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Customer Ratings & Reviews

Your price for this item is $1,299.99
The comparable value price is $1,799.99

Customer reviews

Rating 4.6 out of 5 stars with 387 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers find value in the 5.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer, particularly praising its large capacity, quiet operation, and effective cleaning performance. Users appreciate its ease of use, suitable size, quality, and sleek design. However, some customers have reported issues with the spin cycle and the inability to change the direction the door opens.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 387 reviews
  • Rated 5 out of 5 stars

    Solid Washer with a Remarkably Decent Phone App.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this LG model since May 2022. Clothes come out clean and fast. I love that the app notifies you whenever there is something happening with the wash. Very helpful if you have to do other things in the meantime. I love the finish its very subdued and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quite even on the heavy duty setting. The spin cycle remove more water than our previous front loader. So, less drying time. The owners manual that comes with washer is grossly inadequate for operating the machine. The online version is adequate but inconvenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better mold prevention

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. water is drained thru gasket. Hopefully it will not accumulate mold

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG is the better appliance manufacturer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG is the better appliance manufacturer Excellent product with very good reviews. LG has always been superior to Samsung appliances. This specific model proves just that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought an excellent washer and drier set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional purchase, the machine is working so perfectly, given an opportunity I would buy it again for my mom this time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yep, the washer works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yep, the washer works!Yep, the washer works!Yep, the washer works!Yep, the washer works!Yep, the washer works!Yep, the washer works!Yep, the washer works!Yep, the washer works!Yep, the washer works!Yep, the washer works!Yep, the washer works!Yep, the washer works!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 5.2 Turbo Wash

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we’re loving our new washer! I do laundry every day and have had no issues. We especially love the allergein cycle as my son has horrible dust allergies and this saves us and minimizes his flare ups! All in all I love our new washer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this machine has been a beast! Very impressed with its ability to handle all different types of laundry. This thing has features I don’t even understand yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine! Our only complaint is we purchased the large pedestal for underneath and we can’t open it because our low profile water catch pan blocks it from opening

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the LG 5.2 HE Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Machine!!!Great Machine!!!Great Machine!!!Great Machine!!!Great Machine!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assurance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My satisfaction comes from buying products that are sustainable and protected for long uses. Best buy ensures me that I will be happy with my purchases and keeps me shopping for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always wanted an LG washer, and this one not disappoint. Excellent washer. Love that it's gentle on my clothes. The smart features are useful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great unit difficult to schedule

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally had a chance to use the new washer and dryer and it’s amazing great unit with steam and the washer doesn’t shake the whole house. I took off one star due to the install Issues with Best Buy but overall we got it installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In Love

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG is a product that never disappoints! Besides being incredibly good looking, this washer is extremely effective! We absolutely love it! Thanks Best Buy for the install also!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG washer is the best washer I’ve ever had. My clothes are cleaner with less water. Customer service from Best Buy was the best! Highly recommend Best Buy and the LG

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and the install was excellent. They asked all the questions needed in the install. They worked with my tight schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life is good with LG!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its only been a month of ownership, but our clothes smell great! Door could be better quality though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 8900 Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time. Delivery, setup and removal of old washer took less than 30 minutes. So far the new washer is working great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great appliance

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well I like all of the programs and that the washer can be controlled from the app. The clothes come out smelling like the actual detergent instead of wash water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Automation Capable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great washer and dryer combo. Also with the WiFi addon i was able to add it to my hime automation so now i am alerted on all my Alexa devices the wash or dryer is done

    I would recommend this to a friend