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Customer Ratings & Reviews

Your price for this item is $1,199.99
The comparable value price is $1,699.99

Customer reviews

Rating 4.7 out of 5 stars with 983 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the washer's low noise level, overall performance, and ease of use. Many appreciate the large capacity, the AI-powered detergent dispenser, and the sleek design. Some customers mentioned concerns about the price, spin cycle, balance, and smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 983 reviews
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Quiet washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the quietest washer I have every heard! Easy to operate and my clothes seem really clean!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! This washer is awesome and having it connect to my Alexa is even better because Alexa will say “Your wash is done”! This washer is amazing and with the AI feature it sense the type of clothing and how much clothes in the and even better uses the right amount of laundry detergent needed to wash the clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m absolutely In love with this washer! It even fits my blanket and Cleans the clothes really well!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    LG 5.0 Front Load Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG front load washer we recently purchased has been to replace our 23 yr old top load Kenmore washer. I like the fact that you can wash larger loads more efficiently and quietly. There are also a lot of extras you can download and use for your wash cycles. I do worry about the mold problem as the rim of the washer stays very wet. We have been trying to wipe it dry after doing the last load, we will see if this helps in the long run. So far I love this washer but then we have only had it for about 1 month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG units are poorly packaged!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The units are beautiful! Noteworthy: It took 3 tries to get us a dryer that wasn't dented. LG doesn't put styrofoam protection on the vertical corners of the units. This may save them money, but we had to wait for 3 dryers to be delivered before we got one that wasn't dented. Best Buy should alert them!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Lg hasn't done me wrong..... Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I've had my LG washer for a few months now. I really like it. Cleans clothes well. Also does a good job on queen size comforters.

    I would recommend this to a friend
  • Pros mentioned:
    Detergent dispenser

    Rated 5 out of 5 stars

    Matches my expectations

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an old top loader washer that has been around for too many years although it “still worked”, I knew it wasn’t cleaning our clothes as efficiently as we needed. Our dryer ended up breaking so we took the opportunity for a bundle deal and upgraded our washer. By far it has been working fantastic. I do smell a difference in my clothes. I also feel a huge difference in the texture of the clothes. Aside from the feelings of the wash, another thing we like is the auto detergent dispenser. I don’t like wasting detergent and so far this has been helping.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features and ease of use of the control panel. Great space for a large wash load. Clothes come out clean and spin cycle works well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash is easy to use and very quiet. The touch screen could be a little easier to use.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice washer with AI tech

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer with large capacity and AI sensing tech makes washing easy. You can even add soap ahead of time and it will let you know when to add more.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working as expected, easy. Our last washer was an Lg as well and it lasted well over 10yrs. So we bought again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    LG WASHER

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer replaced a poor performing whirlpool washer. Easy to use and super quiet! This us our second LG. Had to leave the first behind when we moved!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Sleek

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet operation, convenient keys, however, unit very heavy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG delivered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent machine delivery that was botched the first time definitely fix the second time Highly recommend recommended

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Live my new LG washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new LG washer. It’s so easy to operate and vert quiet. My clothes come out fresh and clean!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, Kingbee! Your feedback is our golden ticket! Thank you for sharing the excellent quality of the LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. We at LG, really value your comments because they inspire us to keep developing exceptional products. Enjoy! ~Rita LG

  • Rated 5 out of 5 stars

    Washer/Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new washer and dryer. My clothes get so clean and the dryer works really fast. Would recommend to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer and dryer set are great. Very fast and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Stackable Smart Front Load Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer with steam option! Love getting notification on my phone when load is ready.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Great machines

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been having these machines for three weeks now and is very happy with the performance. Quiet and washes effectively and loaded with lots of features.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new washer! The process of purchasing was so easy and would highly recommend visiting best buy in south austin!

    I would recommend this to a friend
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