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Customer reviews

Rating 4.5 out of 5 stars with 724 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers commend the 5.3 Cu. Ft. High-Efficiency Smart Top Load Washer for its overall performance, large capacity, and relatively quiet operation. Many users find it easy to use and appreciate its design and compact size compared to front-loading machines. However, a few customers have expressed concerns regarding the effectiveness of the wash cycle settings.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 724 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    bb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good washing machine huge tube awesome features would by again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase! We have been very please with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Val

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but wish selections of wash cycles were not so complicated

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. We changed from a front loader. Previous front loader was purchased last year, and it broke within a year.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Like Trump says: "It's Huuuge".

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing fits a lot of clothes! This washing machine is the answer to keeping up with kids clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LKW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact it has an agitator. They seem to clean better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just prefect great price and best experience with this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Works great. Smooth running. Cleans extremely well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earl

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a brand new machine in perfect condition. it was complete with all the paperwork and "Y" connector for steam drying, The staff was very efficient with walking me around the machine and loading it in my vehicle. I paid approximately 50% less for both my washer and dry set

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchased!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, best purchased ! Love the way it washes!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Takes a long time to wash

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large tub. Cleans well. It does much longer to wash than old washer. Over an hour per load.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or call our Customer Service at (800) 243-0000. Thank you~Tanisha LG

  • Rated 5 out of 5 stars

    New washer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and love that it has an agitator to get clothes cleaner.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Deep Fill

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The deep fill option is great! It fills all the way to the top of the agitator with water. It washes really good with deep fill. I don’t like washing without the deep fill option because I’ve noticed that sometimes there isn’t enough water to cover the clothes and some of them are still dry on top before it rinses. Also on quick wash the clothes only get rinsed with the sprayer. The washer does not fill up with water and rinse them so when it releases the fabric softener, it just pours it to the bottom of the washing machine and then the water turns on and sprays the clothes off, and the fabric softener gets wasted.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there. Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ^Jai. LG

  • Rated 5 out of 5 stars

    washing machines

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG washer good but not the one sold to us over phone and he said he marked sold. We went right away to pay and some other different machine was marked sold for us. He claimed "mistake" and he sold us a much more expensive machine as we did not have time to go searching again. No compensation at all was given for his "mistake" as he said it not allowed. #2 terrible washing machine nightmare from best buy and no one cares at all!! Points not accurate either.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the washer and it’s easy to use and looks good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as it is described, love all the features and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase would definitely recommend this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like It Anyway

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this machine much better than the one it replaced. I would give it five stars but in the description of the machine it told how the tub is stainless and will not rust but the tub of mine has a rust spot from the manufacture. I like the machine enough to keep it anyway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer it is all i expected and the delivery was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer review-

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my LG washer. It is really easy to use and does great job washing the clothes.

    I would recommend this to a friend