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Customer Ratings & Reviews

Your price for this item is $1,499.99

Customer reviews

Rating 4.6 out of 5 stars with 393 reviews

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Rating by feature

  • Quality

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the large capacity, quiet operation, and excellent cleaning performance of the 5.2 Cu. Ft. 14-Cycle High-Efficiency Steam Front-Loading Washer. Many also appreciate its ease of use and energy efficiency. However, some users have noted challenges with the spin cycle, including occasional balancing issues and difficulty understanding the control panel. A few customers also mentioned the high price point and some reported a lingering smell after washing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 393 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    I absolutely love my new machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new machine! I love that I am able to wash my California King bedspread in my new machine. I was also able to wash my dog's bed in my new machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a big load done fast, this is it, add the pedestals, you won't regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this washer because of the product reliability and reputation. It has met and exceeded my expectations. It is very easy to use and reliable so far. I look forward to using this product for many years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice size for any load

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great wash fast and get clothes very clean.I happy I choose these.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    awsome features great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Whites never looked brighter. Capacity let's me finish washing clothes faster. Plus I can now was comforter without having to go to a laundromat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent SteamWasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Steam Washer easy to use, to many choices to do your washing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like my clothes have never been so clean before. Great washer

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Huge capacity means fewer loads

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the huge capacity washer. We are saving lots of time by doing fewer loads. Doesn't unbalance with the large loads; which was an issue with my previous washer. Very Happy Camper.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Making my life easier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my new LG washer. It has taken a 14 load/ week family down to 4 loads per week. Cleans great! Love the features, such as steam cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Huge washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love this washer. It has a huge capacity and I love the 15 minute speed wash cycle. It has far more features and seems much better built than my old whirlpool duet that was leaky around the door and always plugging the drain trap.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great at getting smells and stains out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, but a little high maintenance. I have little kids that wet the bed and the sanitize function works great to clean and get the smell out. The only complaint is that if you don't get the clothes or items you are washing out within an hour they start to smell like mildew. I can not through a wash in over night and expect to dry them in the morning. Now we do live in a hot climate and keep our home at 79-82' so maybe this will change in the winter, but overall I am very happy we purchased this washer and dryer combo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient and large capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    reviewed the consumer report ratings and selected this set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with machine, uses less soap has many features.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    If I could give it a zero I would!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyer beware! Do not buy this piece of junk washing machine! We had troubles from the very first load... It started with the washer making a bunch of knocking and loud sounds. We called LG, they came out and told us it was our pipes. So we called our plumber, spent $450 reworking our pipes and the knocking and noises continued. Called LG back and it turned out that it was the junky washer. It was defective. They wanted to replace the motor, the water valves and one other item (I can't remember, had to do with the load balance) and remember this is a brand new washer... only a few weeks old. I was never able to talk with anyone high up with LG to tell them about our frustrations, only spoke with people that I had a hard time understanding due to strong accents. They also had a hard time understanding me and our situation. BTW... Every time I did the laundry I had to leave the house since the noise was so bad. To happily end this story, we called Best Buy and since we were still under our return window, we sent this sucker back ASAP! Thank you Best Buy, you guys are awesome! We bought a Samsung and it's amazing! I should also mention that the LG felt cheap, the door wasn't solid feeling and felt like it was going to break soon. Go with the Samsung, it's a bit more expensive but totally worth it!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great product washes anything you could want

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a large family of 6 and I use to wash all the time. Now I can load it up and not worry about the clothes getting clean. It will handle anything that I throw in it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great !!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Washer and Dryer together. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big washer, will wash anything!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer because of the size! It spin dries really good too! My old washer used to not spin dry enough leading to longer dry time in the dryer. This is very spacious washer! Must get the matching dryers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am very happy with my purchase of my Washer/Drye

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase of my Washer/Dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's great & wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying my washing it's beautiful & I love it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    the best washing machine ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is great to fit more in the washing machine because of its larger capacity. it cuts down my time to only one wash load instead of two before the new washer.

    I would recommend this to a friend