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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 11 am
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Customer Ratings & Reviews

Your price for this item is $1,199.99
The comparable value price is $1,699.99

Customer reviews

Rating 4.7 out of 5 stars with 982 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the washer's low noise level, overall performance, and ease of use. Many appreciate the large capacity, the AI-powered detergent dispenser, and the sleek design. Some customers mentioned concerns about the price, spin cycle, balance, and smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 982 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Loving my purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine! Wonderful features and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the features and its large capacity. Seems to really get clothes clean. Very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product so far we're going to had it for less than a month but they seem to be working very well and Best Buy is a good company.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG 5.0 Washer /Dryer Unit

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a year of research, I chose this washer and dryer set. I love it! It's quiet, offers many options, and the AI feature is a bonus. The washer and dryer work seamlessly together, and the app makes operation effortless. I highly recommend this model.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and efficient. Has many different choices for load size, fabrics and weight. Perfect choice for our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Best Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, works great and barely makes any noise which is very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with this washer. The reviews on LG washers are excellent so I chose the LG 5 CuFt HE Front Load and am very pleased with this purchase. Besides it's huge capacity, it gets the clothes cleaner and is done in half the time my old GE washer took. I like that it notifies my phone when the cycle is done and then it tells the dryer what cycle to use. I highly recommend this washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best washer I have ever owned.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that this washer weighs the clothes and that cuts down on the washing time. Plus the app keeps me up to date on cleaning and maintenance of the washer. I can’t want to be able to purchase the dryer next.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Smart Washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, works well (so far). Setting and using has been a smooth experience. Like the Smart/AI features. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG washer review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG Smart Front Load Washer is a game-changer. Its TurboWash 360 technology is speedy and effective, while the steam feature tackles tough stains effortlessly. The added smart capabilities make laundry a breeze, allowing remote control and monitoring via the app. The washer operates quietly and efficiently, making it a valuable addition to any home.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Satisfied 100%

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been so very pleased with the quality, design and quiet opperation of our new washer. We love how clean our laundry is after all cycles! The options are wonderful as well! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Excellent Front-Loader

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's doing a great job so far. Easy to use, fairly quick machine, with good cleaning and a very large capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Wife loves it! Happy Wife Happy Life!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Samsung majn bearing went just after 7 years! To expensinve to fix. Read all reviews and this seemed like a solid machine! Boy was i right the WIFE LOVES IT and as we know HAPPY WIFE HAPPY LIFE! She loves the auto soap feed feature and she only has to reload it after 20 loads are done. It does a stellar job on cleaning clothes and is a very quiet running machine! Highy recomend this LG.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need it to do and more. The washer is very quiet and I don't have any initial complaints of the washer alone. If you do stack the drier, the knob and settings are too high and it's hard to see what is selected.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey! We’re delighted to know that you are having a five-star experience with your LG High-Efficiency Smart Front Load Washer. We work hard every day to give you the best products and experiences. You make our day in hearing that we fulfilled that for you. Enjoy, and let us know if you need anything! ~Rita LG

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Really nice large capacity washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific machine. Nice large capacity, and cleans very well even as it is quicker than my last washer. Great value when combined with the matching dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine. Super efficient and quiet. It does a great job of cleaning everything!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level, Overall performance

    Rated 5 out of 5 stars

    LG washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, efficient, quiet. Loads easily without needing a pedestal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level, Overall performance

    Rated 5 out of 5 stars

    Housewife

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine are very quiet and efficient. Easy to use and l like to use the app from the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Detergent dispenser

    Rated 5 out of 5 stars

    This set is worth every penny!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love almost everything about my new washer and dryer! You can download new programs—mostly new cycles. I have seventeen and counting! I get notifications of every single thing that happens with the system: today I go a notice that I had a power failure and needed to start the program again. I get notification when the cycle is done. The only thing it doesn’t do is put the clothes in or out-since I purchased the pair I don’t have to worry about adding detergent as this is automatically dispensed to my specifications. I do miss that you don’t have the ability to set the time by minute increments on either the washer or dryer. You only have the option, for example, of drying for 10-20-30 minutes and nothing in between. The washer self-cleans, which in a front-loader is a necessity. I love the fact that both are online and highly interactive with me, the user, as to machine health, ability to download new features, and progress of wash cycles. No longer do I have to guess at when the laundry is done. I am so glad that I made this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wash and dry

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great we bought the LG washer /7.4 LG dryer and 2 pedestals. The Guys that delivered the units were great they made quick time installing them and took the time to explain how to use them. Another great purchase and Really like the LG brand .

    I would recommend this to a friend
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