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Customer Ratings & Reviews

Your price for this item is $1,099.99
The comparable value price is $1,699.99

Customer reviews

Rating 4.7 out of 5 stars with 957 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 highly for its cleaning performance, quiet operation, and ease of use. Many appreciate the washer's large capacity and convenient features, such as the automatic detergent dispenser. While some find the price to be high, the positive feedback on its performance and features outweighs this concern for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 957 reviews
  • Rated 5 out of 5 stars

    Replaced 20 year old top-loader with this HE !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Searched many products and read reviews before selecting this beautiful black LG front loader. So far, it seems to clean better than the top-loader it replaced and cycles are surprisingly just as fast as before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AI enabled Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. very Satisified with the quality and functionality, options

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    LG gold

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is nice and easy to use. I like the sleek design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no problems, hasn't broken or leaked yet, easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the absolute BEST on the market.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been impressed by LG appliance quality but this washer and dryer set are the best thing I've gotten. I didnt realize how poorly our old washer worked and am amazed at how efficient and effective this unit is! The smart aspect and receiving push notifications to the phone and tv when a cycle is done is convenient also. I cant say enough how happy I am. Looking forward to update the rest of our appliance to LG over time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG washers are the best in market. Futuristic design. There are multiple modes to select and AI wash is my favourite option on these modes.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We want to say a great big thank you for your committed support of the LG Brand, as we continue to meet our customers expectations by improving our products and services daily. We're here to help if you have any questions or concerns please feel free to reach out to us via Facebook or Twitter by sending us a private message or @LGUSSupport, Our Customer Service Number is (800)243-0000.~Tanisha LG

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great machine so far. I love the detergent dispense! I don't have to fill it for every load and I can trust my kids are not putting to much or too little when they do their own laundry. Quiet and efficient. My favorite washer to date.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Let in the Light

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the inside light the cycles are so fast!” You can use more laundry products more places to put them. Finally I have more choices of washing and water temp my old LG didn’t have many choices. It’s very quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my old washer. We’ve had it for a few months and love it. Works very well, the AI setting works no matter the load, and definitely uses less water than our previous machine. Look forward to getting the dryer version once that one goes.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice and clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my LG washer for a couple of months now and I am extremely pleased. It is so quiet and the garment come out very clean. Love the little tune it plays to alert you the washing are done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sublime

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now if they would only invent one that folds the clothes. This Machine has been amazing. If you buy one, read the instructions and watch some Youtubes to get the most out of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazingly SMART Washing Machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazingly smart washing machine - so many options to get your laundry perfectly clean. Highly recommend!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    GREAT WASHER

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is amazing, cuts down normal wash time to half then usual washers. My Samsung washer that I replaced with this was doing a “normal load” in 47 minutes. This LG washer does the same load on “normal” mode in 29 minutes. Saves you time and money on your water bill! Also the washer can hold a decent amount of detergent and it auto dispenses it for every wash, when you get low on detergent or softener it lets you know and beeps at you. Overall I rate this washer an absolute 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    The best washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer. Capacity is amazing. You can fit a king sized comforter in and comes out sparkling clean. Wifi option is great

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent washing machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second LG. Our first operated very well for over 13 years! This one works great...very quiet and easy to operate. It holds a lot of laundry. Looks great and fit nicely into our small laundry room. Very pleased with this choice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My LG 5.0 C/F FRONT LOADING WASHER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior product. It's easy to use...spins the items so they dry quicker.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this washing machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our new washer and got the dryer to match. I love the ease of the controls and the option to change what you want. It's nice and large for comforters. The staff was wonderful and very helpful!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is 5 star. Features in 1 dial innovative. Then one one option is AI! Washer figures it for you. Have not been able to get washer paired to LG app. Keeps rejecting. Should not be that difficult. Took off 1 star. Washer 5 star,LG leaves lot to be desired but dont need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AI driven washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AI features make it easy to use with minimal intervention. The washer manages use of detergent efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. This washing machine works great and is always good to have the peace of mind that best buy is there to back you up in case something happens to it.

    I would recommend this to a friend
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