Customer Ratings & Reviews
- Model:
- SP7Y
- |
- SKU:
- 6452959
Customer reviews
Rating 4.4 out of 5 stars with 308 reviews
(308 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are delighted by the 5.1 Channel High-Res Audio Soundbar with DTS Virtual:X for its exceptional sound quality, easy setup, and affordable price. Many users rave about the immersive movie-quality audio experience it delivers, making it a joy to watch movies at home. The soundbar also boasts seamless connectivity options, including Bluetooth, and compatibility with various TVs, ensuring a hassle-free setup. While some users have expressed concerns about the bass response, the overall positive feedback highlights the soundbar's value and performance.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
DOIBLE CHECK COMPATIBILITY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.when purchased no one informed us that this product was INCOMPATIBLE with the Sony TV we purchased AT THE SAME TIME. still to this day we have trouble with connectablility. often time we will need to completely unplug everything and replug a few times to get it to work again.
I would recommend this to a friend- Pros mentioned:Connectivity
Rated 3 out of 5 stars
Food sound but It does NOT have Wifi capability
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its seems to have great sound and the bluetooth connection to the sub was effortless. However, Best Buy states this has Wifi capabilities and it doesnt. Wifi capibility was one of the main reasons I upgraded to this model.
I would recommend this to a friend - Pros mentioned:Price
Rated 3 out of 5 stars
LG 5.1 SOUNDBAR
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I WAS THINKING THIS WOULD BE A PUMPING SOUNDBAR! BASS SET AT MAX! NO THUMPING! VIRTUAL SOUND OK! I GUESS I WILL HALF TO LIVE WITH IT! I GOT $150.00 OFF ON IT! PAID LIKE AROUND $325.00 FOR IT!
No, I would not recommend this to a friend Rated 3 out of 5 stars
LG Sound bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar is an improvement over the TV's speakers. However, changing the bar's sound from AI to Clear Voice to music, gamming, etc., is not easy. It's very cumbersome, time consuming and takes too long. Consequently, since some channels/programs are not recording very well (the sound goes up and down as does the bass vs the treble), it is frustrating and annoying to make any changes to the bar. This is only my second sound bar, so I don't have much to compare.
No, I would not recommend this to a friendRated 2 out of 5 stars
Sound Bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like the sound bar. I like bose and i should have bought bose.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information or call our Customer Service at (800)243-0000. Thank you ~Tanisha
Rated 2 out of 5 stars
Boxy no Bass
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Boxy sound with no bass....avoid. Sound keeps fading in and out.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Rated 1 out of 5 stars
lg sound bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have not been able to make this work with our LG TV. Not enough directions. It is not a plug and play. I think it will sound great once it is hooked up properly.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Rated 1 out of 5 stars
Lg Soundbar Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor bass output. My 8 years old 300watt LG Soundbar with bass speaker sounds much better.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette










