Customer Ratings & Reviews
- Model:
- WT7150CM
- SKU:
- 6532299
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the cleaning performance, large capacity, and low noise level of the 5.0 Cu. Ft. High-Efficiency Top Load Washer with 6Motion Technology. The ease of use and size are also appreciated by many. However, some customers have concerns about the lack of an agitator, the depth of the washer, and wrinkle resistance.
This summary was generated by AI based on customer reviews.
Top load washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lg makes great Washers And this one's no Exception.The tub It's amazing
I would recommend this to a friendMr. Clean
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans with a very quiet spin motion. Simple to operate.
I would recommend this to a friendVery good installation!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good and very nice installers. They were prompt and were very helpful with everything
I would recommend this to a friendWashing machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, no complaints so far. Quick delivery.
I would recommend this to a friendHappy with purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does a good job washing. Delivered and installed very well
I would recommend this to a friendF
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Appears to be working fine. Only had a few weeks and I don’t do much laundry. Time will tell
I would recommend this to a friendNO STARS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LG 5.0 Washer Purchase date 6-26-2023 Delivery date 6-28-2023 If I could enter NO stars, I would. This experience, with this LG product, AND Best Buy, has, so far, been deplorable! This machine, in "normal wash" mode only provides 3-4 inches of water in the bottom of the drum, agitating dry clothes on top and twisting the wet clothes at the bottom into knots and braids. One favorite blouse came out of this machine with a shredded collar! I do not have standard hookups in the basement of my home, so I made separate arrangements to have the machine hooked up, rather than task the delivery team with it. THIS TOOK TIME. When the machine was providing too little water I went to the troubleshooting checklist where I learned this machine is NOT designed to COMPLETELY COVER the clothes in water! It was the first time I'd heard that. The checklist included checking water source, all water lines and filters before calling. I'm older, retired, and required some help with this. A plumber has installed a toggle on the water lines, no question, full open supply. Fill hoses and filters were checked. ALL THIS TOOK TIME. I've tried different settings and 'water plus'. Not enough water. I've had to rewash every load in deepwash where it is very apparent, by the filthy water, that the rinse failed for too little water! When I found my blouse damaged, I called to return the machine. From purchase date to my call was 21 DAYS. I was told I'd missed the return window by 7 DAYS. The customer service representative was apologetic but her hands were tied. All she could arrange was a service appointment to 'evaluate' the problem. The service call is happening a week BEYOND 30 DAYS, and I'm without a working machine. A new $700.00 dollar machine, and I need to go to a laundromat. I am appalled at the poor quality and/or functionality of this machine. I am appalled this was not a simple return, of a defective machine, to Best Buy, within 30 days. I anticipate a better resolution to this problem via the service call.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Should you need any assistance with your LG 5.0cu. ft. High - Efficiency Smart Top Load Washer, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jai.
Meh!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's okay. Made the switch from a front load to this. Front loader seems to do a better job all around. Doesn't seem to agitate/mix items that well.
No, I would not recommend this to a friendGlass lid has poor hinges
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product was 17 months old and right hinge on lid opening stuck bending lid. Can't be repaired. Cost of replacement Lid $332 and repair estimate to install $160. With Tax over $700. Cheaper to purchase a new model vs repairing a bad hinge
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We understand your concern about a part fails, especially after such a short period of time. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. In situations like this, we recommend verifying if there are any warranty options that may still apply, or if there’s any assistance we can provide in terms of discounts or alternative solutions. While a repair might seem costly, sometimes there are ways we can help reduce the overall cost.
