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Customer Ratings & Reviews

$1,249.99
Save $450
The comparable value is $1,699.99

Customer reviews

Rating 4.7 out of 5 stars with 501 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the product's excellent overall performance, low noise level, and ease of use. Many also appreciate its generous capacity, automatic detergent dispenser, sleek design, and useful features. However, some customers have noted that the product is a little pricey. A few users also reported issues with clothes smelling like mildew.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 501 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Cleans great, easy to use. Set up was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cleaning. Whites are brighter than before. Capacity is great. Friendly delivery staff.

    I would recommend this to a friend
  • Pros mentioned:
    Detergent dispenser

    Rated 5 out of 5 stars

    No more hours at the laundromat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this. She says she doesn't have to fall on the washer to get the clothes out. The many wash cycles is amaZing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this one better then my last. It’s quiet and works efficiently.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      It makes our day to hear that we were able to provide you with a 5-star experience. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. Thanks for choosing LG for your needs. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James. LG

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG FRONT LOAD WASHER

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using the waher for the first time. Overall the machine seems will made and is easy to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine! Cleans perfectly and quickly. Many features we haven’t even used yet. Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assistant Managers Review/Rating

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The assistant manager Steven (Antione) was very instrumental in my decision-making to purchase this front loader washer and dryer. I researched and visited various other competitors. I was indecisive about my purchase and had a ton of questions. He was very detailed and patient with me throughout my purchase process. I'm happy with my LG washer and dryer set.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer by LG! Numerous functions and is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    SmartFrontLoad Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is top notch and performs well in a very short time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Preferences and Options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't so sure about the automatic dispensing when the machines arrived. I did not notice that in the store. I am quite pleased with the adjustments you can make to the auto-dispensing to fit my preferences and those preferences are saved. So many options but they are all fantastic. I don't regret this purchase at all.

    I would recommend this to a friend
  • Pros mentioned:
    Detergent dispenser

    Rated 5 out of 5 stars

    LG is the way to go

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Massive upgrade from our Samsung which broke down after 4 years - great value and functionality

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excelente

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Avery smart and excellent washing machine if you are one of the people who likes technology

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great LG washing machine, easy to program and the auto dispensers are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD WASHER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The material is sturdy and the color is pretty. Clothes wash cleanly without tangling

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity washer and also has some great smart features.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    LG Washer and Dryer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All is good. Great product. Best Buy provided excellent service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG Wsher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer machine is great easy to use and wife loves it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lg washer great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the washer. Super easy to use. Very quiet works great.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, Gonna! Your positive comments are really appreciated! When we hear from happy customers, we spread the positivity around! It gives us great pleasure knowing you've chosen us for your laundry needs. Should you have any questions or assistance with your LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer, contact us via phone or chat support. The details of these options can be found here: https://www.lg.com/us/support/contact. ~Rita LG

  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a pair of GE washer and dryer we have had for 15 years. The quality and features are great compared to what we had. We love the automatic dispensing laundry detergent and softener that adjusts to what type of load size you have will most likely save on detergent and softener.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Gr8

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is simple to use. The load balancing is excellent. It is quiet.

    I would recommend this to a friend