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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1652 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the cleaning performance, large capacity, and low noise level of the 5.0 Cu. Ft. High-Efficiency Top Load Washer with 6Motion Technology. The ease of use and size are also appreciated by many. However, some customers have concerns about the lack of an agitator, the depth of the washer, and wrinkle resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,655 reviews
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer!! Great price. Would purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Great product. We are enjoying the peace of mind of a new washer and dryer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lg washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washing machine. Great value for luxury model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to hate washing clothes but now i love washing with my new washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it says it will do.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer has worked like we expected.uguguhhihiugugub

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer! Great buy and has saved me money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ii have used this for almost a almost a month and so far so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an LG product before and was satisfied with product that why we purchased another on

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer ,for its price and it’s getting it done

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job, better that my old whirlpool for shure

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 1 out of 5 stars

    Do not buy!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been doing laundry for 30 years and have never had such a worthless washer. I'm going insane trying to get my clothes clean! I have tried several HE detergents, scent boosters, and Oxi clean to no avail. I have the settings on heavy soil, deep wash, with extra water added and my clothes still come out stained and dirty. Not sure if it's because it's top load and doesn't have an agitator, but I would avoid this model.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there. Thank you for reaching out and sharing your feedback for your LG High Efficiency Smart Top Load Washer. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contact information using the handle @LGUSSupport.`Jai. LG

  • Rated 5 out of 5 stars

    Home washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great for all cycles that we have used

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a great choice for my house. Definitely would recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had researched this purchase on consumer reports and was pleased it was carried at BB.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid appliance, from purchase to home it’s been well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy love it i like the way it clean my clothes

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT PURCHASE!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this and had it installed today and error messages already popped up! Same issue as our last LG. Its a lemon and unreliable brand. Dont waste your money.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Shafeez. Thank you for sharing your experience with us. We understand your concern about the LG Washer (WT7150CW) model showing error messages right after installation. We strive to provide reliable, high-quality products exceeding our customer's needs. As a first step, please try resetting the washer by unplugging it for a few minutes, then plugging it back in. This can sometimes clear error codes. For more help, visit https://www.lg.com/us/support/help-library/lg-washer-error-code-list--20150140270078. Please send us a private message on social media @LGUSSupport, and our team will be more than happy to help you troubleshoot further and find a resolution. We appreciate your patience. ^Juvy LG

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Worth the money. Would recommend. Bought the washer and dryer set.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keep clean

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When one buys a washer and dryer the goal is to clean clothes. These two work well together, reducing laundry day time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not going to buy LG ever again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work right out of the box. Ran the test mode like it recommends and it failed. The water pump never turned on to drain the tub. Had to lay the hose out flat to get the water to gravity drain out. Called LG and they said I could get a new unit. Best Buy said it would take a week to get delivered and I already tossed out my old machine so I was about to be left with nothing. I took a chance and opened up the back of the machine to find that the pump wire harness was not connected. I plugged it in and now everything seems fine. Pretty poor quality control at LG. Oh and by the way I also had purchased a new dryer at the same time. It doesn’t work either. I get an intermittent gas supply error. I know the gas supply is fine, my old dryer worked for 20 years. I think it’s the gas valve or control board causing the issue so I’m not able to fix this one. Bottom line is, I’ll never buy an LG product again. The quality control is pathetic.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG