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Customer Ratings & Reviews

Your price for this item is $999.99
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The comparable value price is $1,349.99

Customer reviews

Rating 4.7 out of 5 stars with 1227 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers highly value the cleaning performance, quiet operation, and large capacity of this 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence. Many appreciate its ease of use and the helpful app integration, although some experienced challenges with the spin cycle noise and control panel readability. A few users also noted issues with the washer's balance and Wi-Fi connectivity. The size and additional features like steam were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,227 reviews
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! I love all the options for washes and that I can use an app to see if the wash is done.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with this washer. Functions well and the app helps keep me on track.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice addition for the wife. Quiet and work like they are supposed to. I would refer them to a friend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washwr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and very reliable. Have been using this brand for 20 years

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    One of the best washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer, large capacity, quiet, look great washing

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washing Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine! It’s quiet and does a great job! Delivery was quick!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I so glad I bought it easy to use and the price is great

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Top Notch Product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a ten year old Bosch washer. This washer is infinitly superior.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    A Great Front Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love this front loader. Very quiet and the options on this machine are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job LG

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was everything we wanted. So far it has been perfect. We bought these to help manage our dogs fur on everything and it handles that supremely. Our old washer and dryer wouldn’t get all the fur out of our clothes, but these get almost all of it. I’m thinking has something to do with the steam functions.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm so far! Very quiet, too, which is a plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was without problems. Very happy after using the 5.0 LG Washer plus steam for almost 3 weeks. Excellent all around with all LG products we’ve purchased from Best Buy. Thanks.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We highly appreciate your positive feedback regarding your LG washer. Your review is such a delight, and we value your comments. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Excellent decision, and thank you for selecting LG for your laundry washing needs! -Cazz LG

  • Rated 5 out of 5 stars

    Delighted with my new and improved LG

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I particularly like the extra feature options such as turbo wash, anti-allergy, steam, and a wide range of choices. The size is nice for blankets, quilts, or just large loads. We previously owned a similar (LG) washer, but it did not have the turbo-wash and my husband's work clothes did not come clean. Also, without the pedestal underneath, it was nearly impossible to access the drain and clean the filter. So I'm happy now that I've upgraded.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Worth the money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love the new washer, very efficient and quiet! This is a very smart machine and worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend/ excellent washer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer. Very quiet. Good features I like - Sensing of wash load to determine timing, lots of programmed options, plus ability to add custom. App wifi connection is a plus if you like that (tracking washes over time, notification of washer done, etc.). Would highly recommend - no issues in heavy usage (3-5 times a week!) for almost a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet, efficient and chock full of features

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing a 14 year old Kenmore Elite set and love this one. Excellent capacity for a family of 5. Because of capacity, laundry time has declined. It is very quiet, with a variety of features/programs is plentiful steam, ThinQ, TurboWash, Tub Clean and Bright Whites are some of my favorites. Also looks good and the notification chimes are pleasant.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer quick wash In 30 min easy to use has clean out on front of washer

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LG Washing Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The increased capacity is great for large items. The Turbo feature really reduces washing times.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seen better

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer! Lots of features must be done through the app which will not actually even turn the washer on! No way to customize your wash cycle

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans really well, lots of cycles to choose from, hasn’t gotten mildew smell

    I would recommend this to a friend