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Customer Ratings & Reviews

Your price for this item is $1,149.99

Customer reviews

Rating 4.5 out of 5 stars with 719 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the 5.3 Cu. Ft. High-Efficiency Smart Top Load Washer's excellent cleaning performance and large capacity as significant advantages. Many appreciate its quiet operation and ease of use, along with the effective agitator and spacious tub. However, some users find the washer's tub depth challenging, and a few have reported reliability concerns. The positive feedback on cleaning, capacity, and quietness outweighs the negative comments regarding depth and occasional malfunctions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 719 reviews
  • Rated 5 out of 5 stars

    Buy this washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely spectacular appliance. Will continue to use Best Buy for my appliance needs. Amazing price!!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate your fantastic review and are delighted to hear that you had a seamless shopping experience with us! Our team works diligently to ensure that our products meet your expectations and are delivered promptly. Thank you for choosing LG, and we can’t wait to serve you again in the future! ~Tanisha LG

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had several front loaders for 25/30 years - wanted a top load with an agitator - large capacity - feel my clothes are cleaner

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine. I bought the matching dryer also and they are both so easy to operate and work well

    I would recommend this to a friend
  • Pros mentioned:
    Agitator

    Rated 5 out of 5 stars

    The joys of going laundry

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy that agitators are back. Our clothes feel so much cleaner. I hate to admit that I actually got excited over a new washing machine and this one has lived up to more than I was expecting.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    My washer machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer it is perfect for home and has a huge capacity to wash clothes strongly recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big size washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big size washing machine perfect for big familys smart lg features and cellphones compateble for diagnosis

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer has a good night ( don’t have to bend over) Washer is quiet when running Like how you can see through the top

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    jpatton607

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice washer over the Samsung products. That washer died 28 days after the 1 year warranty ran out.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good choice and good work

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent works Excellent clean No noises no disturbances

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    ErikaRM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does all the work; The clothes are clean, regulate the load and I can use it with bluetooth and it does not make noise.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. It is not everyday that we receive feedback as detailed and thoughtful as yours. We'll make sure to pass this along to our team, since this will surely make their day. Thank you for supporting LG! ^Cris LG

  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    LG Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well-built fewer plastic parts than other brands. quieter than previous model.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good Vibes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I like how it is much quieter than my previous washer. I’m sure I’ll be happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Lg Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer tons of space to clean my king size comforter. I also able to do larger loads.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking the time to share your detailed product design feedback. ^Jennifer LG

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Very deep drum, probably need a step stool if you are under 5'5. Otherwise large and small loads work great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and essy to use have used it alot with no issues

    I would recommend this to a friend
  • Pros mentioned:
    Agitator

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to actually have an agitator that doesn’t ball up your clothes. More complicated than it needs to be as far as functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really sceptacle about the new washers after 22 years loving my old Kenmore but after a lot of research and reviews I went to my local Best Buy to actually see models. The sales lady was top knotch and very thorough. Now I have had my LG with agitator for 2 months and I love it. It really cleans and it doesn't hurt my clothes .I highly recommend!!!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello, Peter! We are so delighted to hear that you are happy with the new LG Smart Top Load Washer w/Agitator! We appreciate you telling us about the outstanding service you received, as well as the fabulous features it possesses. This really helps us in delivering an effective outcome to future issues or concerns that ultimately will make life more convenient for you. Should you ever need support, don't hesitate to contact us via phone or chat support. The details of these options can be found here: https://www.lg.com/us/support/contact. Enjoy! ~Rita LG

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is quiet efficient and does an excellent job of cleaning clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Extremely quiet and efficient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet and a nice change to our old washer, which was really noisy. Had to check on it once to make sure it was on as we weren't used to not having any noise

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is a very nice upgrade from our old washer. It has an excellent rating, very quiet, and has an easy to use control panel.

    I would recommend this to a friend