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Customer Ratings & Reviews

$1,249.99
Save $450
The comparable value is $1,699.99

Customer reviews

Rating 4.7 out of 5 stars with 501 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the product's excellent overall performance, low noise level, and ease of use. Many also appreciate its generous capacity, automatic detergent dispenser, sleek design, and useful features. However, some customers have noted that the product is a little pricey. A few users also reported issues with clothes smelling like mildew.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 501 reviews
  • Rated 5 out of 5 stars

    Very good machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the purchase. The AI mode is the best… these washer and dryer are a perfect pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG GOOD BUSINESS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG Great , nice color, WIFI,fast,and easy. GOOD BUSINESS!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg washing and dryer review

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints or issues with appliance. Loved the detergent capacity such that fill once and it uses for multiple loads which is of great use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer -very happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, clothes come great, and it uses lot less water than my old one, the app works good, it tells us when the cycle is done and we can restart it if needed... Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Home Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to washing machine LG is the best with great washing features, technology

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. The UI is easy to understand and tailor to whatever wash you need. The dispensers are convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with my new dryer! I love all the different settings to dry and I love that I can control it from the app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine is very good and it can contain alot of clothes and it washes excellently well

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We’re delighted to know that you are having a five-star experience with your LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. We work very hard to give you the best products and experiences. You make our day in hearing that we fulfilled that for you. Enjoy! ~Rita LG

  • Rated 5 out of 5 stars

    Dr.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Positive experience. The guys in the store were honest and professional. The installation was smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great new all purpose washer that has done everything we have asked it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washing machine

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    such an amazing washing machine. i love that you can use an app to start it

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Do not buy the auto dispensing washer .

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer without the autof diapensing function would be better. Its 100 cheaper without the auto dispensing function. Do not waste your money. My clothes do not smell fresh . I tried to bypass that function and it ruined my entire load by leaving oil deterngent marks on the clothing. The washer itself is gorgeous but like i said it does not use enough detergent or softner and no real way to bypass that feature. I often have to wash mh clothes twice for them to even smell clean . I havw adjuated the auto function to max and it still doesnt clean the clothes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, love the smart machine functionality. It alerts me when my clothes are done via the app. Clothes done much quicker than old machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer and dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item came perfect. Still learning the different cycles. It’s been a long time since I have had a new washer and dryer. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent KG Dryer/washer combo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Reduced the use time therefore the electricity costs. The wifi checked when it finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Product and Finish

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and quality. Service and Delivery by Best Buy was fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Energy Efficient Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was great. Machine use lest water and very good with delicate items

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My LG App washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this washer 4 stars because I don't feel it cleans as good as my old whirlpool. It does clean but I miss my whirlpool. The App is great it tells you when your clothes are done. I would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ian was great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer support! The manager made sure all was awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase of the year

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great washer. I love the Wi-Fi capability and built in auto dispenser reservoir.

    I would recommend this to a friend