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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1652 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers have good things to say about the cleaning performance, large capacity, and low noise level of the 5.0 Cu. Ft. High-Efficiency Top Load Washer with 6Motion Technology. The ease of use and size are also appreciated by many. However, some customers have concerns about the lack of an agitator, the depth of the washer, and wrinkle resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,655 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Super Duper Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Efficient, quiet, clothes, blankets, bedding feel super clean. I would get another LG appliance no question.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Help setting up app

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, it’s extra large loads, only issue I have is trouble setting up the app to control from my phone. Also I bought the extra insurance from Best Buy but can’t use it or ask for help until the owners warranty from LG expires. I am having trouble getting through to them. But the washer is user friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paper manual incomplete.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good looking machine, and it so far is doing a great job of washing our clothes. Delivery guys were great. The only criticism we have is that the paper instruction manual is incomplete. It says nothing about the pull out detergent tray on the inner back side of the opening. I’m so tall I couldn’t see the labels identifying it. Only after using the QR code in the manual to see the complete manual online did we see it mentioned. I don’t see the point of including an incomplete paper manual if you’re going to require us to go online for the complete manual. The washer itself is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very content with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is truly very quiet. I’m very happy with the purchase. I’ve been a Maytag appliance buyer always but very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love LG Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy using my new washer. Very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my 20+ top load washer. Love the large tub and the options. I wish it had a different tone from the dryer. Bought same one for my son!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Thank goodness for no hassle so far,

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems so far. Easy to use,but it helps to read on line manual. Bought this model so my wife could reach the bottom of the drum. Larger cu. ft. is too deep. Delivery and set up was quick,but it's up to you to figure out the controls.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Awesome Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is a dream. It’s fast, cleans, and quiet! Unfortunately for us the matching dryer was not as it kept throwing error codes. Bur 10/10 for the washing machine.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine works really well and can fit large loads. would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Larger capacity is always better..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't realize that an upgrade on our washer would be such a breath of fresh air. The larger capacity and different features makes life much easier with loads.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    A satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Everything comes out clean, does a great job. The person at Best buy was very knowledgeable, and will recommend to our friends to buy their appliances there.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase of this washer, it works great

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hey Mauricio. Thanks for your feedback on your LG washer. We’re thrilled to hear you’re happy with your LG washer purchase! It’s great to know it’s making laundry time more manageable and efficient. Enjoy the convenience and performance of your new washer! ​For more feedback or questions, private message us on social media @LGUSSupport​. Thanks for making LG a part of your home!​​ ^David LG

  • Rated 5 out of 5 stars

    Great Washee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for two years now and have zero complaints. Been through one move as well and still works amazing. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Had one before, loved it bought another one ! Can fit my bedspread in it easily .. or blankets.. good size!! My family liked so much they also bought them for their house also!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG Top Loader washing machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The program is exquisite. Very simple and easy to use the washer. Wed new really enjoying it and getting more value.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Loving my new washer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am totally in love with my new washer. It operates so quietly. and my clothes never get tangled the way they did in my old washer I would recommend this to any one.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    I would recommend it to the whole world.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there is nothing bad in this wonderful washer. Everything is excellent. it is NOT noisy; the clothes you wash come out as clean as new.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer, it gets the job . I can do my blankets . I dont have to go to the laundry mat anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LG 5.0 Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first direct drive washer. My old washer belt and gear assembly fell apart at eight years. This washer is so quiet, cleans well, and very efficient. It has a nice warranty on the direct drive motor so very happy so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, I love it and very good. I would recommend it to everyone. It has very good quality.

    I would recommend this to a friend