Customer Ratings & Reviews
- Model:
- SP7Y
- SKU:
- 6452959
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are delighted by the 5.1 Channel High-Res Audio Soundbar with DTS Virtual:X for its exceptional sound quality, easy setup, and affordable price. Many users rave about the immersive movie-quality audio experience it delivers, making it a joy to watch movies at home. The soundbar also boasts seamless connectivity options, including Bluetooth, and compatibility with various TVs, ensuring a hassle-free setup. While some users have expressed concerns about the bass response, the overall positive feedback highlights the soundbar's value and performance.
This summary was generated by AI based on customer reviews.
LG Sound Bar is OK
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This LG sound bar was on sale for the holidays. It's just okay. With the 5.1 channel high-res, I thought that it would be a little better.
I would recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Best sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably one of the best items I’ve purchased so far.
I would recommend this to a friendOK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounded great in the store. Brought it home and installed and it doesn’t do much other than provide more volume. I expected quite a bit more from this unit.
No, I would not recommend this to a friendTV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV ever purchased and very pleased. Great buy.
I would recommend this to a friendSound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Purchase... Please dont hesitate to but this product.
I would recommend this to a friendWorks great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good as I had hoped. Makes the surround feeling strong.
I would recommend this to a friendSound Bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome thanks best purchase thanks ever I have made
I would recommend this to a friendSound5
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok. Does not help with dialogue. Does not limit commercials sound. Sakesman over promised. Also, no apparent way to control it. Remote for soundboard does not work.
No, I would not recommend this to a friendIt’s just okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was a bit dirty when I opened the box. Overall sound bar is good. However the sub is poor
I would recommend this to a friendSounds good but very little bass
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound but my $150 Samsung sound bar blows it out of the water. I will be returning it due to it’s lack of immersion.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Not Easy and still pricy considering what you get.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was GREAT but configuration was a pain no lights to indicate on or off or connection type. Returned it in the end.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Not worth the money or impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The audio quality was no as good as i thought it would be, mediocore at best. Another thing, I have tried many times to connect the subwoofer, green light on the back is on, subwoofer does not provide any feedback, whether I play a movie, music from bluetooth, nothing. Returning this and finding something more relaible. The manual is useless for troubleshooting. Does have a cool app on the phone to control it though!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of your experience with your unit. Please know that we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We hope that you will consider LG for your future product needs. For the latest updates on LG Home audio, please visit https://www.lg.com/us/home-audio. You can always reach out to LG Customer Support by private message via Facebook Messenger @LGUSSupport with any product questions or concerns and use #VOC. We apologize for any inconvenience this caused. ^Daphane
Not what I thought
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent sound but I think you need add-on speakers to deliver 5.1 sound. I was under the impression that this was enough.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Fair Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok from time to time the sound fluctuates to more treble less bass then back to normal?
I would recommend this to a friendSounds Cheap
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very disappointed in the sound coming from this sound bar given the price point. Regardless of the setting, it didnt have the deep, immersive sounds that ive had with other sound bars. The sound didnt fill the room or give sorround sound experience. Returning! Huge waste of money.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Bass
Bad sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The subwoofer turns off and on it’s really annoying because you can enjoy watching a movie or listening to music
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thanks so much for sharing your experience with us. An intermittent sound contradicts our goal to provide you an outstanding movie experience. We'll do the best that can be done. Please send us a private message on Facebook or Twitter using @LGUSSupport, and include your product's model number (LDP6809BD). We'll be waiting for you. ~Bridge
Installation issues
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar is made to be installed below the TV only and the brackets are very poorly designed even for that. After an hour and a half and many choice words I was finally able to install it above the TV.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear your experience with the delivery and installation was less than satisfactory. Thank you for bringing this to our attention. It help us continue to work towards improving the overall customer experience. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
Spend your money on something else
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More than disappointed, my previous LG sound bar I picked up for 120 bucks 4 years ago was 10x better. I wish I hadn't given it away. Sub is garbage. It's decent enough when watching a movie but this system belongs in a 12x12 bedroom not a living room. The user interface through the remote is insanely awkward, so you definitely need to download the app, but you can't make adjustments with the app as you are watching/listening to anything without an interuption. First LG product I've ever been annoyed with and regret buying.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Not doing what we thought it would
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased it to control the sound level hoping it would stop the loud commercials and back ground noise some shows have but it hasn't really helped.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .If you are trying to watch on a regular channels please try to play any video from Youtube or Netflix and try to observe if their is any changes. There is a possibility that the problem is within the channels. If the issue is still happening with Youtube or Netflix please reach out to our support team on Facebook at @LGUSSupport. Thank you. ^Jovelyn
So so
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best audio quality for the price. For some reason had a hard time connecting the subwoofer and keeping it connected. Returning and getting a Samsung.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette