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Customer Ratings & Reviews

Your price for this item is $999.99
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Customer reviews

Rating 4.7 out of 5 stars with 1227 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers highly value the cleaning performance, quiet operation, and large capacity of this 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence. Many appreciate its ease of use and the helpful app integration, although some experienced challenges with the spin cycle noise and control panel readability. A few users also noted issues with the washer's balance and Wi-Fi connectivity. The size and additional features like steam were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,227 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is designed to wash clothes in a professional manner. Seems like it is a commercial high quality washer .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG washer & gas dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good with LG washer & gas dryer. No complaints about the washer & dryer, but I’ve only done a couple of loads since final dryer install. I split delivery- washer first because had to add a gas line for gas dryer. Delivery for washer was fine. Delivery of gas dryer was a bit disjointed. Oct 9th no dryer, Oct 16th no dryer, Oct 25th dryer but refused to place pedestal under dryer (which was delivered with washer Sept 11th) because it wasn’t noted on appointment paperwork. Was required to schedule another appointment for uninstall of dryer to install pedestal & reinstall gas dryer. Crazy times.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer. We have used for about one month and have had no issues. Still trying the different settings/cycles.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was completely surprised by the low cost. This looks great and most importantly washes well without damaging any items.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lg Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, easy to operate, looks great and wifi is awsome, lets us know dryer is done, which saves time.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washing machine!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washing machine! Quiet and efficient. Haven't messed with wi-fi stuff yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Looks good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer and bit expensive. Easy to use and quick enough for the small loads

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our purchase of the LG washer and dryer set ,we would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quality Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and easy to use with a lot of features.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Bigger

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves the larger size, says it really makes a big difference, I wouldn’t know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BE SURE TO REMOVE THE SHIPPING BOLTS!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than I was anticipating. Not sure if it's because it's a new washer or my old one was just that bad but I really hope the quality of this lasts for a long time. I had a hell of a time with the shaking when I first cranked it up and come to find out the shipping bolts in the back need to be removed. So be sure you remove them before installing!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes great with an abundance of useful modes. And like the matching dryer, it looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Front Loading Washer is the only way to go!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The steam function is wonderful for freshening pillows and down comforters. Cleaning performance is fantastic!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good One

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked how it was delivered very fast by best buy. I was very impressed with it. The washer is really good. Its actually been four months with this purchase and I took time to give the review so that I could go over the pros and cons. The only thing is my washer is in 2nd floor so everytime it runs we can hear it downstairs especially if it is spinning. Other than that it has wifi option, you can manuallly set time to run the cycle, level of hot water you want and how much of spinning you want as well. Auto AI option also available.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer and dryer . Very easy to use . Love them !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer except Wifi

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is much faster than our old Maytag. I like the way it sprays the water toward the load and the Spin cycle is much quieter. Only complaint is the Wifi - it seems to shut off between loads. Most times the only way to get it back on is to pull the power for a couple minutes and then plug back in. We have the matching dryer and it does not exhibit this issue.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Machine —— beats the old model

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is very quiet.....efficient and has lot of different cycles to choose to be the best for your clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Smart Washing Machine is the bomb!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After eight years the old LG washing machine was making unusual noises during the spin cycle and reviews indicated that it may have reached its time so I did research of LG, GE, Whirlpool and other models and decided to stick with LG. Best Buy made it really easy and our clothes are coming out noticeable cleaner and smelling better!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine cleans very well and very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and installation is perfect and on time. Product is so far good and easy for daily use

    I would recommend this to a friend
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