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Customer Ratings & Reviews

$1,149.99
Save $550
Comp. Value: $1,699.99

Customer reviews

Rating 4.7 out of 5 stars with 988 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the washer's low noise level, overall performance, and ease of use. Many appreciate the large capacity, the AI-powered detergent dispenser, and the sleek design. Some customers mentioned concerns about the price, spin cycle, balance, and smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 988 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    #1 washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is so easy to use. It gets our clothes clean in half the time. Saving water and electricity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG delivered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent machine delivery that was botched the first time definitely fix the second time Highly recommend recommended

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Excellent and quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how quiet and efficient it is. It replaced a 14 year old LG washer. Hope this one lasts longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Stackable Smart Front Load Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer with steam option! Love getting notification on my phone when load is ready.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new washer! The process of purchasing was so easy and would highly recommend visiting best buy in south austin!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer and dryer set are great. Very fast and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    New LG washer. Will it last a decade?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is great my previous LG was purchased 8 years ago. I love the app. It tells you when the load is finished. I connected the whole family so we all get notifications and can move the clothes along. The auto dispense is also great. There is a manual override if needed. The only thing it doesn’t have a manual softener dispenser. Quite, doesn’t shake. Also love the drum light, just wish it had a physical button on the machine to activate it. Turbo cycle is really fast. Do a load in under 30 mins. I got the dryer with it too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old washer that would take forever to finish large loads. This washer can take nearly two loads compared to the old one and wash in the same time or faster. Works great with the app and helps keep track of when the clothes is finished. Settings are easy to use and modify to needs. The EZ-dispense system is great and helps keep track of how much detergent is used and find out how to make it last longer.

    I would recommend this to a friend
  • Pros mentioned:
    Detergent dispenser, Noise level

    Rated 5 out of 5 stars

    Great Appliances

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, cleans clothes great nice and quiet, no problems with larger loads

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the quality, ease of use and efficieny of this LG washer dryer pairing.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washer!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this washer now for 5 months - and I love it! It is spacious, quick, cleans well.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very Good Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is super quiet and does an amazing job cleaning. We will definitely get another one next time around!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very silent and beautiful!!! I recommend it to everyone!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best choice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and a best price!! I’m so happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Super Quiet and Great Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nothing but great things to say about the washer. Unbelievably quiet washer. I normally run the washer twice a week while I work from home. I could easily forget that it was running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My New LG Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer. I have never owned an LG product but I am a new fan. The app is seamless with some wonderful features. I am able to adjust the temperature, spin speed etc. right from the app to give my wash the personal touches I need. My clothes come out fresh and so clean with far less laundry detergent than I had to use with my old washing machine that came with the house. I received this machine a couple weeks ago and it has been doing the job quite well. I believe that this one will last.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Slick looking

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking and easy to use appliance. Fits perfectly in slick environments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m pleased

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing is great. My only surprise was how big it is. It much larger size than my old one but I am still happy.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know it’s costly but it’s worth the sacrifice. I love the weight sensing, the detergent and softener reservoir, the quietness, the capacity it holds. (I have a family of 5) and can wash a king size comforter with ease.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We love to see this feedback! Welcome to the LG family. ^Jennifer LG

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Better than last washer and I loved last washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's huge inside. It can handle big heavy loads. Does all of our king size bedding easily. Turbo wash in is my favorite. The auto dispenser is great.I Don't have to put in detergent and fabric softener each wash and you can adjust the amounts that you want it to dispense. Have trouble with Wifi/app connection, but washer is in basement and modem on a second floor. Our last LG front load washer lasted 17 years. Needed one fix 7 years ago which I did myself.

    I would recommend this to a friend