Customer Ratings & Reviews

This is my first time purchasing a LG brand, my son has told me to try it. I'm glad that I listen to my son. I love my new washer.

We just changed ours out from a Samsung. This is so much nicer, better, and mlre efficient. We love the AI technology that is integrated. By far our favorite appliance that we have ever had!!

Best washer every bought it works great and doesn't waste alot of water

Fantastic machine! The LG app notifications is awesome! It will notify you as to when to move your clothes as well as remind you of the service. Looks great also!

We just replaced the old LG play the new ones you’re gonna love it

My wife really loves this washer she said lg the best

Great appliances works real good extremely efficient

Worst washer ever coupled with horrible customer service. I bought $3500 worth of LG Washers (Yes I bought the little washer that sits under the big washer. Huge Mistake!!) and dryer in February 2023. In November I realized it had been leaking for some time ruining my laminate floor and requiring mold remediation and carpenter work for the ruined baseboards. $6650 worth. You can see in the photos that the rubber hose rubbed holes in itself due to poor design or poor installation. It has been over a year and LG just informed me that they will only reimburse me $5173 due to depreciation since the remodel is 10 years old. So because the LG Washer failed in the first year due to a manufacturing defect I’m stuck with $1500 expense just because my house wasn’t brand new?!? That’s ridiculous. Do NOT buy an LG product unless you are prepared to be shafted by LG when it fails. I should have stuck with Samsung or any other brand with better customer service. I do not recommend LG products to anyone.

Worst washer ever used and the most expensive one I have ever purchased so far. Waste of money!! This washer leaks out and already been repaired over 3 times in one year

This washer replaced an older top loading LG unit that was over a decade old. First thing I noticed was how much LESS water this unit used! Much more efficient with its water usage. Cleans even better and uses less water! This has all of the features you can think of in a washer and does them all well, I really like the LG App and how it lets you customize things like which options are displayed on the front control, custom cycle alert music and seasonal themes. It's large enough for all of our loads and does them quickly and quietly. We still use Pods for detergent, but this has a reservoir to hold up to 36 loads worth of HE detergent if you use liquid. We might switch for the convenience. The detergent, softener and bleach tray is easy to use and works as expected. The ability to customize the preset modes on the fly is great. You can also do some things with the app remotely like add a cycle or change the way it handles the laundry after the cycle is completed. The Steam mode is great when you want that extra heat for sterilizing something. The Delicate cycle is great for those delicate things... It may seem like some modes are missing when you need to do something like just a rinse and spin, but those modes are there but hidden until you make them visible with the app. This washer cleans well and the smart features make it really easy to use. It's extremely quiet and we rarely notice any sort of vibration from it. We've washed just about everything you can think of and all of it was handled beautifully. Note: this unit is very heavy! Much heavier than our old machine.

I recently purchased the Washing Machine, and I couldn't be happier with my choice. This machine has exceeded my expectations in every way. It's not only incredibly efficient but also remarkably quiet. The wide range of wash cycles and customization options makes it suitable for all types of laundry. The large drum size allows for washing bulky items with ease. Additionally, the machine's energy-saving features have already had a positive impact on my utility bills. Overall, I highly recommend the Washing Machine to anyone in need of a reliable and versatile laundry appliance."

It's efficient and my clothes are cleaner than my top loader. The Ezdispense is very convenient since you can add detergent and forget about it until you need to clean and refill it. Highly recommended if you have the space. The app support is a great addition to get a reminder not to keep your clothes inside the washer, great if you're always busy. The machine is also very quiet even with heavy load.

Since incorporating the LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 into our home, doing laundry has become not just easier, but a genuinely efficient process. The striking black steel finish not only complements our laundry room’s decor but also adds a touch of sophistication. The TurboWash 360 feature is what stands out the most. It ensures thorough cleaning in significantly less time than traditional washers. For a family that’s always on the go, this has been a game changer, reducing the laundry time without compromising on cleanliness. Additionally, the steam function is excellent for deep cleaning and sanitizing fabrics, making this washer ideal for households concerned about allergens. I'm particularly impressed with its smart features. The ability to connect the washer to my phone and get notifications when a cycle is complete is incredibly convenient. It’s also very helpful to adjust settings remotely or troubleshoot minor issues with LG's Smart Diagnosis. With a spacious 5.0 cu. ft. capacity, this washer handles large loads effortlessly, which means fewer loads each week. It’s energy-efficient too, which I appreciate both for the environmental impact and for keeping our utility bills in check. The only minor drawback has been the learning curve with the various settings available, which can be overwhelming at first. However, once you get accustomed to these features, they truly enhance the washing process. In conclusion, the LG - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 is an outstanding washer that combines advanced washing technologies with convenient smart features. It's an excellent choice for anyone looking to upgrade their washing machine.

This washer is very quiet and surprisingly fast. I love how big it is to accommodate a variety of loads and the downloadable options are plenty. It’s extremely nice not having to load the detergent every time, just throw the clothes in and let it clean your clothes. It was more than I wanted to spend but it has made this part of my life so much easier.

I recently purchased the LG 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 in Black Steel, and I must say, it has been an absolute game-changer for my laundry routine. Firstly, the capacity of this washer is impressive. The 5.0 cubic feet interior allows me to wash larger loads, reducing the time I spend doing laundry each week. This is particularly beneficial for families or those with a heavy laundry schedule. The High-Efficiency aspect of the washer is not just a claim. I have noticed a significant reduction in water usage, which is not only great for the environment but also for my utility bills. The TurboWash 360 feature is a standout, ensuring my clothes come out impeccably clean even with shorter cycles. It’s perfect for those days when I need a quick turnaround on laundry. Another feature I appreciate is the Steam function. It’s fantastic for deep cleaning and removing stubborn stains. Plus, it adds an extra layer of sanitization, which is reassuring, especially when washing bed linens and towels. The smart capabilities are a modern touch I didn't know I needed. Being able to control and monitor the wash cycle from my smartphone is incredibly convenient. It’s helpful to receive notifications about the cycle's status, especially on busy days. The design is sleek and modern, and the Black Steel finish adds a touch of elegance to my laundry room. It’s also stackable, which is a great space saver. However, it's worth noting that the high-tech features may require a bit of a learning curve for those who are not as tech-savvy. But once you get the hang of it, the operation is straightforward. In conclusion, the LG 5.0 Cu. Ft. washer is a high-quality appliance that offers efficiency, capacity, and advanced features. It’s an investment for sure, but for the performance and convenience it offers, I believe it’s worth every penny.

Had some struggles with balance but once with fine tuned the level it works great. My wife loves the design and the ease of use. Not having to add soap every load also has been more efficient as we do not use as much soap.

Great washer, cleans clothes great nice and quiet, no problems with larger loads

So far so good, very quiet operation and the 5.0 Cu. Ft. capacity is a tremendous benefit. King size comforters and blankets are now able to fit in the washer. The technology built into this washer makes washing clothes an efficient and effective operation. The automatic detergent and softener dispenser is also a great plus since it automatically disburses the exact amount needed based on the load.

I moved into an apartment that came with a 4.5 cf toploader that was noisey and didnt clean well. I spent out of my own money to buy this and i dont regret it. Clothes come out supee clean and almost dry. Purchasing directly from LG saved me money (nurse discount), and they included delivery, free install, and required parts that best buy charges for. Overvall came out $600 bucks cheaper.

Love it! Decent capacity, and quiet. We get relocated for my job, and this is actually our third set of LG washer/dryer. The other two were combo’s that we loved as well.