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Customer Ratings & Reviews

Your price for this item is $999.99
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The comparable value price is $1,349.99

Customer reviews

Rating 4.7 out of 5 stars with 1227 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the cleaning performance, quiet operation, and large capacity of this 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence. Many appreciate its ease of use and the helpful app integration, although some experienced challenges with the spin cycle noise and control panel readability. A few users also noted issues with the washer's balance and Wi-Fi connectivity. The size and additional features like steam were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,227 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent washer. It is fast and very quiet. We really like it and it looks great, too. I would definitely recommend this item.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Laundry unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far happy with purchase. Definitely recommend.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We love to see this feedback! Welcome to the LG family. ^Jennifer LG

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    cleaner clothes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. the clothes seem to get cleaner than my 28 year old washer. the clothes are almost dry when they come out.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Better than Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job right. Decent value for money. We got rid of samsung whch ran for abt 6 years and then died. Certainly better than Samsung

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    delighted with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid washer and dyer set , dryer is very efficient drying jeans very quickly - definitely would recommend to others

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LD Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best front load washer I’ve ever purchased and would purchase it again. All the functions are easy to understand and use

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Nice washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and cleans everything really good. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet and Efficient

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW! So quiet throughout its cycle and it gets the clothes so dry during the spin cycle the dryer is done in no time!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    fast and quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unbelievably quiet and in normal mode cleans a lot of your laundry in just over 35 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New LG washer to replace the old washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought another LG washer because my 8 1/2 year old died. My LG last 5 years longer than my Whirlpool. I liked it so much that I bought another LG. I love all of the settings and options. I particularly like the fact that I can see how much longer it has on the phone. It cleans well. It has a stainless steel tub. My old one took 1 hour 15 minutes now it’s just shy of 2 hours for a single heavy duty wash cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer/dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features, cleans great, like the options, works good with app, app lets you know how much time is left and when to clean tub.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is very quiet. It has an anti vibration that works well. Great washer and would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, my kids love it, I love it even more, works reaaly good

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    lag washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer. Love it. Wish had better light on the dials but no real complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large capacity and extra washing options available on the app! Extra options on the wifi are great to have too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG WASHER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very nice looking washer and the color is very nice. It's really nice to have a washer that works good and has so many options.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and convenient. The delivery was also smooth

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellet washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer. Very large capacity, cleans clothes very well, Love the different wash cycles. Easy to use

    I would recommend this to a friend
  • Cons mentioned:
    Wifi connectivity

    Rated 2 out of 5 stars

    Wifi unreliable. Otherwise excellent wash

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine, but LG can’t figure out software. A key feature is wifi connectivity to let you know when the wash completes. This fails at least 50% of the time. The machine is on the network the whole time. May be their server or session issue but bottom line it doesn’t work. Unbelievable you can make such an otherwise good machine and not pay someone to write decent software. Maybe apple should write it for them. Despite being good hardware, the software and user interface is actually really bad. - tons of cycles, but clear explanation of the differences is hard to find. Many are subtle changes that could better be handled in other ways. - no facility to save options. Every time we run a normal cycle we flip a bunch of options but there’s no way to save that. But you can download even more poorly described cycles. - AI sounds cool but makes the wash cycle unpredictable. Can’t tell how much water or even the style of rinse it will do. Sometimes one rinse sometimes 3 with same settings. - unreliable software. Notifications failing is destroys any value for having wifi connectivity. But also diagnostics fail. Machine software becomes unstable. Wash can be good. All washing machines should have the extra keys this one does. The cycles are usually excellent with minimal water but very effective washing. Just wish software was half decent.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with both washer and dryer. It is large enough to make washing much quicker than before.

    I would recommend this to a friend