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Customer Ratings & Reviews

$1,249.99
Save $450
The comparable value is $1,699.99

Customer reviews

Rating 4.7 out of 5 stars with 501 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the product's excellent overall performance, low noise level, and ease of use. Many also appreciate its generous capacity, automatic detergent dispenser, sleek design, and useful features. However, some customers have noted that the product is a little pricey. A few users also reported issues with clothes smelling like mildew.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 501 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love It!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use. It cleans the clothes well. Very pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washing Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washing machine. There are so many choices for settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Loves all the features. Very impressive

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works properly. I have no complaints about this item

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great appliance. It does everything and more.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase, couldn’t get any better than that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new washer. Streamlined and perfect in every way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wash alerts are the winner!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AI wash is fantastic. No more wasted soap and more comfortable clothes coming out of the wash. Connected up to my ThinQ app, i know when the load is finished too, so no more mildew-y clothes because I forgot that I had a load going! This washer (and it's companion dryer) are the best of the best.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Washing Machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine that does the job! Looks great as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this machine has worked like a dream. I can monitor the clothes cycle on my phone as well as change the settings to program my machine according to my laundry. I also bought the mini pedestal that works marvelously.

    I would recommend this to a friend
  • Cons mentioned:
    Balance, Spin cycle

    Rated 2 out of 5 stars

    Good looking washer but a few issues

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer seems to be doing okay til the spin cycle. but the delivery team did not let me inspect the washer when they installed it. I had to make sure everything was good after they left. It had a big dent in the back and almost every load is showing it needs to be rebalanced which concerns me.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Steven. Thank you for sharing your experience with the LG Washer (WM6700HBA) model. We understand how important it is to have your washer installed properly and to be able to inspect it upon delivery. We strive to provide high-quality products and exceptional services to ensure a smooth and seamless experience. If you haven’t already, we recommend checking the load distribution to ensure it’s balanced, as uneven loads can cause rebalancing alerts.

      For the dent and any further issues, please consider reaching out to the retailer for assistance or to report the damage. If you need additional help, feel free to send us a private message on social media @LGUSSupport. We're here to assist you and appreciate your patience. ^Juvy LG

  • Best Buy Employee

    Rated 5 out of 5 stars

    Best washing machine ever

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Love love love this washing machine! It’s so awesome, holds a whole container or detergent and you can delay set it from an app on your phone so it doesn’t sit in for an extended time. If you have an Alexa in the house you can set it up to where the Alexa will tell you when the wash is done!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good LG washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, life is good. They manufacture the best home appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is amazing! It's efficient, senses the load and basis the wash time accordingly, and adds the detergent and fabric softener. I bought the Side Kick washer in the pedestal under the washer and both work well. This is the best washer we've had and we've had many great washers.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello there. Thanks for the feedback. We really do appreciate it. Customer feedback is always valuable. It helps LG improve its products and customer service. We are excited to hear that you are enjoying your new LG Washer. If you have any questions or concerns. Please reach out to our LG Support Team via Facebook or Twitter. They will be more than happy to assist. Thank you. `Jai. LG

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Efficient and easy to use. Love how close come out almost dry

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    LG Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet, with great features, easy to use . Laundry is thoroughly cleaned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional value, and efficient with wash cycle for all fabric types

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice looking

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I like this washer but the door feels flimsy. Performance is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer with Steam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only owned it for a few weeks; however, it has been working perfectly so far. It was purchased to partner with its stackable dryer. We hope its long term use stays at the 5-star level. The space saving in the laundry room is wonderful. The delivery and installation went smoothly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, Took a little effort to connect to the internet.

    I would recommend this to a friend