhile, let me tell you.) So communicative - sends updates to my phone: I’ve named it Washy. Yaaaaayyyyyyy!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best Washer Ever!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THIS WASHER!!! Always wanted a front load washer. It cleans so well!! All my clothes come out smelling fresh and well-laundered. Each load cycle time is different but, compared to my last washer, IS SO QUICK!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent washer. Purchased to replace older stacking LG. Dimensions fit perfectly, identical sizing to the old one. No issues. Miss the drum light, some of the cycles, and rinses are only "cold". Having the app connected washer is a mixed blessing. Like the push notifications that cycles are done. Being able to d/l wash cycles is nice too. But I never realized how many cycles are run. Yikes! Bought this from the Best Buy outlet, was nervous since it was listed "used acceptable" or somethign like that. But it was actually brand new in the box, with full warranty! Had a damaged box, and the rear panel was dented, but didn't affect operation. Was ~40% off and a real bargain. Highly recommend looking at the outlet shop.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Impressive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this washer. It connected to my home wifi network easily, it is quiet, and it finishes a normal cycle 30% faster than my last washer did. It has more options and settings than I will ever use but it's nice to have them anyway.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    What a difference!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remarkable, and so fast. It does very big loads, king size sheets and towels are no problem. The steam cycle is amazing and clothes come out fresh and stainless... a little long but so worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet and smooth

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is so quiet I have to go into the laundry to see if it's running. Barely any vibration. The loudest noise is the cycle finished alert, a pleasant little tune. This replaced another brand that didn't last. So far it seems worlds better.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washer after a week of use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only been using this for a week and it has been great. The setup took about an hour total, easy to level, easy to get started. This unit replaced a 4.0 Cu.Ft. washer and the extra 1 Cu.Ft. makes quite a difference.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer with features beyond imagination

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer with large capacity - WiFi features are a little bit of overkill IMO, and doubt I will use the large number of cycle options, but bought it for high reliability rating and excellent sale price.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Does a great job, holds a LOT.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this washer is really great. It does a good job, and holds a ton. Much more than my previous extra high capacity front loader. My only complaint is that it's a little noisier than my prior one. But overall, we are completely happy with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    YES

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this purchase. The machine seems to work better than my Electrolux. The one nuisance it to empty the water line once a month, but this is a small price to be paid for a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love this product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this product! I'm impressed with the app features, especially the reminders to clean the tub and unload. I'm also impressed by the capacity of the washer. I am to wash more clothes in less loads. Overall, an awesome product!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG 5.0 Cu Ft HE Stackable Smart FL Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great washer! Lot of features to choose from and different modes to match what you need. Washer is quiet. Definitely, and this goes with any washer, recommend to leave the door and drawer open to air dry after finishing a load.

    I would recommend this to a friend