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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 961 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 highly for its cleaning performance, quiet operation, and ease of use. Many appreciate the washer's large capacity and convenient features, such as the automatic detergent dispenser. While some find the price to be high, the positive feedback on its performance and features outweighs this concern for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 961 reviews
  • Pros mentioned:
    Detergent dispenser

    Rated 5 out of 5 stars

    Watch the installers Best Buy uses , great washer.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my washer! It has so many different cycles to choose from! Only down side was that the guys who installed it scratched it in multiple places and then tried to cover it up with the papers that are taped to the top of the machine…

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey Ashley. We appreciate you bringing this to our attention. We rely on our customers, like you, to let us know what we're doing right and wrong so we can continue to provide the best experience possible. We assure you that your review is considered and does not go unnoticed and we will surely pass on your feedback to the rest of our team. ~Anthony LG

  • Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer so far. Ran over 60 loads in it, with no problem. I like how it reminds you to clean the tub after 30 loads. Waiting on the matching dryer to complete the set.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Goot fit !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a excellent choice for us!! going to recommend to our friends and family

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine, easy to use. Love the large capacity. Also, it’s very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    High Efficiency Washer with Lots of Wash Options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is super easy to use my new LG high-efficiency smart front load washer with steam and turbo wash 360. It does a great job washing all my laundry and getting everything really clean, and I like all the variety of different wash cycles it has to choose from. It is very quiet when it runs too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this LG washer approx a month ago. So far, i dearly love it. It's a front load, & has turbo wash & steam on it, all my clothes have come out beautifully clean. Saves on electricty & water. we bought it from Best Buy Bristol,Tenn. A good place to shop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek looking washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. I love the automatic soap dispenser. The dispenser eliminates over use of laundry soap and saves money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great machines

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job delivering and they work great no

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about it. Washes good, efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with a lot of features. Washer does assign the exact detergent for 18 loads.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    super product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    large capacity, gets the job done quickly, easy to use

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there. Thank you for reaching out and sharing your feedback for your LG Washer. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai. LG

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Holds loads of laundry. Great choices for different wash cycles

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LOVE MY LG WASHER & DRYER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy I finally purchased a front load washer and dryer set. Best Buy made it so easy and the delivery people were on time and friendly. Keep me informed as to their arrival, set up both items and also showed me how to use them both. Much appreciated since I have never had front loaders before. Also gave me some tips too!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone keep telling to get LG, and they were right. This works great. I had gottena whirlpool and it did not spin correctly. Clothes were left sopping wet. I had exchanged it twice and same problem. This LG wash is great. Finally! I am getting them again for someone else.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Digital and intuitive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Digital controls but intuitive menu choices. Much quieter than previous model during spin cycle. Doesn't need 220 volt outlet. No detergent residue, efficient rinsing, easy to add extra rinse, varying soiled levels, water temperature, spin strength. Very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    High efficiency smart front load washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ingenious machine. High efficiency and convenient to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite washer ever.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my favorite purchases ever. I got it with the storage cabinet below. The height is perfect. The features of this are over the top, and I especially love the AI and 15 min wash features. Best washer ever.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this washer. It’s so sleek and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect washing washing machine, great detergent automatic dispenser!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Top product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to use, and does an amazing job cleaning laundry.

    I would recommend this to a friend