Please send us a private message on social media @LGUSSupport, and our team will be happy to assist you further in exploring potential solutions or warranty options that might work better for your situation. We’re here to help make this right. ^Juvy
Dont Buy from Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Again you cant control the water temp on specific cycles. It just weird. Makes no sense. It also take an hour to wash clothes, what is with that, some cycles over an hour. Again you cant control temp of water, the spin cycle etc. you have to use what they have on the washer and that is that.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Pam. Thank you for sharing your feedback on the LG Washer (WT7150CW) model. We understand how important it is to have control over your washing cycles and water temperature. We strive to provide high-quality products that exceed our customer's needs. For help, try using a cycle with adjustable settings. Some models offer a "Custom" cycle where you can manually adjust temperature and spin settings. For quicker washes, try using a shorter cycle or a specific quick wash option if your washer has one. For additional help, visit https://www.lg.com/us/support/help-library/lg-top-load-washer-cycles-and-options--1436976925348. If you need further assistance, please reach out to us on social media @LGUSSupport. We will be happy to assist you further and explore potential solutions. ^Juvy
Not worth it. Buy a good german machine.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a WT7800 model 3 years ago and till today it is unreliable and giving me headaches. the tech came so far more than six times. 2 times to replace parts, to order parts, parts were wrong, he re ordered and now the washer still make this sound like it is about to give up any moment. Last friday I got an appointment for today and the appointment has been cancelled without my knowledge, and here i am waiting and waiting for the tech to arrive. After several calls today they give me another appointment 12 days from now. At this point my warranty is about to expire next month. Hope they can fix it. Never again. Never best buy. Never LG. Bad communication and bad service.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Amy. Thank you for taking the time to review the LG Washer (WT7150CW) model. We understand that reliability and customer service are important factors when purchasing a washing machine. We strive to provide reliable, high-quality products and excellent customer service to ensure a smooth experience. We want to assure you that we take customer feedback seriously and constantly work to improve our products and services. If there's anything we can do to assist you further, please reach out to us on social media @LGUSSupport. ^Juvy
Very dissatisfied
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been over 3 years since we bought this washing machine. We spent $300 more for this over the agitator styles and we still feel like we wasted our money. There’s never enough water, even after using the water plus button. My wife is having to rewash again because some of her clothes have dry spots. It never removes stains unless you pre scrub the stain. She wishes we could afford to get rid of it and go back to agitator style.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Mark. Thank you for sharing your feedback with us. We understand your concern about the performance of your LG Washer (WT7150CW) model, especially after making the investment in a more advanced model. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
For the water level issue, we recommend adjusting the settings to use the "Water Plus" button, as you mentioned, but also ensuring that the load size is appropriate for the selected cycle. If the machine is not adding enough water for larger loads, you might try running smaller loads or adjusting the cycle options to ensure maximum water usage. Also, for stubborn stains, we recommend applying a stain remover or pre-soaking before washing. For more help, you may visit https://www.lg.com/us/support/help-library/lg-washer-clothing-not-clean-properly--1337626293790.
If these adjustments don’t seem to improve performance, we’re here to help! Please send us a private message on social media @LGUSSupport, and our team will be happy to assist with additional troubleshooting or explore potential solutions to make your washer work as it should.
We appreciate your patience, and we’re here to help ensure you get the results you expect. ^Juvy
not worth buying
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit does not know how much water to use. 9 out of 10 uses it give's you about 1/4 af the water you need. If you restart it 3 times you can usually get it up to where you need it. After that, it actualy works good then. Its all about trying to control your water usage.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to walk you through troubleshooting steps to resolve this issue. ^Jennifer
Wish I could have tried before buying
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish you could try washer before buying. Every cycle is long, over an hour. No fast, delicate cycle. Bedding is difficult.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .The washer automatically adjusts the wash time for the amount of laundry, water pressure and other operating conditions. Larger loads with water resistant/proof bedding items, will take longer as the washer needs to modify its spin cycles to prevent an out of balance issue. ^Jennifer
Don't buy at best buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service and delivery sucked. Worst delivery service. Even USPS is better.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We're truly sorry to hear about the challenges you've encountered with the service and delivery of your LG Washer (WT7150CW) model. We understand the frustration and disappointment this situation has caused, and we sincerely apologize for any inconvenience. Your satisfaction is our top priority, and we are dedicated to making things right for you. If there's anything else we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We are here to ensure your continued satisfaction and provide any support you may need. ^Juvy