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Customer Ratings & Reviews

Your price for this item is $999.99
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The comparable value price is $1,349.99

Customer reviews

Rating 4.7 out of 5 stars with 1227 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers highly value the cleaning performance, quiet operation, and large capacity of this 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence. Many appreciate its ease of use and the helpful app integration, although some experienced challenges with the spin cycle noise and control panel readability. A few users also noted issues with the washer's balance and Wi-Fi connectivity. The size and additional features like steam were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,227 reviews
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my kids they love it. They love all the features, how it tell when loads are done as well as the melody when it finishes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this set. I wanted to stop paying a dry cleaning service to oay for my large bedding. This works great on my king size comforter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t think Wifi connectivity was going to be useful. However, I do appreciate knowing the appliance is working as it should.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works good but not quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer worked like it was supposed to but it was not quiet at all. I think it was a flawed unit. My laundry room is upstairs and it was vibrating things on my walls downstaits across the house. It just didn't sound right. It had a loud vibration sound like a cell phone vibration sound and feel. Also when the drum spun it sounded like there was a playing card stuck to the side of it and it slapped a pool of water with each rotation. I returned it and ended up buying the LG 8100 model with dryer and they are both really quite and work great so far.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Here's a link that would help you understand the noise with the machine [https://www.lg.com/us/support/help-library/explanation-of-washer-noises-CT10000010-20152349204032]. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Jovelyn LG

  • Rated 5 out of 5 stars

    happy user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    heavy machine compared to top loader, switched door to open from opposite side, no problem. Wife very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Outlet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on the outlet , little dent on the side , other than is just like a brand new washer .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome but a bit loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great it does the job very well. Clothes come out clean and I use the app to keep me up to date how much time is left on the cycle and when it's done. The only complaint I have is that it's louder than my previous Samsung and GE. Otherwise awesome washer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Washer and Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both washer and dryer were what we wanted. Glad LG put a washer plant in Tennessee, Wish they would include a dryer plant as well??? Only had the units for a couple of weeks so far and they perform well. We like the quiet operation... Delivery was good and men were very courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely an outstanding washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding washer. If you wanted to add an extra feature buy the pedestal washer. Many options to choose from. It will not disappoint your expectations. A must have definitely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My clothes have never been cleaner since I started using this fabulous LG washing machine. I totally recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing Machine Bliss!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love my new washing machine. Even the kiddos think our clothes are cleaner with the steam wash. The fact that BEST Buy could have it delivered to my house within a week was awesome!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All around great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wahser works great and looks sleek. Smart washer functions, works with LG app and has downloadable washing cycles. Solid machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    front loader

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only thing that, the washing machine did not come with an operation manual, in that, what does each cycle of wash does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 5.0 Front Load Washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an LG Front Load Washer before. I think that the front loaders clean better than front loaders. This washer is very quiet and does not move all over the place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty large washer for a front loader. It's a Smart Washer. It has built in Artificial Intelligence (AI) that will weigh the load and know how to wash it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very effective

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this washer it gave a great clean, clothes came out smelling like what they were washed with instead of stale water

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price. great service 12345678901234567890xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A month in and g ready first impression

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a month and a handful of loads. This washer is really good. 4.5 stars. Will update this review if anything changes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and powerful

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is a workhorse and looks great in our laundry room. I love the wireless app feature so I get notified when a load is done or I can check on the status.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought from scratch and dent Section. All damage was cosmetic. Price reduction more than compensated for damage.

    I would recommend this to a friend