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Customer Ratings & Reviews

Your price for this item is $1,149.99

Customer reviews

Rating 4.5 out of 5 stars with 719 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the 5.3 Cu. Ft. High-Efficiency Smart Top Load Washer's excellent cleaning performance and large capacity as significant advantages. Many appreciate its quiet operation and ease of use, along with the effective agitator and spacious tub. However, some users find the washer's tub depth challenging, and a few have reported reliability concerns. The positive feedback on cleaning, capacity, and quietness outweighs the negative comments regarding depth and occasional malfunctions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 719 reviews
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer and is nice and quite when running so far

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, can wash a lot of clothes and they come out very clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer so far

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After numerpus issues with open box fibally got a new pne and so far so good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lg washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer too big for me. I’m 5’7” and it’s a deep Bend to get clothes from bottom of washer I dislike I can’t set for cold water wash. The tray for soap and fabric softener are not well made. I’ve only used the washer3 times.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the turbo wash for a quick load! This is a quiet machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer drywr set

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price total tech is awesome cant be more happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deep, quiet machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attractive, quiet, and I like the small agitator. Be careful because the tub is very deep. My washer is on a low platform and I have to stand on my toes to reach the bottom. I am tall so it is not a problem.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there. Thank you for taking your time in leaving us a review regarding your Top Load washer. Every team member here appreciates your feedback, and it motivates us to continue developing our products and services. Our team enjoys what they do because of customers like you. This review just made our day! ~Anthony LG

  • Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Good size. Hope it runs for many years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laundry room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Fits perfectly in my laundry room.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine does a great job cleaning our clothes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice new washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice washer and even connects to my internet for remote operation from my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the product so far. disappointment that we did not get a best buy reward card with this item like the one that was offered a few days later $100

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I don’t feel my clothes are clean

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my Samsung front load after over 10yrs of use. My husband insisted on this LG top load. I’m not pleased!! Like a few other share I too don’t feel my clothes are clean at the end of cycle. Sometime my clothes come out full of lint or something. I don’t feel the water is adequately covering my laundry. My whites come out looking uncleaned. I’m NOT happy with this appliance. It’s my FIRST LG purchase. I’m not happy!! I’ve tried different cycles, load sizes etc. No change. It been 3mos and I’m more and more aggravated and dissatisfied with my purchase.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Awful water level

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the machine seems very well built and reliable. However, the normal cycle is absolutely awful. The clothes never go underwater and never turn over. It remains in the position you place it in and will only get a few inches of water (maybe). The clothes just suck up water with detergent and then get rinsed out. Might as well wash a small load in a bucket of water. Deep wash must be used every time and that works just fine. It just seems the normal cycle was engineered incorrectly.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Washer LG -

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only had this washer for not even 2 years and I already had to have it serviced twice. First it was staining my clothes and then it wouldnt drain the water. Too expensive to last only two years.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    miss

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy shopping, great product and price and on time pickup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Great sales person.was on sale at great price. Delivery was on time, and very nice guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome washer. It senses the load that is being washed and even though there is an agitator it does not beat the clothes up. I love the way the detergent is dispensed after the water runs in the tub.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful and quiet. Handles a lot of clothes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Regular work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so many options.once you turn it on there’s no way you can change the cycle unless you turn it off and if it already has destergent or water it will drain it all.

    I would recommend this to a friend