Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Angle. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Left. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • The image features a black LG washing machine with a spin cycle. The machine has a large window that allows you to see the spin cycle in action. The washing machine is a part of LG's ThinQ line, which is known for its reliability and innovative features. The machine is also Energy Star certified, which means it is energy-efficient and environmentally friendly. The LG logo is visible on the machine, indicating its brand and quality.
  • The image showcases a modern, sleek style washing machine with a flat-front design. The machine is equipped with easy-to-use digital controls, making it convenient for users. It is designed to handle mixed loads and cotton or linen fabrics, offering a versatile washing experience. The washing machine also features a direct drive system, providing a powerful and efficient washing experience.
  • The image features a washing machine with a large AI Al Wash logo in the center, surrounded by icons representing different wash settings. The text "AI Al Wash Optimizes cycle based on fabrics and soil level" is displayed below the logo, emphasizing the machine's ability to adjust its settings based on the type of fabric and soil level. The image also includes the text "AI DD 2.0 Built-in Intelligence Automatic sensors choose the cycle for you," which highlights the machine's advanced features and the use of built-in sensors to detect fabric type and soil level, ensuring the best wash setting is chosen for each load.
  • The image showcases a laundry room with a washer and dryer. The washer is a large capacity machine with a modern design and a digital dial control. It also features built-in intelligence and an automatic dispenser. The dryer is also a large capacity machine, and it is positioned next to the washer. The laundry room is equipped with a jacket hanging on the wall, and there are several bottles placed nearby.
  • The image features a stack of white towels and pillows, with a basket of towels placed on top of them. The towels are folded neatly, and the stack appears to be quite large. The advertisement suggests that the mega capacity of the towels and pillows allows for more laundry to be done in fewer loads, making it more efficient and convenient for users.
  • The image shows a person pouring a bottle of detergent into an LG washing machine. The text on the image reads "Clean 18 loads with just one fill." This suggests that the washing machine is designed to be efficient and environmentally friendly, as it can be filled with detergent once and used for up to 18 loads of laundry. The person pouring the detergent is likely preparing the machine for use, ensuring that it is ready for the next load of laundry.
  • LG Dryer - Check Water Valve Connection Time for Tub Clean ThinQ Care: Life is better when your home runs smarter. Download the ThinQ Care App for smart alerts to keep your appliances running smoothly. Usage report: Number of cycles. ThinQ Care is included on eligible models.
  • TurboWash 360: Thoroughly Clean in 30 Minutes.
  • The image features two LG ThinQ washing machines with a Wi-Fi connection indicator. The Wi-Fi connection is shown as a green dot, indicating that the machines are connected to the internet. The washing machines are placed next to each other, and they are both black in color.
  • Alt View 14. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 15. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 16. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 17. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 18. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 19. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 20. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 21. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 22. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 26. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 27. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 28. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 29. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 30. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 31. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 32. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 33. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 34. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 35. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 36. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 37. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 38. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 36. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 37. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • Alt View 38. LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel.
  • LG brought to you by America's most reliable line of appliances. Did you know it can cost $300-$550 to repair an appliance? Nothing in life is risk-free, but it helps to buy brands you can trust. Shop LG - America's most reliable line of home appliances. Based on independent reliability surveys 2021-23 testing refrigerators, dishwashers, ranges, cooktops, electric wall ovens, OTR microwaves, washers, and dryers compared to competing manufacturers offering full appliance lines.
  • BBY Overview - LG: Innovation, Quality and Trust video 2 minutes 52 seconds
  • BBY Overview - LG Front Load Laundry Digital Dial video 1 minutes 33 seconds
  • LG Front Load Washers video 3 minutes 01 seconds
  • LG Smart Washing Machine with TurboWash 360 Technology Video video 0 minutes 27 seconds
  • LG Smart Washing Machine with AI DD 2.0 Built-In Intelligence Video video 0 minutes 30 seconds
  • LG Washer & Dryer with Informative LCD Digital Dial Video video 0 minutes 28 seconds
  • LG Washer & Dryer with Smart Pairing Technology Video video 0 minutes 25 seconds
  • LG Laundry Digital Control Knob Video video 0 minutes 16 seconds
  • How to Measure for Your Washer and Dryer video 1 minutes 46 seconds
  • How to Prep for Washer Delivery and Installation video 1 minutes 37 seconds

LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Black Steel

Model:
WM6700HBA
SKU:
6512282
Highly rated by customers for:
$1,249.99
Save $450
The comparable value is $1,699.99

