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Customer Ratings & Reviews

$1,249.99
Save $450
The comparable value is $1,699.99

Customer reviews

Rating 4.7 out of 5 stars with 501 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the product's excellent overall performance, low noise level, and ease of use. Many also appreciate its generous capacity, automatic detergent dispenser, sleek design, and useful features. However, some customers have noted that the product is a little pricey. A few users also reported issues with clothes smelling like mildew.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 501 reviews
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this washer for couple of weeks now. so far so good. Like the different wash options and the new touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and service. The washer works well with the latest technology

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice good looking machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking washer just a little big for where I needed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good running performance so far, clothes washed well, easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bery user friendly , item…. Service and installation was bery easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love em an all the settings it has best purchase i made in a while

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Proud LG buyer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is awesome especially the remote capabilities

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and quite. Looks nice and the first fash was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, for an excellent price. I usually get LG products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer. They doesn't make much noise.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered expensive appliances, extremely frustrated with poor customer service of Best Buy. Their tech had language problem, left without installation, waited 9 days to get it and then another 7 days until someone else come to install it. I had to contact them at least 10 time, offshore staff they spoke alien language as if talking to a robot. I requested that a manager from the States call me, which never happened.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, RohullahS. Thank you for reaching out about your LG Washer (WM6700HBA) model. We understand the importance of having a smooth installation experience, especially after investing in new appliances. If you haven't already, we recommend contacting Best Buy customer service at 888-237-8289 to discuss potential solutions. You may also try checking the washer’s installation status and cycle functions through the ThinQ app, which can help confirm that everything is set up correctly once the unit is in place. For more guidance, visit https://www.lg.com/us/support/product/lg-WM6700HBA.ABLEVUS. If you need further assistance, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy LG

  • Rated 4 out of 5 stars

    Ultimate washer/dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does an amazing job. The app is actually useful. But learning how to use it was hard, which is the reason for 4 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good and technical staff are professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this washer! I enjoy the ThinQ app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer are awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size and the quietness. Theyre very easy to use

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We love to see this feedback! Welcome to the LG family. ^Jennifer LG

  • Cons mentioned:
    Smell

    Rated 2 out of 5 stars

    Better options for the money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t recommend this product. The unit has stopped in the middle of a wash cycle twice and has odd smell after a wash. Think old gym close. Unfortunately, we missed our return date hoping it would get better.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello! Thank you for sharing your experience with us regarding your LG washer (WM6700HBA). We truly appreciate your feedback and want to ensure you have the best experience possible with our products. It sounds like you're facing some unexpected issues, and we understand how frustrating that can be. For prompt assistance and further troubleshooting, please don't hesitate to reach out to our dedicated social media support team at @LGUSSupport. We're here to help get things back on track for you. -Cazz LG

  • Rated 4 out of 5 stars

    Working as expected!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Last Samsung WM lasted more than 12 years. This is working as expected right now.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very boxy. Did not dispense detergent. Clothes still smelled bad after wash

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best washer I’ve ever had

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best washer I’ve ever had. It is huge, big enough to wash all the comforters I haven’t been able to wash at home. The controls are easy to learn, and the options are virtually unlimited. My clothes are perfectly washed, they come out smelling clean and fresh, something my old washer wasn’t doing anymore. It is truly He, uses very little detergent and softener but gets the clothes nice and clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    None

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not have time to use this washing machine yet.

    I would recommend this to a friend