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Customer reviews

Rating 4.9 out of 5 stars with 101 reviews

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    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 101 reviews
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine. Super quiet and efficient. You can definitely notice the difference from your older model. The spin cycle is much faster, reducing dry time. The most handy feature is the Ai option that helps older folks to simplify operating. It also has many customization options like multiple rinse feature which I love since I hate soap being left in my clothes. I had it for about 4 months now, So far so good. Very happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great appliance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here’s a short, positive review for the LG front-loader washer: “The LG front-loader washer has been fantastic—quiet, efficient, and incredibly thorough with every load. I love the modern features, fast wash cycles, and how fresh and clean my clothes come out. It’s reliable, easy to use, and definitely worth the investment.”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service was very good.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service Great price Washer and Dryer set is very large. Capable of washing king size comforter set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Waiting to get the matching dryer.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new graphic Steele LG washer is Awesome. I love all the upgraded turn dial features, and it looks very nice on the pedestal with extra storage at the bottom. Now I can wash bigger loads of clothes in about 30 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the capacity and the AI setting with Steam wash

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A solid choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose the LG WM5800HVA after an agonizing amount of research comparing reliability data, features, looking at build quality, and real-world user experiences. LG consistently had the lowest service rates among major brands (3-4% vs. 9%+ average), and this model offered the capacity and features I needed without the problems of auto-dispensers that can develop mold issues. Pros so far: Cleans well for normal loads; plenty of cycle options TurboWash 360 is genuinely fast (30-minute cycles) Phone app is actually convenient for cycle monitoring, + fun bonus, you can add custom sounds and animations to washer interface 5.0 cu ft handles big loads easily Quiet operation Steam option Cons: Occasionally find debris (hair, leaves) stuck to the front gasket or inside the tub after wash—requires regular wiping Heavily soiled items sometimes need a second wash (typical for HE washers) Before installing the washer, I looked inside from the bottom, nearly every internal component is plastic—they definitely don't make them to last like they used to, unfortunately this seems to be industry-wide now. Bottom line: It's a solid, efficient machine if you're willing to do regular maintenance (wipe the gasket, leave the door open after using it, and the monthly tub clean). Modern appliances are what they are—plastic internals and planned obsolescence—but the failure rates suggest this is one of the better bets available today. Note; I bought an open-box unit so was able to save several hundred off the sale price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product had it for about 3 weeks already and wanted to make sure I used every function before posting a review. So far everything works amazing on it cleans clothes as it should and leaves it smelling super clean. Highly recommend this product dont think you will be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is sleek looking, quiet yet powerful, and can handle a lot. Easy to set up and use and has nice mobile smart features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer I have ever used. I had the 5.2CUft version for a few years at my old house and it was perfect! I moved and purchased this newer version and it is even better! Definitely, buy LG for a washer or dryer. This model is great for it's large capacity, speed, washing and reliability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far, So Good. Time Will Tell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer was reasonably priced, and features are good for the price. Washer covers all the bases. Haven't tried the "AI" mode yet, but all the standard settings are there. The machine functions as expected, I just hope it ends up being a reliable machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer, amazing AI features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very modern looking. Great ai capabilities, so far so good. Shakes a bit but it could be my fault as i installed aftermarket wheels since i am stacking the dryer in a tight space, might have to remove the wheels to avoid shaking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vary good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine! Works perfectly, very quiet, and cleans clothes really well. Easy to use and in good condition. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer you will just love..

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our Kenmores Washer for 12 years when it started having issuesand when it did it went downhill fast, so we reached out to Consumer Reports and investigated our options between several models of washers, but I have to say that if the LG washer is anything like the LG refrigerator and dishwasher we purchased in the spring, then we can't go wrong with our new washer and dryer by the same company. I have been running our loads for the past several days, and we are thrilled with the unit's size, the drum's capacity, and the slick front display dashboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is a great washer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great washer. It operates quietly, and the LG ThinQ smart connectivity offers many useful features and options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could be happier. Excellent quality, size, and performance. Also, design is pretty simple and nothing too complicated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied. Large capacity and works well. I wish there is more setting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and fast! Love- app feature is perfect for keeping track of loads!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice washer with lots of options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and sleek. Lots of settings to mess around with. So far we've used the normal, heavy and bedding settings. I've noticed cleaner cloths with a frsher scent since using thia washer. I also notice less of a 'wet' smell in our cloths. This is probably in part to being new washer versus using an older 5 year old washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My GE unit suddenly stopped working. After some troubleshooting, it became clear that replacing it with this LG 5.0 Cu, ft would be way more cost efficient. So far, this unit has performed superbly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great LG Washer and Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my New washer and dryer!!! Really quite and irks Great!!

    I would recommend this to a friend