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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 762 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the large capacity, cleaning performance, quiet operation, and ease of use of this 5.2 Cu. Ft. High-Efficiency Front-Load Washer. Many appreciate its energy efficiency and the quality of the wash. However, some users mention challenges with the spin cycle, noting that it can be lengthy and may not fully extract water from larger loads. A few also point out minor issues with the control panel illumination and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 762 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    olguy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Easy to use. Cleans and dries clothing quickly without any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use I love how it has the different sections to wash and how heavy on soil or rinsing you want it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electric Dryer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Dryer, has all the bells and whistles, made very wel.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Nice machine, large capacity, takes up space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of laundry fit. King comforter fits nicely. Large sleeping bags didn't quiet work although they did clean, but were off balanced several times. Unit is fairly large and takes up a lot of my laundry room, but no problem with the machine.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Large and Quiet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. No issues with washing king size bedding.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Awesome product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great at delivering the promise - easy to maintain and does just what we need - very reliable and quiet - no issues to date.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer ever!! It is Hugh so you can was comfort and blanket with no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    A Winner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Present for my daughter and she loves it. Loves the high capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    good machine

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this washing machine. Its fast and quiet. Apart from the cute tunes it plays

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is bigger than the unit it replaced and takes up more room. It does the job and no issues with the features. It can handle large loads without concerns.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle, Water drainage

    Rated 1 out of 5 stars

    Unfortunately I got a dud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't able to keep this new washer. After trying all different types of loads, sizes, soap I realized the washer was defective. It would not spin enough to drain all the water out of the clothes, to the point I was able to twist an item upon completion and water would easily drip out. Thankfully Best Buy was excellent about processing my return without any guilt and has me up and running with a different model, but new machine.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thanks for sharing your feedback. We take our consumer feedback into consideration for research, design, and growth opportunities. I will be happy to pass along this information to our Design Team. Please feel free to reconnect with us directly should you have any other questions or concerns via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA ^CP LG

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, very quiet super fast and reliable

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    LGwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good machine, with excellent size, and a very beautiful design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer looks and sounds amazing! It’s working very well. I do dry the washer out when I’m done using it for the day as per instructions, and conveniently, there’s a magnetic latch deal where the door can be slightly open, but not full swing in the way. So quite when on! Love it! It’s also super pretty.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer Druer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer // Dryer Combo Replaced ours first time in 20 years

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as advertised. We also got the pedestal to make it easier to load and unload.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    my new washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very quiet many settings enjoying so far got the pedestal with washer too nice looking set

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very stylish and big which helps out with big loads

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Clothes Washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic clothes washer. Nothing to beat the quality and reliability of an LG!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Way better than my Samsung washer/dryer. I wish I purchased LG long time ago

    I would recommend this to a friend