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Customer Ratings & Reviews

Your price for this item is $999.99
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The comparable value price is $1,349.99

Customer reviews

Rating 4.7 out of 5 stars with 1227 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the cleaning performance, quiet operation, and large capacity of this 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence. Many appreciate its ease of use and the helpful app integration, although some experienced challenges with the spin cycle noise and control panel readability. A few users also noted issues with the washer's balance and Wi-Fi connectivity. The size and additional features like steam were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,227 reviews
  • Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The front Load Washer with steam , turbo Wash 360 and built in intelligence is good except that the final spin is not so good and left the clothes to wet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome wash machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely wash machine ever had. It is easy to use and very convenient. Every time when I buy LG product I feel so secured and satisfied.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the amount of money you pay, get the protection plan on this. Luckily I did and I’ve had this unit replaced 3 times in the last several years. Issues with dampers and the hose inlets are the main issues. The detergent tray gets nasty unless you take it out after washing and let it air dry which sucks. Then the seal went several times so yeah just a bucket of issues. The tech will say, don’t use a lot of detergent, WE DONT. Yeah I would just use HE detergent, WE DO....yeah for 900 bucks it’s crazy the issues that come up especially after I’ve had 5 of these through the years....GET THE PROTECTION PLAN

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love my new washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new washer run very quietly, the clothes looks clean and smell fresh Great choices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Faster, better than older models

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace a 13 year old LG that was still working great until a power surge got the best of it. Amazed how much less time this unit takes that old one, all while doing the same great job cleaning. Highly recommend you take the time to pair up with its matching dryer and let it send the best drying option to it.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We love to see this feedback! Welcome to the LG family. ^Jennifer LG

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Can't beat it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To write about this outstanding product would take to much time. All I can say is, get it. You can not beat it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Finally

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this washer! Much better than my previous front load washer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    LG washer/Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the day of my closing I went to buy these beauties and when I tell you it’s the Mercedes classic of washer/dryer I absolutely love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 5.0 Cu. Ft. Smart Front Load Washer with Steam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new LG washer replaced a 13 year old GE washer that quit working. We selected the front loading model due to its high cleaning efficiency than a top load model. In addition, we selected the model with the larger 5.0 Cu. Ft. wash tub because of the enhanced cleaning efficiency. There are 14 wash/rinse cycles, 5 temperature settings and 5 spin speeds to permit customization of cleaning anything. There is also a steam feature and remote operation via an app. We love it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    An Excellent Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fit more clothes in it than I thought I could. Then, they come out clean.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer. Love the size and how quick it washes my clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice. Quiet. Saves water and electricity. Easy to lesrn how to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washed Away

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have multiple animals, cats and dogs, all with different hair and texture types. This washing machine removes so much hair from my clothes and bedding it's ridiculous. Best $900 I ever spent! Great product and you just can't beat LG! Very satisfied and beyond.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this washer would take a long time to figure out. But it was very easy to use. Set up was easy

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    New washer review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with my washer. It is best. It’s very quite and no shaking. The best thing is the app. I can see when my washer is done.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, great wash every wash. had a lot of research done before get this one and not surprised it does quite well

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    good one

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very efficient and clean. doesn't damage the fabrics.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LOVE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the our new washer! The machines are amazing and I love the song it plays when its done.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a Great job! We are very happy with it! Barley makes any noise

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    John’s review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I really love the machine. It runs so quiet and washes laundry quickly. I have not been able to load the WiFi as yet.

    I would recommend this to a friend