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Customer Ratings & Reviews

$1,249.99
Save $450
The comparable value is $1,699.99

Customer reviews

Rating 4.7 out of 5 stars with 501 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the product's excellent overall performance, low noise level, and ease of use. Many also appreciate its generous capacity, automatic detergent dispenser, sleek design, and useful features. However, some customers have noted that the product is a little pricey. A few users also reported issues with clothes smelling like mildew.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 501 reviews
  • Rated 5 out of 5 stars

    good machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    running quiet and fast. the control pannel is simple and good look but to change set a little bit too much steps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it I use it multiple times a day with my business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST WASHER EVER

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite appliance and I love the AI feature best washer ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy has the products I want!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not delivered yet but I'm extremely happy with my purchase and the availability of this product at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. LG is the best. Easy to used, I love the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t typically give 5 stars, but in this case it is warranted! Very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good set of washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    using a normal wash it was able to wash my clothes less than 20 minutes. Pretty efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine which have supported with AI monitor and loved it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great washer, but needs some adjustments

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is great, the ability to fill the dispenser and have it auto disperse the amount, great...the buttons seem like you have to mash them to register. The placement on the pedestal is awful...the holes do not line up since you cannot retract the legs any further. Even the gentleman who installed it says it is a known issue.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information or call our Customer Service at (800)243-0000. Thank you ~Tanisha LG

  • Rated 5 out of 5 stars

    Great buy!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal. My girlfriend really enjoys this washer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the screen kept saying softner and detergent were low even on the first use, after that on every load it would say the same thing other than that it washed good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente item I really love it I love the color and the way works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer with smart technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this washer. Works well and effective y. The smart technology is a nice added benefit too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new LG washer. I am so glad that I don’t have to deal anymore with my old washer which was Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and Liked it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this product....It is high-end smart system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great companion to my new large front loader washer. This dries in half the time the older one did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer with very low power usage. Very satisfied!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for the generous feedback, Pradeep! It means the world to us that you are happy with your LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. We consider customer experience and satisfaction to be our top priorities, and your comment reaffirms that. Let us know if you need anything via private message on Facebook or Twitter, using the handle @LGUSSupport. Keep enjoying it! ~Rita LG

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine my first LG. Definitely not my last. Great brand. Quiet and smooth in its functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Dryer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very please w the dryer's performance and the smart capabilities are impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG washer did not disappoint. Installed and delivered with total tech. Love the auto dispense feature.

    I would recommend this to a friend