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Customer Ratings & Reviews

Your price for this item is $999.99
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The comparable value price is $1,349.99

Customer reviews

Rating 4.7 out of 5 stars with 1227 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers highly value the cleaning performance, quiet operation, and large capacity of this 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence. Many appreciate its ease of use and the helpful app integration, although some experienced challenges with the spin cycle noise and control panel readability. A few users also noted issues with the washer's balance and Wi-Fi connectivity. The size and additional features like steam were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,227 reviews
  • Rated 5 out of 5 stars

    LG washer works great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had this for a few months, but works great. It's on the network so it notifies me through the app when a cycle is completed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excess Water & Moisture after use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third LG Washer. Definitely like it. However, the amount of excess water/moisture in the drum and door is unusual. Happens on every cycle. I follow all manual instructions but no solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    efficient washing machine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great unit with good updated features to wash,protect and care for your clothes. It spins the clothes dryer at 1200 rpm and there is less drying time to dry the clothes.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 2 out of 5 stars

    unbalanced washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Things started out well. Large drum, clothes clean...but soon the machine jumps and is un balanced when in spin cycle. Followed instructions for loading clothes, and the problem gets worse. Even a load of socks and T-shirts does not spin evenly. NO phone numbers to call the LG company, just filling out a form. The response is "Someone will call you", which of course has not happened. Has a 1 yr warranty, and it's only 1 month old. I'm hoping it can be replaced

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are disappointed to learn that you have experienced multiple issues with getting this repaired. We would like to gather more information from you to expedite a resolution. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, your contact info and brief description of your complaint and we will research and do everything in our power towards a mutual resolution. Thank you. ^Jennifer LG

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a warranty replacement for my GE that went out. After a little bit of hassle with the warranty claim it was absolutely worth it. Great washer would recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great salesman, great product. Good pricing. Knowledgeable sales person, took his time with us even though people were waiting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love both washer and dryer. Color is great to. Make sure the bolts are pulled out before using washers!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer with brains!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cleans clothing intelligently and i really appreciate the steam sanitizing features! Syncs via wifi with the dryer to relay info about the cycle

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tub is very deep. Everything ends up in the back after a washing. The choice of washing styles is varied, however the book doesn't tell you what really does what. Online isn't much help either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy with purchase. only problem owner's manual did not explain how to use the different functions had to look them up on youtube

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exleant

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I buy an appliance from Best Buy outlett I'm very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We chose this model for size, price, and washing ability. We were not disappointed. Great choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg washer and dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and service.. was helpful with loading and pricing was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent appliances!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product. Quick and quiet. Bought as a set. Love the quick wash option on the washer. Dryer is fast as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great at washing clothes and very quiet and so many washing cycles Love this washer!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working so its good so far hopefully I wont have to buy another one inba while

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product, works as advertised. Zero issues, does laundry cycles way faster than our old washer so we can get to stuff we prefer to do faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 5.0 Cu Ft front load washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my washer! Front loading is great and everything comes out clean. Also love the water saving feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laundry

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you so much for a good service Everything going well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great! It is a little louder than our previous washer but since it is in the basement, it isn’t too bad.

    I would recommend this to a friend
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