Customer Ratings & Reviews
- Model:
- WT7150CM
- SKU:
- 6532299
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the cleaning performance, large capacity, and low noise level of the 5.0 Cu. Ft. High-Efficiency Top Load Washer with 6Motion Technology. The ease of use and size are also appreciated by many. However, some customers have concerns about the lack of an agitator, the depth of the washer, and wrinkle resistance.
This summary was generated by AI based on customer reviews.
I do not like this machine
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've owned this for about 6 months. This is not only the worst washer I've ever bought, but maybe the worst appliance or even item I've ever bought compared to expectations. It doesn't clean clothes no matter how much I tinker with the settings. I'll never buy another LG product as long as I live.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi Dooble.
Thank you for sharing your experience with us. We understand that you’re facing challenges with your LG WT7150CW washer. Your feedback is important, and we’d like to help resolve this issue.
Please send us a private message on our social media platform via @LGUSSupport. Our team will be more than happy to provide you with troubleshooting steps and explore possible solutions to ensure your washer performs as expected.
We appreciate your patience and look forward to assisting you.
^Sam
Do Not Purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this machine! Owners's manual is incomplete so it is a nightmare to troubleshoot any issues you may have.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your feedback on your LG Washer (WT7150CW) model. We understand how important it is to have a comprehensive and easy-to-understand manual to troubleshoot any issues that may arise. This certainly isn't the experience we want for our customers. If there's anything we can do to further assist you with, or if you have specific concerns, please reach out to us on social media @LGUSSupport so we can help you further. Your satisfaction is important to us, and we are committed to ensuring that you receive the support and reliable performance you rightfully expect from our products and service. ^Juvy
Just ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is loud and several times I had to run the cycle again to get the clothes clean
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
Washer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the size of my washer but don’t like how long it takes to was my clothes
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review the LG Washer (WT7150CW) model. We appreciate your feedback and we're glad to hear that you like the size of the washer. We understand that the wash cycle duration may not meet your expectations. For basic troubleshooting, you may visit this link: https://www.lg.com/us/support/help-library/lg-top-load-washing-machine-the-operating-time-of-the-washing-machine-is-too-long-CT00000305-20153067409687. If you find that the issue persists after following the provided instructions on the link, please send us a private message on Facebook or X (Twitter) using @LGUSSupport. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy
Looks good but doesn’t run
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work upon delivery. Called customer service for LG and they were unable to help and wanted to have someone come over to repair it. In a couple of days. A new product should not need to be repaired. Retuned. Wouldn’t recommend or buy another LG
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. Thank you for taking time to review this product.. We are doing our best to improve the quality of our products. We apologize for any inconvenience this caused. ^Venette
Water ? Leakage with high spin.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been showing moisture on the floor and the drum, which is the same issue my mom had previously with the LG washer. She was trying it again. We asked for a service call to check the issue and resolve it. This was not done. The person that was sent was the person who installed it..not a service provider. We have asked for it to be fixed or changed out for another brand. Awaiting response.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking this time to communicate with us about your concern. This is not the experience we want for you. We'd love to better understand what happened, and how we can rectify/resolve the issue. Please send us a private message on Facebook or Twitter using @LGUSSupport, please include your contact info, or call our Customer Service at (800)243-0000 as it'll be our pleasure to assist you further. Thank You .~Tanisha
PURE JUNK
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave it 1 star becauseI couldn't give it zero. I've had it a little over 6 months and it's already broken. Won't power on. LG won't support for some reason. DO NOT BUY!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review the LG Washer (WT7150CW) model. We're sorry to hear that a newly purchased item stops working so soon. We strive to provide reliable, high-quality products that meet our customer's needs and expectations. Please visit https://www.lg.com/us/support/help-library/lg-washer-why-wont-my-lg-washing-machine-power-on--20150791852235#. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
Washer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this machine it does not fill with enough water to get your clothes clean unless you put it on bedding. Would definitely not recommend
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you so much for taking the time to provide feedback. We’re sorry to hear that the product did not meet your overall needs. We work continuously to improve the quality of our products and services that drive customer satisfaction. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and we'll be happy to help you out. ^James.
