Customer Ratings & Reviews
- Model:
- WT7150CW
- SKU:
- 6464959
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the cleaning performance, large capacity, and low noise level of the 5.0 Cu. Ft. High-Efficiency Top Load Washer with 6Motion Technology. The ease of use and size are also appreciated by many. However, some customers have concerns about the lack of an agitator, the depth of the washer, and wrinkle resistance.
This summary was generated by AI based on customer reviews.
Don’t do it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Leaks from the bottom and does not full up with the correct water line I am on number 2
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to see what we're able to do to assist. Thanks. ^Nikki
Dumbest smart washer out there
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful washer. The smart features aren’t smart at all. Consistently runs through cycles multiple times and continues to fill water to the brim, then drain water during a cycle over and over.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We want to thank you again for providing us a feedback of your LG Washer this time. We apologize that you had such experience. It would be our pleasure to assist you with this, but we must switch to a platform that allows us to have back-and-forth conversation. Please send us a private message on Facebook or Twitter through @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be happy to help you out. ^Jolly
Washer & Dryer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return the product two times as there was big noise when i put in my first load. I have exchanged it fir a new lG model
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review theLG - 5.0 Cu. Ft. High-Efficiency Top Load Washer with 6Motion Technology - White (WT7150CW) model. We appreciate your feedback and apologize for the inconvenience you experienced with the noise issue.
We understand how frustrating it must have been to encounter such an issue with your first load. We apologize for any inconvenience caused and appreciate your patience in returning the product for an exchange.
We are glad to hear that you have exchanged it for a new LG model. We hope that this new model will provide you with the reliable and efficient performance that you expect from our products. For basic troubleshooting, kindly check this link: https://www.lg.com/in/support/product-help/CT20150045-20152102436296. Should you have any further questions or concerns, please feel free to reach out to us on Facebook for X (Twitter) using @LGUSSupport. We're here to assist you every step of the way. ^Juvy
worse shopping experience of my life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is the worst shopping experience ive ever had. its a toal month and Best Buy still owes me $500. noone in the entire stote knew how to cancel this machine and issue a new order. therefore, i went to Home Depot
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, We appreciate you bringing this to our attention. We're sorry to hear about the frustrating experience you've had with your recent purchase at Best Buy. We understand how important it is for you to receive a timely refund and resolution for the issues you've encountered. Your time and satisfaction are important to us, and we apologize for any inconvenience this has caused. We appreciate you sharing your concerns with us and we will work to address any process improvement opportunities to ensure a smoother shopping experience in the future. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Dirty laundry
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First one delivered was poked with a fork lift and cut the power cord off and damaged the water manifold. Second one delivered flooded my kitchen as rats ate the hoses off the inside. A third on is now being ordered. Maybe three is a charm.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Based on the numerous issues that you have experienced your frustration is understandable. We would like to gather more information from you to help resolve this. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, your contact info along with a detailed description of the issues so that we can work towards a resolution. Thank you. ^Jennifer
Maybe defective product.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer shaking violently during use. This was second time running the machine. I had mutiple washers and I know it doesnt shake that much
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to walk you through troubleshooting steps to resolve this issue. ^Jennifer
mrs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine does not wash well. Towels don't come out white and clothes come out wrinkled. Nothing smells clean. wish I could return it!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info, and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The impeller cap broke off after my second load. I returnd it. The company has to find a better way to cover the impeller.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your feedback with LG Washer (WT7150CW) model. We're sorry to hear about the issue you experienced with the impeller cap on your unit. We aim to provide reliable, high-quality products that meet our customer's needs and expectations. We have taken note of your concerns and will be looking into ways to enhance the design of the impeller cover to prevent such incidents in the future. If there's anything else we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy
Dpubtful Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Weird appliance. Not sure limited water is really cleaning clothes.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there. We appreciate the time you committed in providing us with detailed and constructive feedback. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. Should you need any assistance, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Anthony
