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Customer Ratings & Reviews

Your price for this item is $999.99
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The comparable value price is $1,349.99

Customer reviews

Rating 4.7 out of 5 stars with 1227 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the cleaning performance, quiet operation, and large capacity of this 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence. Many appreciate its ease of use and the helpful app integration, although some experienced challenges with the spin cycle noise and control panel readability. A few users also noted issues with the washer's balance and Wi-Fi connectivity. The size and additional features like steam were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,227 reviews
  • Rated 5 out of 5 stars

    Very good experience, very good products!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered these machines online after a delivery failure from another large home products company. Best Buy delivered within 2 day and did a top notch installation in a short period of time. The LG washer/dryer are very good machines . Very pleased with the whole experience.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    LGWashingtonReview

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG washing machine is easy to install and it is also easy to use. It has all the features we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stunning piece of machinery and so quiet I was nervous at first that it wasn't ever starting. I have had this for over a month now and could not be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value washer for rental unit.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality washer for rental unit. I've updated two apartments so far. It's less expensive to purchase the separate LG washer and dryer that to purchase the 1 piece laundry unit. Great feedback from residents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mom of 4 boys …. Best washer ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! I recently moved and had to leave this same washer and dryer which was only a year old. lI immediately went out and bought the same set for my new house. This washer makes you want to do your laundry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and gives you smart alerts to tell ypu when your laundry is done. This is the LG washer we owned, the other onw was over 10 years old and the tub motor gear finally went out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased and seems to be faster!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this new front load washer! We got it and the matching dryer to replace our 10 year old front load set. This washer cycles much faster and seems to spin the clothes dryer. We stacked them in our laundry room to make better use of space. I named her “ Gertie” :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. My previous washer went out after a strong 7 years so i decided to get this one. needless to say i love it. Clothes get really clean, it’s super efficient, and almost completely quiet. I love the wifi features and the app that sends you notifs if your laundry is done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    large capacity, many options, with wifi control

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model handles king sized fluffy comforters and bed protectors flawlessly. Love the wifi connection via their app for control and wash progress notificatios.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Looks good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to rate higher when I've used it but ten times. So far its done a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. More features on the app that you can download onto the machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it works well. Afraid that it will break down in the future, but only time can tell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laundry Buster

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Machine! Clothes wash quickly and quietly compared to my old front loader. I use the laundry guides for the most part and gradually am trying different settings. I think it even uses less cleaning aides.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my LG 5.0 Cu.Ft. Front load washer. Does a great job washing my clothes. It has lots of different wash cycles with an extra rinse and spin cycle. Love the finish on my washer...doesn't show fingerprints. I would recommend this washer to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unattended and loving it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TurboWash mode and the wifi connectivity. I get alerts on my Apple Watch telling me when to run a tub clean cycle, when a load is unbalanced in a spin cycle and other helpful prompts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible Wash Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge upgrade! Last washer was also LG, so The familiarity was there, but this is head and shoulders above. The speed of washing clothes, and the steam function are game changers. Plus, the styling is beautiful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG 5.0 cu ft Front Load Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Th LG Washing Machine Clean clothes very good also surprised that it uses very little Detergent to clean the clothes save me a lot of money one bottle use to last me 2 months now it last me 6 months I like that it has an app it tells me when my wash is finished and also when i have to do a tub cleaning after 20 loads of wash. this is a great machine.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice watch the spin cycle it’s a bit rough on high spin.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely better than the 10 year old washer this replaced. I like the notifications that it sends me when the cycle ends. It is supposed to suggest the dryer cycle based on the wash cycle with a linked dryer. I have yet to see this happen. This washer does complete wash cycles fairly quickly. Only downside is that the fill cycle is louder than what I am used to however this might be a simple fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Front load washer review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer, quiet. Many cycles, only use few that are needed so far. Clothes come out clean and just barely damp. Drying time is less! Great buy, would do it again.

    I would recommend this to a friend