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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1652 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the cleaning performance, large capacity, and low noise level of the 5.0 Cu. Ft. High-Efficiency Top Load Washer with 6Motion Technology. The ease of use and size are also appreciated by many. However, some customers have concerns about the lack of an agitator, the depth of the washer, and wrinkle resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 1,655 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    A great cloths washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A highly rated cloths washer. It does not disappoint.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not enough water

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is not enough water to saturate the clothes. I was told there are ways to trick the washer into increasing the water level. Who wants to go this for every wash load? I added 1/2 cup of bleach to one wash load and after drying the clothes, the smell of bleach was prevalent in all the clothes. Not happy with LG brands. Wish I stayed with American brands

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    LG

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem with washer I like the lady who helped me raiser

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my product works great no issues. I had bad luck wiith another brand. Best thing I did was trade em out!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switched from Maytag to LG

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from Maytag to LG because Maytag kept breaking and it would takes months to get the parts to fix.

    I would recommend this to a friend
  • Cons mentioned:
    Wrinkle resistance

    Rated 1 out of 5 stars

    Machine causes more work! AWFUL

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I 1000% do NOT recommend this washer. When shopping for our new washer we opted for the larger more expensive model because it didn’t have an agitator which supposedly wouldn’t cause our clothes to wrinkle. Well, that is absolutely not true with this model. No matter what setting or spin speed it is set on, the clothes are spun at high speed and come out a wrinkled mess. When I say wrinkled I don’t mean a couple of wrinkles that would straighten out in the dryer. Even using my iron at high heat couldn’t get out all the wrinkles. At first I though maybe I was putting too many items in. I decided to run a delicate cycle with only 4 t-shirts in it. Those too came out a wrinkled mess. This washer has caused me so much frustration it has turned me off to all other LG products.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Great washing machine!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great washing machine!! Especially for the price!! Many cycle options, energy saver, it has it all. Very pleased with it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new LG washer runs perfectly. The selection of cycles is very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast same day delivery

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast same day pickup. As I’m a massage therapist I couldn’t wait a couple of days for a delivery. Washer works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good reliable machine. Varieties of wash Selection. Gets the job done in a very clean way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good I wash about a week of clothes and when I finish my Draugther wash her clothes. I love my washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it’s been awesome. I love the fact that you do not have to worry about the machine goes off balance!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great machine with a flaw

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine but the soap dispenser is always full of water after every wash is completed?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine. Saves us money on all of our utilities each month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our washer and dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent delivery and setup of our washer and dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer. Gets clothes clean and simple to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love our new washer. It took a little time to get use to it with all the new technology, yet we’re very pleased overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean dirty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works well. I just wish wash was more complete

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S.kakures

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking and works well. Installation went perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great impeller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not sure about an impeller but this machine is great.

    I would recommend this to a friend