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Customer Ratings & Reviews

Your price for this item is $999.99
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The comparable value price is $1,349.99

Customer reviews

Rating 4.7 out of 5 stars with 1227 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers highly value the cleaning performance, quiet operation, and large capacity of this 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence. Many appreciate its ease of use and the helpful app integration, although some experienced challenges with the spin cycle noise and control panel readability. A few users also noted issues with the washer's balance and Wi-Fi connectivity. The size and additional features like steam were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,227 reviews
  • Rated 5 out of 5 stars

    maybe its physiological my clothes seem cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously my clothes seem cleaner to both me and my wife, love the machine and it looks great also. the stacking has freed up a lot of space in the laundry room

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great washer pedestal might be needed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    washer is great with lots of festures. It is larger and we have it as tower. getting all the laundry out whenit sots on the floor os a bot more difficult than woth the smaller washer as the drum seems to sit further towards back and tilts lower as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with our recent purchase. It was time to replace our 14 year old LG washer , so we decided to buy the same brand but a larger model. We will continue to buy this brand. It is very reliable and well worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Family

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Have not had any issues with it. The LG brand is definitely top rated in my book.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Washer very happy with the Purchase. Once paid off I will be looking for the LG Dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    working great, cleans cloths well. the only problem is that the base this came with isn't large enough to fit a standard laundry detergent standing up. Seems like an obvious thing to include.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer so far

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. This was a huge improvement from my old washer. It's been great so far, but we'll see how it holds up. The smart features are actually more useful than I thought. I'll also be purchasing the matching dryer in about a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the washing machine, super fast and efficient... The only thing I’m not crazy about is that it’s a little quirky when trying to set the temperatures

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. It is fast and very quiet. Very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works as expected. The value of purchasing this washer at the Best Buy Outlet is amazing!!! Going for a dishwasher next.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love multi cycles. Had a rough start as purchased from Best Buy Oulet and when delivered and installed water poured out of it. So glad I purchased the protection plan and geek squad came out and fixed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal on Open Box Item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding appliance at a great price. Bought at the Timonium open box location. Significant t savings purchasing there. Many of the appliances have barely noticeable blemishes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer 5.0 CU Ft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer. Also like the "inform me" when cycle is done in the LG app. Also love the shorter cycle time that it has compared to my old LG that died!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My lg front load

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer. I recommend purchase with the pedestal for anyone with back issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first LG appliance and we put it to use right away. So far we love it. My mother likes it themost though, she hasn't had to do our laundry since we got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for the money paid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this washer last month as a replacement of Whirlpool washer that did not last a long time with us. I like technology added to it, the programs are diverse and cover all your needs. It runs smoothly and quietly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Only time will tell. The bearing went out after one year on a Samsung I had so I'm hoping for better luck with this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest waging machine I’ve ever owned!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washing machine .. everything about it. Wish I’d bought this instead of the Maytag I replaced with this machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast machine!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's SOOOO fast and so far doing a great job cleaning ...haven't had a chance to use smart options. It's also huge!!! I probably need to update my dryer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only had this washer for a few weeks, but we love it. My only complaint is the door swing is not reversible. We stacked our washer and dryer and can not change the door swing to better as suit our laundry room.

    I would recommend this to a friend