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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1227 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the cleaning performance, quiet operation, and large capacity of this 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence. Many appreciate its ease of use and the helpful app integration, although some experienced challenges with the spin cycle noise and control panel readability. A few users also noted issues with the washer's balance and Wi-Fi connectivity. The size and additional features like steam were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,227 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Wash

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer , good capacity so far it works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely large capacity. We use a lot less soap and time.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Huge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new washer and dryer. It’s quiet and huge! No problem with comforters and all.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet, much better than the previous washer I owned

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pedestals useless for detergent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m giving my new appliances from LG a four-star only because they have pedestals that go with these machines that I purchased and you can’t fit a single laundry detergent in these drawers that will stand up straight. Only after the fact did I realize that that was an issue with LG and had I known this I never would’ve bought them. It is beyond me why a company would make pedestals too short that you can’t fit your laundry supplies.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG Thin washer and dryer purchased together

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, fast, does a great job, easy to use. We’re very happy with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Lg washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for a 15 year old washer and very quite.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Washer is great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large size allows fewer loads to be done. Install was easy to have done

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice job on dirty clothes!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, multiple settings. Handles blankets and lingerie equally well. Looks great, too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Quality Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, had a to pay fee for delivery and removal of old machine however. Good washer, no issues, easy to use and works perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why have I been shopping at Lowe's and Home Depot?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Early delivery with advance request. Three person crew. Very professional. Set up smooth, quick, clean, very complete. Can't tell you how impressed I was with this delivery. Didn't even know Best Buy sold washers and dryers until we were there looking for a stupid cell phone cover. We have now purchased two washers, a dryer, dish washer, coffee pot, and microwave. A TV is next on the list.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    WASHING MACHINE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A quiet, efficient washing machine, even when its overloaded, does not makes noise

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LG Stackable front loader

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far.. It's really nice and works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Bells & Whistles

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm liking all the bells and whistles... but if I had a choice, I prefer top load over front load. Having to really dry the seal and door area after using to avoid mildew smell and mold is a pain. To save room in my tiny utility room, I stacked my LG dryer on top of this washer using the LG Stacking Kit so I had to get front loading in this case. Works great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so many options to washing & so few adequate directions in the manual. Installers explained, but needed more help* after trying things on our own to questionable success. *Installers returned to replace dryer that had a problem reversing the door & forgot to turn the water back on to washer, so our first subsequent 'wash' was spun out only.

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good, but has gone out of balance a couple times. that could be on me. Clothes are nearly dry after spin

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!!! Still new so no issues yet. The washer is great for washing our king size comforter

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Wonderful machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine was better than my old one ,I am enjoy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. The product is great. Be sure to get the hoses... I know that is completely obvious but I assumed they were included since it didn't offer me to "add the necessary items" just like when I bought the dryer - due to this they couldn't install the washer but they offered to reschedule the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet machince, working great so far, no problems at all.

    I would recommend this to a friend
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