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Customer reviews

Rating 4.6 out of 5 stars with 395 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 395 reviews
  • Rated 4 out of 5 stars

    Will have to share more later

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up not getting this washer due to the size of my laundry area. I will be getting off i move to a bigger place though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is good except you have to remember to wipe and dry rubber ring in front after every wash

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Solidly built and highly functional. Looks great too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washing Machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it for a few days , use it everyday. It's great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG believer for life

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 3rd LG front load washer. Nothing is better than an LG!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pieces and parts

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it will love it more when all my stuff comes Backorders on rest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good, very happy with this purchase. Would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing high capacity washer. Washes great and easy to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit! Cycles are quiet, tech is simple and it looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Uses small amount of water and saves enrrgy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer Dryer Set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer Dryer set is fantastic. Would recommend to anyone to purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beauty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still trying to figure it out, so far so good.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Looks great but not perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue I have with this is it states it can wash a comforter, sheets, and bedding in one load. That result is false. It will spin off balance and continue running without alerting you until you take everything out except the comforter. Then you have to put the other items in after the comforter is done and put it on spin only to get the rest of the water out. Everything else runs as expected. The WiFi app features are great to have to alert you when the load is done and when to perform different maintenance to the machine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine works great. It quickly cleans large loads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is awesome! We had the same brand before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 5.2 CU washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy so far with my investment. Smooth operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for money, good transaction with no hassle -

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The’re delivery and set up everything very well !!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Super Frustrating for Low Temperature Drying

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ladies: this dryer is not for you. If your clothes are anything like mine, 96% of them say “tumble dry on low.” For all the bells and whistles, this unit cannot do what my much older dryer did reliably: Dry clothing in a low setting and stop drying it when the clothing was dry. The dry sensor does not work with the “delicates” setting, which is the only setting that automatically uses low heat. The other option is to use “timed dry” and guess at how long it will take your load to dry. There is an option to program a unique setting, but that requires connecting the dryer to my WiFi and using the app— and despite several attempts, this dryer has not been able to connect to my WiFi.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, Ann! Thank you for sharing your experience with the WM8900HBA. We understand the issue you've encountered with the drying options and the dry sensor on the “delicates” setting. Your feedback is important, and we understand how essential it is for appliances to perform reliably. You may access this link related to your concern: https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634.

      For the best results with low heat settings, we recommend checking if the lint filter is clean and ensuring that the dryer is not overloaded, as these factors can impact drying performance. If you continue to have issues or need assistance with connecting the dryer to your Wi-Fi, please reach out to us via private message on social media at @LGUSSupport, and we’ll be happy to help you troubleshoot further. We appreciate your patience and understanding! —Avril LG

  • Rated 1 out of 5 stars

    Shop Somewhere Else

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought LG washer and dryer from Best Buy and wish now that I had purchased my appliances from a store that sells only appliances and if you have any problems with service, billing, or anything else they are available locally to resolve any issues you may have. I have an issue with billing and when you try to call the store you purchased your item from, you wind to having someone from the other side of the world who can barely speak English take your call and is no help. They transfer you to other people or drop your call. If you want a new appliance, shop locally that deals with only appliances. So far, I’ve been billed twice for an LG washer and dryer, and also billed for two pedestals I never even ordered from Best Buy, but purchased from LG online. A dispute case has been opened that may not get concluded for 3 months!!!

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with us. We understand your concern about facing billing issues and experience difficulties with customer service, especially after purchasing your LG Washer (WM8900HBA) model. We strive to provide high-quality products that exceed our customer's needs and expectations.

      We want to help you resolve the issue with your billing. Since you purchased the pedestals directly from LG online, we recommend reaching out to our LG Customer Support team to ensure the correct order details and billing are properly aligned. We can assist you in reviewing the transactions, as well as guiding you on how to best proceed with the dispute.

      Please send us a private message on social media @LGUSSupport, and our team will work with you directly to ensure this gets sorted as quickly as possible. We value your time and want to help make sure your experience is resolved.

      We appreciate your patience and are here to support you. ^Juvy LG