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Customer Ratings & Reviews

$1,249.99
Save $450
The comparable value is $1,699.99

Customer reviews

Rating 4.7 out of 5 stars with 501 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the product's excellent overall performance, low noise level, and ease of use. Many also appreciate its generous capacity, automatic detergent dispenser, sleek design, and useful features. However, some customers have noted that the product is a little pricey. A few users also reported issues with clothes smelling like mildew.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 501 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was worth the investment. Very efficient and does a great job of cleaning. I love the many choices for different types of loads, from delicate to heavy bedding. The AI sensors helps to determine just the amount of detergent and water and type of cycle of is best for your laundry. No need to guess.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far, AMAZING!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never realized how easy laundry could be. The EZdispence makes laundry so easy. When both the washer and dryer are connected, they communicate what cycle the dryer needs to be in, so you just load the laundry from the washer and press play. 10/10. Will update my review if anything changes.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Awesome So Far

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this last week but we love it so far. Best Buy did a great job installing. Then we started using the machine. It’s super quiet and very low vibration. We love the auto sensing detergent system as it saves the washer in the long run. We also love all the options (we lean towards AI wash) and the text message that the wash is done. It also looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a 5 year old Samsung washer that stopped working. This new LG is amazing. Clothes come out cleaner than ever. They also come out almost dry with how quick this unit spins. Very happy with the purchase would highly recommend. Also the LG ThinQ app is great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Washer review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is wonderful large capacity tub and is so quiet to run.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this open box. So far it seems far more efficient than my old washer and has definitely made clothes come out cleaner!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After debating between this and a competitors model, I am so glad I went with this one. The steam function is awesome (10 min and dress shirts are wrinkle free), and the capacity is huge. No issues drying Cal King bedding.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG WASHER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet. Lots of selections. Does good job cleaning the clothes. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has several smart settings, very quiet. You can connect it to the Internet and use the app and it will tell you when it is done with the load and so much more.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there. Thank you for reaching out and sharing your feedback for your LG Washer. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai. LG

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A Hidden Jewel LG Washer WM6700

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Magnificent Washing machine, Grear Price, fast delivery, kept on constact contact via emaol, was told howvto be prepared for the delivery, I appreciate that very much. Go ahead you will not be disappointed

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We're glad to hear of your great experience after purchasing your LG - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer. Thank you for the recommendation! Should you need support, don't hesitate to contact us at (800) 243-0000 between Mon. to Sun. 8AM - 9PM EST. ^Chris LG

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great addition to any home

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved some elements of this washer . The first one is brand and the parts are made my then itself and also that it’s auto dispensing and it has add on pedestal washer which we can use it in future and add when needed and the capacity .smart features is one another benefit .

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking the time to share your detailed product experience feedback. ^Jennifer LG

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Washing Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great in my space and works even better. Happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Good so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great variety of settings, quiet operation

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Life indeed IS good !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really impressed with this unit. I've had it for just on one month now and it is more water efficient and quieter than my previous washer, without a doubt... and there are so many more wash cycle options to choose from! I highly recommend this washing machine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG - 5.0 cu ft HE Smart Front Loader Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new LG - 5.0 cu ft HE Smart Front Loader Washing Machine. It is easy to use and cleans all my washable items efficiently. I plan to buy the same dryer when my Samsung Front Loader decides it is time to be replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them!! I purchased both washer and dryer and they’re GREAT!!

    I would recommend this to a friend
  • Pros mentioned:
    Detergent dispenser

    Rated 5 out of 5 stars

    Excellent - Automatic Detergent Dispenser

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Automatic detergent dispenser....I thought this was an unnecessary feature but...I absolutely love it!!! The machine is great. Also, the two guys who came from Best Buy and installed it were great. Everything was perfect. Better than expected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes thoroughly and quickly! I love the AI setting!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance. There are multiple options for different loads of laundry. Looks great with the rest of our LG appliances of which we have had good luck. It makes the chore of doing laundry fun while learning how to best use all the settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with a lot of features. Washer does assign the exact detergent for 18 loads.

    I would recommend this to a friend