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Customer Ratings & Reviews

Your price for this item is $1,149.99
The comparable value price is $1,699.99

Customer reviews

Rating 4.7 out of 5 stars with 984 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the washer's low noise level, overall performance, and ease of use. Many appreciate the large capacity, the AI-powered detergent dispenser, and the sleek design. Some customers mentioned concerns about the price, spin cycle, balance, and smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 984 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine. Super efficient and quiet. It does a great job of cleaning everything!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level, Overall performance

    Rated 5 out of 5 stars

    Housewife

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine are very quiet and efficient. Easy to use and l like to use the app from the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Detergent dispenser

    Rated 5 out of 5 stars

    This set is worth every penny!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love almost everything about my new washer and dryer! You can download new programs—mostly new cycles. I have seventeen and counting! I get notifications of every single thing that happens with the system: today I go a notice that I had a power failure and needed to start the program again. I get notification when the cycle is done. The only thing it doesn’t do is put the clothes in or out-since I purchased the pair I don’t have to worry about adding detergent as this is automatically dispensed to my specifications. I do miss that you don’t have the ability to set the time by minute increments on either the washer or dryer. You only have the option, for example, of drying for 10-20-30 minutes and nothing in between. The washer self-cleans, which in a front-loader is a necessity. I love the fact that both are online and highly interactive with me, the user, as to machine health, ability to download new features, and progress of wash cycles. No longer do I have to guess at when the laundry is done. I am so glad that I made this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great Newer LG Model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a previous model from 8 years ago in my previous house. Haven't been able to use a ton yet because this went into new property. Machine runs quiet. The touch screens are a great upgrade to keep the machine looking sleek. Will be interested to test its capacity on queen size items, but all signs point to it being effective.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wash and dry

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great we bought the LG washer /7.4 LG dryer and 2 pedestals. The Guys that delivered the units were great they made quick time installing them and took the time to explain how to use them. Another great purchase and Really like the LG brand .

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this unit for a week, it is very quiet and washed clothes quite well. The only issue that was encountered was when paired with the matching pedestal, the mounting equipment does not quite line up. You can make it work, but you must heavily angle the screws to get them to catch. One thing I love thus far is that it can attach to your wifi and you can control it via LGs app for remote cycles.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can confess that I have the best experience about this article, I highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is doing everything we wanted it to do so far with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Overall performance

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! Large capacity, load sending, quiet and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer definitely recommended!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really good washer. I had the dryer already and I was going to buy the 6motion. However this one is perfect and it looks and works great . I wish I would have got both the same. The futures on this one is better than the 6 motion . Definable recommended and the sales guy at city’s Best Buy was never helpful.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    What a great, quiet washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with this washer. I wanted an LG in 2020 when we built our house, but it was 8+ months out on backorder so I got a Samsung. I was so unhappy with how loud it was since our laundry room is on the second floor. You could only adjust how long the spin cycle was, not the strength. That was the main thing I looked for in a new washer and this one is just amazing. On medium spin, you don't hear a thing. It also washes well (I suppose that's important) and the connectivity through my phone is an added perk. Very happy and now Im waiting for my Samsung dryer to die so I can buy the matching dryer.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, Carrie. We appreciate you leaving us your review in regards to your LG Washer. Definitely quite a story you had there with the other washer. our needs and expectations have definitely grade us an A++ and we're excited to have you part of our LG family for many years to come! Thank you for choosing LG. ~Anthony LG

  • Pros mentioned:
    Detergent dispenser, Noise level

    Rated 5 out of 5 stars

    Best Washer I've ever owned!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only does this washer look sleek, but its smart technology is out of this world! I love the detergent tank. Instead of me mis-measuring every load, the machine automatically determines the correct amount based on load. It also is super quiet and its smart features are awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Detergent dispenser, Noise level

    Rated 5 out of 5 stars

    Absolutely love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in March of 2024! Omg so freaking amazing! My 15, 11 and 7 year old can do their own laundry! Love love love the auto dispense no more over using laundry detergent! I can do 10 loads of laundry in one day. And its so quiet!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. So easy to use and keeps all of our clothes smelling fresh!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Washer & Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this Washer & Dryer. Easy to use, convenient, fast & very quiet….You will not be disappointed…

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Sleek and quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the washer has a sleek and simple design. The washer is relatively quiet when running. The biggest benefit to this washer is its ability to send notifications to your mobile device and google home devices when washer has finished its load.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great workhorse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have 10+ years with LG front loads and very happy with brand operation and performance. Even though "it's a washer", read the manual to get a grasp of how and what it can do and how to program detergent dispensing. Life will be better. No negatives to mention.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sandpaper in washing basket.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to wash fine. I did have something strange happen. At the of the first two loads we found a small piece of sandpaper in the drum that hadn’t been there when we put the clothes in. No, they didn’t come from our house. When I called the LG service line, she was as stumped as I was. As we were talking, I found a small screw loose in the bottom of the rubber door gasket. She advised me to call Best Buy to get a replacement. I did call and they are delivering a new washer next week. I had a Siemens washer for 20 years that never gave me any trouble until an irreplaceable part broke. Unfortunately, Siemens doesn’t sell washers here any more, and the Bosch from loaders they sell are too small for my needs. I am really hoping the new LG washer doesn’t have the same weird issues that this one does.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Star

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it so much because it’s work very good and quiet and close after wash perfect

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Lg washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the set, and I love yhem both. They are very quiet, very soacius, easy to operate, and very stylish

    I would recommend this to a friend
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