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Customer Ratings & Reviews

Your price for this item is $1,119.99
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The comparable value price is $1,599.99

Customer reviews

Rating 4.6 out of 5 stars with 393 reviews

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  • Quality

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the large capacity, quiet operation, and excellent cleaning performance of the 5.2 Cu. Ft. 14-Cycle High-Efficiency Steam Front-Loading Washer. Many also appreciate its ease of use and energy efficiency. However, some users have noted challenges with the spin cycle, including occasional balancing issues and difficulty understanding the control panel. A few customers also mentioned the high price point and some reported a lingering smell after washing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 393 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless using the turbo setting, some of the settling are much longer than I expected. Works great, lots of settings for different purposes. Noisier than I had expected, but not bad considering how well it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the large drum size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this machine for our nonprofit which involves pets. We wash large blankets, dog beds, etc. and could not do so without this large machine.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    great washer for a big family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it a great washer for a big family. if you do not want waste time waiting and need to wash a lot at once, this is your machine. i'm just using it now for 3 weeks, lets see what happens

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    An excellent machine for a large family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A ridiculously easy machine to use. Setup was a breeze and the washing cycles available make management of our weekly washing quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great front washer, so far, no serious issues. The only thing that I would care to mention, is the removal of excess water after each wash. I would rather not have to ensure I drain any excess water from the front seal after every wash. Though its not a must, it does help eliminate the potential for mold and related issues. Be nice if the washer did this automatically after each wash instead of me having to do it manually each time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can clean comforters at home now. This Machine is user friendly, My 12 year old son is doing his own laundry now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big and Cleans well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the right size for a 6 member family. It's quick and effective. As a precaution, we use powder detergent, wipe down the inside glass, dry out with a towel the rubber in the door, and have a once a month (at least) Sani wash to make sure that it doesn't mold. It also helps living in Colorado. Overall, it was a great buy at Best Buy...very competitive pricing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High tech machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first high efficiency washer and wow have washers come a long way since the agitator days. I was so fascinated that I turned the LED light on to watch part of a cycle. My clothes are clean and the high speed spin cycles gets the clothes remarkably dry. I have had the out of balance warning occur only once with a large comforter and sheets in the same load. The washer capacity is huge. I haven't had any mold issues as of yet because I'm always sure to keep the door cracked and it dries out quickly. I'm happy that I purchased this washer. It was expensive but I bought it on sale so it was less painful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really happy with this washer. It's replacing a 11-year old Neptune washer and this one has so many more settings and has already managed to brighten our clothes after just a few washes - no changes in detergent or settings.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    love love love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a big time saver with its huge capacity and it washes way faster than my old washer. All the different cycles are great.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer , I can actually Wash my big comforters and they come out clean, also the quick wash option is great , it cleans really well qbs under 25 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Amazing washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great because the king size comforters fit perfectly in the washer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    LG WASHER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been disappointed with the washer. It washed about three loads and then we had an electrical issue. Told it was the board. A WEEK later the board was replaced. Went to use the washer and it would not even start. Get the idea of how long with no washer. We are a family of six. NOW I am sitting WITHOUT A WASHER AGAIN and had to spend A LOT at the laundry mat. This is so not good as I broke my foot and I have to deal with a cast on my foot and pain as well. To top it off, was informed there was a recall for the problems I have had. WOULD HAVE BEEN NICE TO HAVE HAD IT FIXED BEFORE THEY SOLD IT TO ME. Needless to say, they are coming to take it back and we are replacing it. Do not purchase this washer without being sure they have fixed it's recalls. Also larger then standard so may not fit your space. Personally think LG owes me an apology and at least coverage of expenses for laundry and gas for not fixing it before selling it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    awesome washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very happy with our previous LG washer and dryer. We do about 2 to 3 loads a day. We got our money worth from our previous washer and dryer, used it for about 10 years and it finally gave away. LG really outdid themselves. Great washer, great features, awesome looking. A bit expensive but well worth it. The steam cycles make the whites come out really white. Don't need bleach anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is so user friendly and efficient. I would recommend this to mothers of teenagers and everyday users.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great large washer, quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a vacation rental so we could turn over the bedding quickly. Holds a lot of laundry and has lots of cycles to choose from. Great so far!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Super Large Washer and Dryer from LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this front load washer and am very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old LG washer and dryer with this set. Holds plenty of laundry and washes clothes very quickly. Haven't used the steam option yet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good for our Resort's laundry facility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a resort and do a lot of laundry every dat. This machine holds a larger load and you can put it on a quick wash to save time.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great for heavy washers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we are very pleased with our purchase. Only downside was high price however seems to be on sale now unfortunately for us.

    I would recommend this to a friend