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Customer reviews

Rating 4.5 out of 5 stars with 724 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers commend the 5.3 Cu. Ft. High-Efficiency Smart Top Load Washer for its overall performance, large capacity, and relatively quiet operation. Many users find it easy to use and appreciate its design and compact size compared to front-loading machines. However, a few customers have expressed concerns regarding the effectiveness of the wash cycle settings.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 724 reviews
  • Rated 3 out of 5 stars

    Not a fan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish they would make old fashioned washers that let you set the water depth and did not spend ten minutes weighing and practice spinning your dirty clothes. I have had to repeat washes because they do not get clean with the scant amount of water this machine chooses to use. And I am not sure they are clean the second time using more water. There are so many settings that it takes me half an hour to figure out what I want for each wash. I am SO not a fan of this technology. Maybe it works for clueless people who have no idea how to wash clothes or don't know what a clean wash looks like, but it is not for me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good but still trying to figure out the best method. Some of my exercise clothes appear not as clean as I would prefer. Huge tub for large loads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth run. Easy setup. I will definitely recommend to buy this product.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG is awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really love the looks, the high tech controls, the how quiet it runs and the quality of the washer. So far the cooles and best washer we have ever owned!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Top loader after front loader for years

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an LG front loader for years and they did very well. Now I’m back to a top loader and so far so good. I’ve only had it less than a month but no complaints so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just needed a washing machine so I didn’t t spend much time researching different manufacturers.that being said, the LG machine I purchased is terrific. I really like the tall agitator. Hard to find, but so much kinder to my clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best Laundry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing machine! Uses little water. Incredible power. Handles a huge bedspread. People at Best Buy were great. Will be back soon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. My clothes are very clean. Easy ordering, delivery to my house. No hassle.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, works awesome, connects to the LG ThinQ app and talks to the dryer like advertised. Overall a great washer for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite, easy to work and cleans great!!! Outside easy to wipe clean

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG washing machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drum is huge! I dont like that it leaves white soap marks on my dark clothes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a really deep tub, we love it, we get a lot more laundry done at once now!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is a great machine that handles full loads as well as small loads with great effeciency. It is a beautiful stylish model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. I like how it works. I like technology

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LG smart washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color! Washer is deep and holds a lot of clothes. Easily fits my fluffy comforters. Only problem is mixing bedding with regular clothes as smart sensor will re-adjust washing time like 3 times and leave clothes soaked.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had it for 2 weeks, but so far it’s been great. It takes am awhile to learn all the buttons, but that’s with every new appliance.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We truly appreciate your support, and we are grateful when our valued customers like you take the time to leave positive reviews, as this helps us to attract more customers and increases our reputation.
      We hope to see you again soon! ~Tanisha LG

  • Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer with no major issues 6 months in. Door does have a creek but works as should.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Greeat quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, it has an agitator though, but the orice was right.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent washing equipment, thank you for having manufactured this wonderful intelligent system, I am very happy about it. and more my wife!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the setting and a setting for deep water. Pleasant suprise after the last to washers. Everything about this washer is amazing.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Congratulations on your new purchase. We truly appreciate your support, and we are grateful when our valued customers like you take the time to leave positive reviews, as this helps us attract more customers and increases our reputation. We hope to see you again soon! ~Tanisha LG