Customer Ratings & Reviews

AWESOME WASHER AND DRYER.... LARGE CAPACITY JUST WHAT I NEEDED

We had an LG washer before (for 11 years) and replacing it with another LG was the right choice. This washer is quiet, connected to WiFi and has all the functions that we need.

Overall, it is a decent machine, but I was disappointed with the build quality. There are lots of cheap plastics, and the door locking mechanism feels flimsy when you shut and open it. I expected something more solid for this price. No complaints as far as the quality of the wash and the App interface is nice.

Our LG washer and dryer has been great , best buy went far and beyond to help us find the best product for my family.

I love this washer because I used it with my first load in my new home and it performed well. Wash load was thoroughly washed to my satisfaction.

I had a Samsung washer that quit on me after a few months. Decided to go LG. Once you go LG you never go back. Amazing washer!!

This washer is horrible. It vibrates and rattles so much when rinsing. Checked to see if it was unbalanced and there was no issue there. Changed the speed setting and still did the same this. I had it for 2 days and it caused so much damage to my walls and flooring. The washer itself is beautiful and looks elegant, but wash cycles are a horrible experience. This washer vibrates so much the door broke. I would not recommend this washer to anyone.

So I bought this washer a little over a month ago. Built a pedestal stand for both my washer and dryer to avoid back fatigue. I have a family of 7. 2 adults, 3 teenagers and 2 kids. I mention this to give you a picture of the wash loads I'm washing. Heavy soiled jeans, lots of towels, white clothes by the bundle, stinky socks and all. I bought this washer as an upgrade to be able to wash less loads but get more done. I was hesitant due to the price and wondered how it would affect my power bill. Well I'm here to compliment this washer and it's features. I saw other reviews that worried about the "cheap contruct" let me tell you light weight materials doesn't mean cheaply made. It is a sturdy washer. If it was any heavier I'd think twice on putting it up on a pedestal. Like that the door is not heavy i tend to leave these front loading washers open when not in use to prevent mildew built up. With a heavy door there's risk of it messing with the alignment of the hinges. Not only are my clothes coming put clean and not soaked when too heavy, but i am actually saving money on the power bill. I used to run washer and dryer all day 5 days a week and could never stay caught up. But now.... oh my gosh i wish i would have done this earlier. The selling point is this pair that i can wash my Minky Couture blanket that is delicate coming out in perfect condition. I've ruined other minkys by washing them in my previous top loader. I risked it on this one and i am not a scared to wash my minky anymore. Bonus is the wifi option to create other cycles. Thanks LG!

We had an lg washer prior to this one that we loved but it was 15 yrs old and died so we upgrade. This one is ok. Holds a lot of clothes and gets them clean. But it has the typical front loading washer issues with mold in the rubber despite the door being left open and rubber wiped. After having a year it's starting to smell like mildew too. Wish I would have save a lot of money and went with a basic washer. This one is Not worth the price.

Excellent washer in regard to noise level and anti vibration. Much better than the last two units I've had. I wish it had buttons instead of a touch screen. The thing I find most difficult is being able to tell what cycle the light is actually indicating. I always have to switch it to the alternate side, then back and I count the movement until I get the cycle I want. This definitely needs improvement.

Excellent machine, cleans very well. Very quiet, easy to use. The only issue I have with this machine is the door. When shut, it sometimes doesn't shut all the way. You have to close if forcefully. Could have been a better design on the door. Otherwise, very happy.

We have had this washer for about a month and so far, so good! It's reliable, easy house and the wash come out clean. I debated about buying such a high capacity washer for just four people, but I love it. I am able to get the laundry done in significantly fewer loads thanks to its high capacity. I also have been washing all our blankets, comforters, etc. Additionally, I love being able to connect the washer to my phone wirelessly because I get an alert every time a load is done, which also enables me to get the wash done in a shorter amount of time.

Easy to use and very quiet - It is a very big the capacity

Does an excellent job of cleaning, and the app is handy for receiving notifications when loads are finished. I only have two gripes with the machine itself. One is that many of the cycles are only available through the app. The other is that the door and soap reservoir feel kind of flimsy, and I'm concerned about future breakage. We'll see though. Ask me about the delivery process from Best Buy though. Absolutely horrible. Delays, broken website with misleading information, an installation contractor with a vehicle not large enough to haul away both the old washer and dryer at the same time (which required a separate visit, and a bunch of bad communication), and worst of all, the machine was dented either during shipping or installation (I don't know which). Best buy made restitution with a paltry amount. To be honest, I'll never buy another major appliance through Best Buy that I can't transport and install myself.

It cleans my clothes spotless, works quietly, has high capacity for clothes, and I have to repeat that it cleans the clothes spotless (some of my old clothes look like new after I used this).

I love it. Except 1x thing.... It does not have a rinse cycle. Its not a deal breaker but after looking at some many washers I missed this one thing but I'd prob still got it. Its prob the best option out there at that moment. Whirlpool being chinese owned was a definite deal breaker. The only thing I dont like is the pedestals. I am assuming that they manufacture and model specific. They are also expensive. These things already cost over $1000, then to charge 300 pr 400 for basically a shelf to sit it on is stupid. I opted to have something built that I can use with anything. This is why I took off 1x star. I hate being nickel and dimed for every little thing.

It’s highly recommended. I understand the price is high, but it’s better to save and invest in these wonderful laundry machines — they come with a 10-year warranty and their quality and performance are truly outstanding.

Well I love anything LG and after getting my first front load LG washer I couldn’t be happier. Is big on point, clothes are perfectly clean and fresh. Too bad I didn’t get a pedestal. Wished I bought the dryer , but I didn’t. Love my new LG it clean a big load and leaves it very clean. I recommend this washer to anyone.

I love our LG 5.2 Cu. Ft. High Efficiency Stackable Smart Front Load Washer!! We use it daily. It can wash extra large comforters and large towel loads. The various settings allows for us to do quick loads or longer loads. the settings are amazing! Cleans the laundry extremely well!

Can you be in love with an appliance which doesn’t require batteries. I’m head over heels in love with this washing machine and here’s why. It’s huge and a beast in cleaning power. I can wash a king medium weight comforter and a large towel in a single load and they come out clean. Or I can clean a few delicate pieces, which ought to have gone to the dry cleaners and they too come out wonderfully intact and clean. Which lends itself to the variety of cycles this machine has as another plus. If saving energy is your fancy, then you’ll be happy to know this machine is energy efficient and cost little to run. By way of reference we are a retired couple with 3 medium sized dogs and 2 oversized cats. I wash at least 2 times a week to keep bedding fresh and keep down the smell and dirt which accompanies the 20 extra legs in the house. Our electric bill:water has gone up a few bucks. I trust this washer would work well for any size family. Just be aware that a pedestal will be needed at some point to gather the linens from the back of the drum otherwise your back will pay for it. The drum is that deep. We eventually purchased the dryer to match and are equally thrilled.