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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1652 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the cleaning performance, large capacity, and low noise level of the 5.0 Cu. Ft. High-Efficiency Top Load Washer with 6Motion Technology. The ease of use and size are also appreciated by many. However, some customers have concerns about the lack of an agitator, the depth of the washer, and wrinkle resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,655 reviews
  • Rated 4 out of 5 stars

    Great Washer.. Horrible Customer Service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the washer. However, I won't buy an appliance from Best buy again. The run around to actually get it and the way the delivery people treated me I won't buy the dryer from them.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are disappointed to see that you were not satisfied with your recent customer support experience and would like to learn more from you. However, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer LG

  • Rated 5 out of 5 stars

    Best washer-dryer combo deal

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got best combo price at Best Buy I am so happy with this price

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Reasonable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic and gets the job done. This thing is very spacious.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my front loader with this. Great washing machine. Only con is that it locks when started so you can’t lift the lid in to throw in something missed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet machine with all the necessary options for laundry for a family of 5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag vs LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Maytag and was not happy with a couple of features. It was loud when the water filled and there wasn’t a place to put the detergent or fabric softener. Really like this LG!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carlos and. His helper did a great job. Very courteous and clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer The 2 young men that brought it. We're so professional got here on time made it look so easy. The pick up and take out my old one thank you so much

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent washer that does the job. Decent compacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best washer I’ve owned. Does a household with 3 kids laundry with ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price on sale. Easy to use and inside tub is not as deep as our previous washing machine so access is much easier even though this machine is bigger. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer and the guy who help me was amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a terrible experience with Lowes, Best Buy made buying, receiving and installing this washer a breeze. Thank you so much for perfect service. Oh, and i love the washer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer machine. However, the wash duration for speed wash is longer than my previous LG washer machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Appliance

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend / unit was installed and has been working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new washer at first it might look like the clothes dont get fully submerged in water but they do it fills the tub before and during wash

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, Serg. We appreciate the time you committed in providing us with detailed and constructive feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information or call our Customer Service at (800)243-0000. Thank you ~Tanisha LG

  • Rated 4 out of 5 stars

    LG-5.0Cu.Ft Top load washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will wait a little to rate it with five stars. We shall see in the future how it continues to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest washing machine ever.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Best washing machine we've ever purchased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice top load washer by LG. Best Buy had the best price for Thanksgiving black Friday. I gave it four stars because I haven’t received the product yet. Once I do, I will update my review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lilasue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this brand and like the looks I am having trouble with choosing the correct Setting for my different items. Sometimes they are not entirely dry. I think they take a long time to dry.

    I would recommend this to a friend