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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1652 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers have good things to say about the cleaning performance, large capacity, and low noise level of the 5.0 Cu. Ft. High-Efficiency Top Load Washer with 6Motion Technology. The ease of use and size are also appreciated by many. However, some customers have concerns about the lack of an agitator, the depth of the washer, and wrinkle resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,655 reviews
  • Rated 5 out of 5 stars

    Dreamy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally had a lemon, but Best Buy was able to replace it. This one works like a dream!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been very happy with the washer. Only issue we have noticed versus our older LG washer is that it is somewhat louder, but not bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Efficient large washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. As soon as it arrived I washed a queen comforter!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Wash Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this wash machine. Met our needs and description matched the specifications.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great Washer and Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes cloths very clean in cold water, love that it displays time left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    another terrific LG appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with the previous two models of LG high-efficiency top-load washers that I have owned, I find this new model works well to clean clothes. I do miss, however, the "permanent press" wash cycle, as that was my go-to cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a new washing machine and were happy to find this one. It has all the settings you need without the fancy ones you never use. This helped to keep the price affordable without sacrificing reliability and value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love new appliance Works great Happy to have new appliance

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine replaced an older LG washing machine - I preferred the older unit to this one because it was a better model and the agitation motion was better in the older model, but this one is adequate for my needs,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best store

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelente services at the store and the delivery guy... I'm in love with my product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Home, New Appliances

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the washer & dryer pair after a lot of research. For the price, they are excellent. The delivery and install techs were prompt in making sure the items were leveled & worked properly before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Took a little bit to get used to using it as it was so much more advanced than my prior washer. It really is easy to use. Clothes come out very clean. So glad I switched back to a top load machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Painless process

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price point was good and the machine operates as designed which checked all the boxes for us. Sales and delivery processes were painless and all went without any problems.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does not meet expectations...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My expectations were higher when purchasing this washer. Main issue is the water level, it does not cover all the clothes in a load. I have read instructions and tried everything to increase the amount of water used, but there is no way to do so. I was also expecting a much quieter machine.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    LG Washer and dryer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a really good experience, they were so helpful and patient with explaining the different brands so i can make an informed choice. The delivery team was very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    lg

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lg excellent never get my down, the Tagnology is great on this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy lives up to it's name!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, excellent product at a great price! I'll be back for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is everything I needed. It is one of the best purchase I've made at Best Buy. I will definitely go with LG the next time I get a appliance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been working great. Nice and quiet. Miss the light in the washer .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing how washer worth every penny. You out a load in and it measures how big it is and adjust the time to the load. Never even knew that technology existed!!

    I would recommend this to a friend