LG Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brand new LG washer and it does not work!! And they can't get the same one!!! I'm getting another LG delivered and hope it works. I can't recommend it at this time.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Unhappy LG Washer Buyer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Residual soap, link, hair etc repeatedly found on "washed" cloths. Numerous times, "self-balancing" continued repeatedly.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review the LG Washer (WT7150CW) model. We're sorry to hear about your experience on the unit. We aim to offer top-notch appliances. We want to help you fix these issues and ensure your washer works well. For assistance, please visit these links: https://www.lg.com/us/support/video-tutorials/lint-on-cloth-after-washing-cycle-top-load-washer-CT00000305-20150712778997 and https://www.lg.com/us/support/help-library/lg-washer-what-is-a-top-load-washing-machine-ue-ub-error-code-CT10000012-1394563702295#. You can also reach out to us on social media @LGUSSupport for more help. ^Juvy
do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.brand new washer constantly has error codes and cycles through without ever completing. I had this installed through best buy as well.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer
Buyers Beware
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buyers Beware! It just aint worth it had it since January now a whole heap of problems are popping up and both best buy and LG are not helping
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking this time to communicate with us about your concern. We'd love to get a better understanding of the issue, and what we can do to rectify it. Please send us a private message on Facebook or Twitter using @LGUSSupport, please include your contact info, or call our Customer Service at (800)243-0000 as it'll be our pleasure to assist you further. Thank You. ~Tanisha
So deceiving
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the product with Best Buy protection and now I am told that I don’t have the protection anymore. Misleading information. Too bad
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Robert. We apologize for any confusion your Best Buy protection plan for your LG product. We understand the importance of clear and accurate information when it comes to warranty coverage.
To assist you further with this matter, please provide us with more details about your specific situation, including the product and warranty information. We recommend reaching out to BestBuy's customer service department to address your concerns and ensure appropriate actions are taken. If you have any further questions or require assistance, please feel free to reach out us on Facebook or X at @LGUSSupport or call us at 1-800-243-0000. ^Jayne
Angry
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery never showed up. No call. Nothing. Best Buy systems and outsourced vendors are horrible.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for sharing your feedback with us. We're sorry to hear about the delivery issue you experienced. We understand how disappointing it can be to not have your order arrive as expected, especially without any communication. We apologize for any inconvenience this may have caused. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Not for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not wash clothing things came out of wash machine still dry
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Should you need any assistance with your LG Smart Top Load Washer, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jai.
Broken
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.6months later the door lock is broken and needs to be fixed
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, StephenY. Thank you for taking the time to review our LG Washer (WT7150CW) model, and we appreciate your feedback. We understand the frustration and inconvenience caused by the broken door lock of your washer. We would like to assist you in resolving this issue, we recommend reaching out to Best Buy customer service at 888-237-8289 for immediate assistance. If there's anything we can do to further assist you with, please reach out to us on social media @LGUSSupport so we can help you further. Your satisfaction is important to us, and we want to ensure that you have a positive experience with our products and services. ^Juvy
Returned. Not “senior smart” friendly.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned after 2 uses and one error code that doesn’t even show up in the manual.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Annie. Thank you for sharing your feedback with us. We understand your concern about the issues you encountered with the LG Washer (WT7150CW) model, and that you had to return it after just two uses due to an error code not listed in the manual. We strive to provide high-quality products that exceed our customer's needs and expectations. Here are a few steps you might consider for future reference: If you encounter unfamiliar error codes, you can try reaching out to LG customer support for assistance. They might be able to provide insight into the code and suggest possible solutions. For guidance, you may visit this link: https://www.lg.com/us/support/help-library/lg-washer-error-code-list--20150140270078. If you decide to purchase another LG product or need further assistance, please send us a private message on social media @LGUSSupport. We're here to support you and ensure a better experience with our products. ^Juvy
Mr Hinkley
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy sucks will never go there again they don't know how to deliver an item when they say they will
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .truly sorry to hear about the inconvenience you experienced with the delivery of your unit. Timely and efficient delivery is crucial for a smooth shopping experience, and it's disappointing when this standard isn't met. If you require assistance, you may send us a DM on Facebook or X(Twitter) at @LGUSSupport. -Charles
Horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never showed it was delayed several times with no communication
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We want to thank you for taking this time to communicate with us about your experience with your LG Top Load Washer. Please send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or reach us at our customer service line at (800) 243-0000, and we will be happy to assist you further. Thank you. ^Jolly