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Customer reviews

Rating 4.6 out of 5 stars with 1652 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the cleaning performance, large capacity, and low noise level of the 5.0 Cu. Ft. High-Efficiency Top Load Washer with 6Motion Technology. The ease of use and size are also appreciated by many. However, some customers have concerns about the lack of an agitator, the depth of the washer, and wrinkle resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,655 reviews
  • Rated 5 out of 5 stars

    Greatest washing machine ever.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Best washing machine we've ever purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is everything I needed. It is one of the best purchase I've made at Best Buy. I will definitely go with LG the next time I get a appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Painless process

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price point was good and the machine operates as designed which checked all the boxes for us. Sales and delivery processes were painless and all went without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer and dryer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a really good experience, they were so helpful and patient with explaining the different brands so i can make an informed choice. The delivery team was very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG-5.0Cu.Ft Top load washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will wait a little to rate it with five stars. We shall see in the future how it continues to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Home, New Appliances

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the washer & dryer pair after a lot of research. For the price, they are excellent. The delivery and install techs were prompt in making sure the items were leveled & worked properly before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great Washer and Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes cloths very clean in cold water, love that it displays time left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feedback

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer washes everything quickly and removes wrinkles

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First in consumer reports

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues, wich is a plus in my book! It's a washing machine and does what it's suppose to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag vs LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Maytag and was not happy with a couple of features. It was loud when the water filled and there wasn’t a place to put the detergent or fabric softener. Really like this LG!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best item every- great job knowledge- great customer service + Support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Took a little bit to get used to using it as it was so much more advanced than my prior washer. It really is easy to use. Clothes come out very clean. So glad I switched back to a top load machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my front loader with this. Great washing machine. Only con is that it locks when started so you can’t lift the lid in to throw in something missed

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does not meet expectations...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My expectations were higher when purchasing this washer. Main issue is the water level, it does not cover all the clothes in a load. I have read instructions and tried everything to increase the amount of water used, but there is no way to do so. I was also expecting a much quieter machine.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine , wife and I really like it and use it twice a week

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer The 2 young men that brought it. We're so professional got here on time made it look so easy. The pick up and take out my old one thank you so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve only had it for a few months but so far so good!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Washer.. Horrible Customer Service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the washer. However, I won't buy an appliance from Best buy again. The run around to actually get it and the way the delivery people treated me I won't buy the dryer from them.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are disappointed to see that you were not satisfied with your recent customer support experience and would like to learn more from you. However, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer LG

  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid washer, positive experience overall. Recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing how washer worth every penny. You out a load in and it measures how big it is and adjust the time to the load. Never even knew that technology existed!!

    I would recommend this to a friend