Customer Ratings & Reviews

Works great. Quiet. Gets clothes clean. We replaced a 9-year-old LG unit that had a small leak. We had a lot of laundry to get through in the first few days of ownership. It also pairs well with the new LG dryer we also bought. The washer can tell the dryer what settings to use. I’m not entirely sure how necessary the app is. But it was easy to set up. In the past the apps were all garbage. But this one tells you what’s going on and gives you control to run the washer. It’s higher-end but seems worth the price.

We absolutely love this washer. It's so quiet and it gets everything very clean. 100x better than what we had. We were loyal to Maytag for way too long, and so glad we chose this set. Now we just need the dryer to get here.

LG washer is exceptionally awesome! There are several features. This is our first experience using front load washer and it cleans the clothes very well.

The product is great. We had a horrible experience with the delivery and installation of the product and will never purchase an appliance from Best Buy again! The 3rd party vendor is terrible...thank goodness Geek Squad eventually got involved and came and did our installation or our new washer and dryer would have sat in our kitchen for over a week!! Worst experience ever!

Great product. We replaced the old washer when it held our clothes hostage. The technology on this new washer is blowing our minds. It's quiet and efficient and the technology is so fun.

Machines look great and relative to my old washer is alot quieter. Hooking up to my phone at first seemed like a gimmick, but its really helpful. The machine is slightly larger than standard. Recommend to get all measurements before purchase. The mysic sounds are annoying but was able to turn off. Highly recommended. Little expensive, but you get what you pay for.

I Love it! It cleans well, easy to use, and it’s quiet! Perfect washer!!!

We absolutely love our new LG washer and dryer. You will definitely not go wrong with this purchase.

Going back To LG for reliability!!! Love the clean lines of the design and ease of use. I would strongly recommend this brand.

It’s okay. I don’t think it washes clothes as well as my top loader did, and it always has a smell. The auto detergent feature is nice and it’s very quiet. Sleek looking, too.

This Washing Machine displayed the best combination of speed and cleaning power, with some of the shortest, most effective cleaning cycles available. It excels at removing stains in the least amount of time, while still treating fabrics gently. It also offers wide varieties of wash and temperature settings. It operates quietly, includes a useful interior light, and has a magnetic door prop that helps prevent mildew and manage odor. This Wi-Fi–enabled model connects to LG’s ThinQ app, which allows us to monitor cycles, receive maintenance alerts, and start the machine remotely, which is awesome.

This is the best washer we have had! It cleans perfectly, is quiet, has many different settings, and has a mode to clean itself. Definitely worth every penny!

I purchased this washer and dryer back in September. This is my first experience with an appliance that connects to WiFi. Aside from the WiFi, both appliances are very easy to use and the ThinQ app makes it easier to check on the appliances. My only issue with both is that the drums are very large and its hard to get the clothes out sometimes especially if they are in the back. I did not purchase the stands with them but wish i did. The washer does run a little loud too when running water bur that is minor. Really happy with this purchase. I bought them online without seeing them in the store though. However i read reviews on them and have not regrets. They're certainly much better than my ild washer and dryer.

We love our new LG washer. It took some getting used to with the settings, but it can sense your load and adjust on its own. Very quiet and easy to use. A bit pricey, but it had the extra capacity we wanted in a decent size package.

It is easy to use and fairly quiet! It has been a month but so far I am very happy with the purchase!

Love it. It’s quiet, efficient and love the size. Definitely recommend.

i bought this to replace my whirlpool that was less than 2 years old because it kept breaking down and, ive been pleasantly surprised, it cleans clothes very well, its fairly quiet, i have had not a single problem out of it, even with the dog hair from my shepherd, i absolutely love it! i will buy lg again and again after my experience with this washer, they are miles ahead of othe manufacturers in my opinion

Quiet operation, convenient keys, however, unit very heavy

Love this washer it’s awesome it’s very convenient and clothes looks better and cleaner Love that it uses less water and soap dispenser is awesome don’t need to worry for 30 washes to add soap

excellent washer with modern design. good size for our needs. a decent price the washer.