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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 762 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the large capacity, cleaning performance, quiet operation, and ease of use of this 5.2 Cu. Ft. High-Efficiency Front-Load Washer. Many appreciate its energy efficiency and the quality of the wash. However, some users mention challenges with the spin cycle, noting that it can be lengthy and may not fully extract water from larger loads. A few also point out minor issues with the control panel illumination and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-762 of 762 reviews
  • Rated 1 out of 5 stars

    Avoid LG Washers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In less than 3 years of ownership, the drain pump of my LG washer broke. My options to get it fixed were either a $300.00 repair, or for me to try and fix on my own. Since $300.00 is ONE FOURTH the entire cost of the washer, I'm going to try and repair on my own. I'm so disappointed in this washer. It's the most expensive washer I've ever purchased, and literally the only time I've ever needed an appliance repaired. I would recommend avoiding LG washers

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    wm8100

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't use washer because leaking water and broken drum sharks

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We would be happy to help you with your case, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Venette LG