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Customer Ratings & Reviews

$1,249.99
Save $450
The comparable value is $1,699.99

Customer reviews

Rating 4.7 out of 5 stars with 501 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the product's excellent overall performance, low noise level, and ease of use. Many also appreciate its generous capacity, automatic detergent dispenser, sleek design, and useful features. However, some customers have noted that the product is a little pricey. A few users also reported issues with clothes smelling like mildew.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 501 reviews
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, Took a little effort to connect to the internet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good and modern looking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far all is working well with no issues. I like the way it looks and it’s user friendly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super efficient and convenient to use. Really pleased with the quality. Also like the LG app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient and reliable

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good almost 6 months in and no problems. AI feature works well. This thing will never let you forget a load. You can also start your laundry (as long as you load it prior to) and have it ready to dry before you get home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clothing and other items smell better with this washer. Maybe because it washes the items better. Not as loud as our other washer that this replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you, Best Buy.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine is great— exactly as described. Best Buy’s website and customer service are great. So are the prices. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and dryer work very well. Like having the base to raise them up a little.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, installation was good. Wish the guys had shoe protectors and covered our floors

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Fantastic Machines

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great Machines! No issues what so ever! Very happy with the amount of options LG provides for different cycles on their machines.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine that has the technology that eliminates any guesswork out of the modern machines with AI

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New update.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my older LG this undated version and I am extremely happy. I really like the feature that lets you add the detergent for several loads at once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer. I highly recommend recommend purchasing appliances from Best Buy. They really work to get the customer exactly what they need. Their customer service is impeccable. I am extremely satisfied. All of my appliances are LG.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. A great upgrade from my 20 year old estate washer. Much more economical and the smart functionality adds to the overall experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and works fantastic, easy to use as well as easy to connect to WiFi

    I would recommend this to a friend
  • Cons mentioned:
    Smell

    Rated 1 out of 5 stars

    Defective Expensive Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money. Liquid detergent did not dispence from the dispencer. Not enough water was added to each load. Left clothes smelling like mildew. This was a brand new washer. Had to return it.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, John. Thank you for taking the time to share your experience with your LG Washer (WM6700HBA) model. We understand the importance of having a brand‑new washer that dispenses detergent properly, fills with the right amount of water, and leaves clothes smelling fresh.

      One step that can help with detergent flow on similar models is checking that the dispenser tray is fully seated and free of residue, as buildup or misalignment can prevent liquid detergent from dispensing correctly. You can also review helpful usage and care information here: https://www.lg.com/us/support/help-library/lg-front-load-washer-maintenance--1400786418920TWW. If you need further assistance, please feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy LG

  • Rated 5 out of 5 stars

    Good fit

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent No complaints Download occasionally to update your programs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inlove!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Electricty, soap and water efficient! I could not have chosen a better washing machine set!❤️❤️❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG WASHER

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great front load washer Lots of wash options and choices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review for dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer works very well. We love it and the best part is that it dries so fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Space saver's

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great working! Great looking save energy & water (:

    I would recommend this to a friend