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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 10 pm
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Customer Ratings & Reviews

Your price for this item is $999.99
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The comparable value price is $1,349.99

Customer reviews

Rating 4.7 out of 5 stars with 1227 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers highly value the cleaning performance, quiet operation, and large capacity of this 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence. Many appreciate its ease of use and the helpful app integration, although some experienced challenges with the spin cycle noise and control panel readability. A few users also noted issues with the washer's balance and Wi-Fi connectivity. The size and additional features like steam were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,227 reviews
  • Rated 5 out of 5 stars

    Dry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this I can recommend for anyone here my family loves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big and beautiful…

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking appliance with the features that I need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG HE washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting used to all the settings but it’s a very nice washer. Seems quiet and love the steam feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    To new age for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've read the manual, but still not able to figure out how to use the washing machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reece

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine! Extremely pleased with all of the functions on the washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in class

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer out in market def recommended comes with smart features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Works as advertised. No problems at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent so far. i really like the large drum and the special features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love, love, love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new washer and the delivery and installation was awesome!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Won’t buy from Bestbuy ever again.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our delivery of our appliances was 3 weeks after our purchase. When we got them installed and started to use them. The dryer started to give a code d95. We found out it was the dryer vent and called someone to clean the vents. They cleaned the vents but we still got the d95 code or it would just have a light that circled where the code normally goes. The dryer would work for a few mins and the turn off. Then few mins later it would turn back on. It did this until I came and opened the dryer door. Called Bestbuy and because we didn’t get their protection plan they wouldn’t help us. Called LG. We have been given the run around. I finally got a hold of an appliance repair man who is coming on Monday. I will NEVER ever buy anything from Bestbuy again. This has been the worst experience that we have ever had.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Does a great job washing clothes and spinning dry. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing machine. You get what you pay for. Quality product for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer easy hook up. Energy efficient. Wash clothes in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way it functions and cleans laundry at it's best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good!! I love the done chime..and how quite the spin cycle is...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch washer that cleans our clothes very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using this branch. And love at first sight.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I dont know what this means

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the machine but the detergent/bleach tray falls out too easily. It created a mess on my laundry room floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item. Much fun. Really nice. Good Quality!!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Much fun. Really nice. Good Quality!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    front load washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent washer and intelligence is nice look and I loved

    I would recommend this to a friend
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