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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 961 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers regard the 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 highly for its cleaning performance, quiet operation, and ease of use. Many appreciate the washer's large capacity and convenient features, such as the automatic detergent dispenser. While some find the price to be high, the positive feedback on its performance and features outweighs this concern for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 961 reviews
  • Rated 5 out of 5 stars

    My New LG Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer. I have never owned an LG product but I am a new fan. The app is seamless with some wonderful features. I am able to adjust the temperature, spin speed etc. right from the app to give my wash the personal touches I need. My clothes come out fresh and so clean with far less laundry detergent than I had to use with my old washing machine that came with the house. I received this machine a couple weeks ago and it has been doing the job quite well. I believe that this one will last.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet and efficient!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans clothes very well, it's quiet, efficient, and looks beautiful in our laundry room. The smart technology is nice because it has the capability to send alerts to your phone when your laundry is finished. After years of having Samsung, we're happy we made the switch to LG.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know it’s costly but it’s worth the sacrifice. I love the weight sensing, the detergent and softener reservoir, the quietness, the capacity it holds. (I have a family of 5) and can wash a king size comforter with ease.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We love to see this feedback! Welcome to the LG family. ^Jennifer LG

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Better than last washer and I loved last washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's huge inside. It can handle big heavy loads. Does all of our king size bedding easily. Turbo wash in is my favorite. The auto dispenser is great.I Don't have to put in detergent and fabric softener each wash and you can adjust the amounts that you want it to dispense. Have trouble with Wifi/app connection, but washer is in basement and modem on a second floor. Our last LG front load washer lasted 17 years. Needed one fix 7 years ago which I did myself.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG large capacity front loader

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and very efficient. Uses less detergent. Worth the cost!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality washing machine easy to use. Even can control from cell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clothes come out clean and smelling great.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went for an upright Samsung for a few years and terrible. This washer clothes come out and very minimal mold build up as the door stays open without the need for door stopper. Also keep detergent drawer out to dry and prevent mold. Great motor in 5.0 model and you can tell stronger and more durable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meeting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waiting on pedalstools is a too long of a wait without them its not good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    EXACTLY WHAT YOU NEED

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Washer. Large enough to get any houshold item clean. Smart yet simple and intuitive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 5.0 Cu.Ft.High-Eff. Smart Front Load Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased the LG - 5.0 Cu—Ft—High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Black Steel. I am very impressed by the quality and sleek design! It saves on water and gets my clothes super clean. I love the App, which provides more settings.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    I like

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot, it fits a lot of clothes and it's easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The product was good , I recommend buying this ite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was good , I recommend buying this item as it was worth every penny! Definitely love best buy they always give the best offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great nurses washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine I’ve been loyal to LG machines for like 15 years and my LG washer. I love it cause I’m a nurse so when I’m taking care of Covid patients Pepi, any bacteria, any respiratory disease, I know my LG washer or disinfect clean my clothes so I thank you I think you for the customer service at Best Buy. Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lg washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well and I loge it so much. The design is spectacular and it is very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Lg washer & drier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An upgrade to our older model. Quiet and modern. Multiple options that covers all our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has a lot of interesting features and looks great. Im not sure the difference in all the types of wash cycles it has but clothes come out clean so I cant complain. We havent had any issues with odor like some others mention with front load washers but we leave the door open when not in use. It is a great upgrade from a small basic top load washer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works Great so far so good. I don't know what else to say.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large capacity. Really quiet and senses the load. overall great machine

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Beautiful washer dryer set

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set is easy to operate a is very quiet with no vibration!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey, Deedee! We’re delighted to know that you are having a five-star experience with your LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. Here at LG, we work hard every day to give you the best products and experiences. You make our day in hearing that we fulfilled that for you. Enjoy! ~Rita LG

  • Rated 5 out of 5 stars

    Washet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not received it yet but the rep that helped us outstanding 1000 stars

    I would recommend this to a friend