Customer reviews

Rating 4.7 out of 5 stars with 501 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the product's excellent overall performance, low noise level, and ease of use. Many also appreciate its generous capacity, automatic detergent dispenser, sleek design, and useful features. However, some customers have noted that the product is a little pricey. A few users also reported issues with clothes smelling like mildew.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 501 reviews

  • Outstanding washer with great features

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! We've been running this washer nearly continuously since we got it to get caught up on laundry. Works great with outstanding features. Nice clean digital controls, and lots of additional functions through the app, including the ability to add additional custom cycles or remove cycles from the front panel control knob. The bulk detergent took a short time to get used to, but working great! I like that you don't have to add detergent for each individual load. The app allows you to customize the amount used, and it automatically adjusts for larger / smaller loads or heavier cleaning cycles. A great washer!

    I would recommend this to a friend

  • We switch to LG due to GE was to loud.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing with AI is fast. It takes the guess work out when washing different materials. Coming from having the new GE washing machines that sounded like rockets taking off, LG doesn't have a lot of vibration noises when installed with pedestals.

    I would recommend this to a friend

  • Wonderful Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one wonderful washing machine. Washes great and gets the water out well on spin rinse. Has a nice chime.

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Pillows won't spin dry

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase a GE set and return it in less than 30 days and purchase this LG set on 1/25 and for the most part however I am washing a few pillows, and the washer will not spin dry it keeps saying the machine is unbalance so I have two pillows that I can't dry. Not sure I could recommend this product

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for sharing your experience with us. We understand that the LG 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 didn't meet your expectations. Your feedback is important, and we understand your inquiry regarding the spin cycle. To help the unit balance correctly when washing pillows, we suggest adding a few similar items like towels to help distribute the weight more evenly during the spin.
      https://www.bestbuy.com/product/lg-5-0-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-turbowash-360-black-steel/JJ8VPZ6YGL
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. We appreciate your patience. —Renzo LG

  • Pros mentioned:
    Overall performance

    Front Load Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is working seamlessly. However, ask me about this after 1 year worth of use.

    I would recommend this to a friend

  • Excellent Washer

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my old washer. We’ve had it for a few months and love it. Works very well, the AI setting works no matter the load, and definitely uses less water than our previous machine. Look forward to getting the dryer version once that one goes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    LG Washer Meets Expectations

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is exactly what we wanted. It is efficient, smart and does its job very well! We are happy we went with LG!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Washer

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice washer with great capacity. I like the pedestal it is easy to use for small load

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Great washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets out stains that previous washer left behind. Super quiet and the skin cycle practically dries the clothes itself.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Amazing machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful appliance with a lot of cool tech. A little on the pricey side but it’s worth it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Great washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love our new washer easy to use and works great with remote start via the LG app

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Washer & dryer

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best washer & dryer I have had! Very quiet and sufficient

    I would recommend this to a friend
  • Pros mentioned:
    Detergent dispenser

    They dent very easily.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a set with sidekick pedestals. The washer is fine. Cool that you can just fill the detergent tray every so often and it auto dispenses the right amount. The reason I am giving them only 3 stars is because they are extremely fragile. I had to have 3 different dryers delivered over the span of 3 months because they kept showing up damaged. Then after finally getting them into place and installed, I noticed a bunch of tiny dents all over them. If you're the kid of person that wants perfection, don't get these. Any little thing hitting them will dent them.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information or call our Customer Service at (800)243-0000. Thank you ~Tanisha LG

  • Pros mentioned:
    Overall performance

    Works Great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time. Setup was easy. Works as expected. Couldnt ask for more

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Easy & Quiet

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet. Lots of options and settings but very easy to select the exact type of washing load of cloths or fabrics to get the cleanest results.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    LG Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, however, need more time to be able to evaluate and determine quality and performance.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Quiet and efficient unit

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another Awesome washer from LG. This thing is quiet and balanced. The A.I. function seems to work great too. The best part is the Soap Reservoir.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    EXCELLENT WASHER

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PERFECT FOR ME, IT WORKS SMOOTHLY AND THE MACHINE IS RUNNING IN SILENT ALL THE TIME

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    It’s a Must Buy item!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I highly recommend the set! Wish I would’ve gotten them sooner!

    I would recommend this to a friend

  • Meeting

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waiting on pedalstools is a too long of a wait without them its not good

    I would recommend this to a friend
Page 13, Showing 241-260 of 501 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.