Need to receive this machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could give this a better rating if I could receive it. Now instead of April, end of May, end of June, there is now no official date that it will be available.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Marie. Thank you for sharing your feedback on the LG Washer (WT7150CM) model. We understand how disappointing it can be to wait for a product, especially when the estimated delivery dates keep changing. We aim to provide excellent customer service to ensure a smooth and seamless experience. We recommend contacting Best Buy customer service with your order details at 888-237-8289 for accurate delivery information. For more help, please reach out to us on social media @LGUSSupport. ^Juvy
No too impressed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So, I can't do this because you're so stupid didn't give me enough characters, so now I will give really bad review for that. I had to erased what I put, so take this.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Ulises. It seems that our product, the LG Washer (WT7150CW) model, did not meet your overall needs and expectations. We strive to provide high-quality products and exceptional service that exceed our customer's needs and expectations. If you could provide us with more details about the problem you're facing, we’d be glad to assist you further. Please reach out to us on social media @LGUSSupport with your details so we can resolve this issue promptly. We appreciate your patience and are here to support you. ^Juvy
Bad service and product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am unhappy with this machine it was bad luck from the start the installation was done wrong mess up a load of clothes because your worker installed the hose wrong had to wait a whole week to get that fix. The clothes don't seem to be washing good.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We want to thank you for taking this time to communicate with us about your experience. Thank you so much for taking the time to provide feedback. It would be our pleasure to assist you with this, but we must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter through @LGUSSupport and we'll be happy to assist. ^James.
Don’t do it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Leaks from the bottom and does not full up with the correct water line I am on number 2
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to see what we're able to do to assist. Thanks. ^Nikki
Dumbest smart washer out there
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful washer. The smart features aren’t smart at all. Consistently runs through cycles multiple times and continues to fill water to the brim, then drain water during a cycle over and over.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We want to thank you again for providing us a feedback of your LG Washer this time. We apologize that you had such experience. It would be our pleasure to assist you with this, but we must switch to a platform that allows us to have back-and-forth conversation. Please send us a private message on Facebook or Twitter through @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be happy to help you out. ^Jolly
Washer & Dryer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return the product two times as there was big noise when i put in my first load. I have exchanged it fir a new lG model
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review theLG - 5.0 Cu. Ft. High-Efficiency Top Load Washer with 6Motion Technology - White (WT7150CW) model. We appreciate your feedback and apologize for the inconvenience you experienced with the noise issue.
We understand how frustrating it must have been to encounter such an issue with your first load. We apologize for any inconvenience caused and appreciate your patience in returning the product for an exchange.
We are glad to hear that you have exchanged it for a new LG model. We hope that this new model will provide you with the reliable and efficient performance that you expect from our products. For basic troubleshooting, kindly check this link: https://www.lg.com/in/support/product-help/CT20150045-20152102436296. Should you have any further questions or concerns, please feel free to reach out to us on Facebook for X (Twitter) using @LGUSSupport. We're here to assist you every step of the way. ^Juvy
worse shopping experience of my life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is the worst shopping experience ive ever had. its a toal month and Best Buy still owes me $500. noone in the entire stote knew how to cancel this machine and issue a new order. therefore, i went to Home Depot
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, We appreciate you bringing this to our attention. We're sorry to hear about the frustrating experience you've had with your recent purchase at Best Buy. We understand how important it is for you to receive a timely refund and resolution for the issues you've encountered. Your time and satisfaction are important to us, and we apologize for any inconvenience this has caused. We appreciate you sharing your concerns with us and we will work to address any process improvement opportunities to ensure a smoother shopping experience in the future. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Dirty laundry
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First one delivered was poked with a fork lift and cut the power cord off and damaged the water manifold. Second one delivered flooded my kitchen as rats ate the hoses off the inside. A third on is now being ordered. Maybe three is a charm.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Based on the numerous issues that you have experienced your frustration is understandable. We would like to gather more information from you to help resolve this. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, your contact info along with a detailed description of the issues so that we can work towards a resolution. Thank you. ^Jennifer
Maybe defective product.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer shaking violently during use. This was second time running the machine. I had mutiple washers and I know it doesnt shake that much
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to walk you through troubleshooting steps to resolve this issue. ^Jennifer
mrs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine does not wash well. Towels don't come out white and clothes come out wrinkled. Nothing smells clean. wish I could return it!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info, and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The impeller cap broke off after my second load. I returnd it. The company has to find a better way to cover the impeller.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your feedback with LG Washer (WT7150CW) model. We're sorry to hear about the issue you experienced with the impeller cap on your unit. We aim to provide reliable, high-quality products that meet our customer's needs and expectations. We have taken note of your concerns and will be looking into ways to enhance the design of the impeller cover to prevent such incidents in the future. If there's anything else we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy
Dpubtful Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Weird appliance. Not sure limited water is really cleaning clothes.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there. We appreciate the time you committed in providing us with detailed and constructive feedback. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. Should you need any assistance, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Anthony