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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1652 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the cleaning performance, large capacity, and low noise level of the 5.0 Cu. Ft. High-Efficiency Top Load Washer with 6Motion Technology. The ease of use and size are also appreciated by many. However, some customers have concerns about the lack of an agitator, the depth of the washer, and wrinkle resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,655 reviews
  • Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great but the installer hooked up the hot and cold water wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OK and Cleans Well.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Washer. It seems to get the clothes clean. Not sure I like the impellor type, but it seems to clean sufficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing my wife loves the capacity and capabilities of this washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new LG washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this washer. My previous washer was a LG. Best buy is the place to get appliances!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Noisy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity, cleans well, but rather noisy . Sounds like not well insulated.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Duly noted. You may want to consider using an anti-vibration feet pads under your washer to help reduce the noise. ^Jennifer LG

  • Rated 4 out of 5 stars

    HE TopLoad LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washing machine that resolved our issues with our last washing machine of excess vibration during spin cycle. Water usage was a consideration due to a septic system. Very pleased

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 1 out of 5 stars

    The worst delivery service ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was TOTALLY MISERABLE. It took three trips because the crew refused to do some VERY simple unscrewing of the waterlines and also refused to move the dryer to get the new washer in. The washer itself is excellent though it is too tall for me to reach the bottom of the tub to move into the drye. The washer does a good job but it’s too tall for me. The delivery team actually ran away from the job. And it took three deliveries and my cousin unscrewing the water lines. TRULY I would consider NEVER buying another appliance from Best Buy because the promised delivery and pickup was SO SO SO terrible!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Kirstin. Thank you for sharing your experience with the LG Washer (WT7150CW) model. It’s great to hear that you’re pleased with the washer’s performance, but we understand that its height can make it challenging to use comfortably. We strive to provide exceptional services and ensure a smooth and seamless experience. One suggestion is to consider using a sturdy step stool to help reach the bottom of the tub safely. For your delivery concerns, we recommend providing this feedback directly to Best Buy customer service at 888-237-8289 as they can address service issues with their team.

      Please send us a private message on social media @LGUSSupport if you need further assistance or have any questions about your washer. Your satisfaction is important to us, and we appreciate your understanding. ^Juvy LG

  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, we have not had any problems. We really like our washing machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer, would recommend. For use in rental property, no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthy purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this washer after another brand let me down. This washer has been great. It washes clothes in a timely manner and the detergent tray works well. Clothes come out smelling clean

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not equivalent to a front loader

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a washer that could handle a comforter. We'll, it holds a comforter but I haven't found the magic setting that actually gets it clean. I really should have purchased a front loader like I planned on in the first place.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to assist with the issue. Thanks. ^Nikki LG

  • Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality machine! I love LG as it is but this is a great machine and middle range in my opinion for cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good machine at good price.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs the ability to increase water volume for the wash cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally happy with my new LG washer. Water sensor for level needed for size of load saves water!!!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi! Thank you for leaving a positive review for washer model (WT7150CW). We're glad you're satisfied with your washer! Please be sure to perform the recommended tub cleans! Happy sudsing! ^Chris LG

  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delighted with my purchase, everything was very fast and I recommend 100 %

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this wash for two months now and it’s the first washer that can handle washing my queen size comforter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is great my husband hasn’t stopped washing clothes I have not had a chance to learn how to use it yet because he just does all the laundry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I always buy from Best Buy, they have always stood behind their products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t stand on a footstool to remove washed items because the tub is so deep and I am short. Did not expect that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this washing machine has been great. I like the clear top so you can see what cycle it is on.

    I would recommend this to a friend