Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 725 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
89%would recommend to a friend

Customers are saying

Customers commend the 5.3 Cu. Ft. High-Efficiency Smart Top Load Washer for its overall performance, large capacity, and relatively quiet operation. Many users find it easy to use and appreciate its design and compact size compared to front-loading machines. However, a few customers have expressed concerns regarding the effectiveness of the wash cycle settings.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 725 reviews
  • Rated 4 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe that the item purchased was excellent and quality and manufacture and we are pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG is the best

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it my daughter bought the set and highly recommended them to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large-capacity washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The large capacity gets the job done in one load Very nice I'm glad I don't have to listen to The Annoying beeping sound.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worker

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good energy star washer. But in normal wash settling it uses very less water and there is no rinse properly. Unless you go to deep wash setting. Detergent you got to use high quality as detergent use very less due to energy star and it’s compartment holds less detergent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer very Heavy duty and Tougher. i am very happy to my purchase6

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gata

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well and washes the clothes very efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my LG washer machine and dryer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought washer and dryer. Love the products. l live LG products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Three

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are extremely pleased with our new washing machine. It does a great job,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home delivery of washer went great!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went perfectly - great communication, on time delivery, clean and fast installation, excellent overall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new LG washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. The clothes come out very clean, smelling fresh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Johhny v

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is awsome, i love the sound it makes when your load is finished

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Washer LG -

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only had this washer for not even 2 years and I already had to have it serviced twice. First it was staining my clothes and then it wouldnt drain the water. Too expensive to last only two years.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, JuanaS. Thank you for sharing your experience with us regarding your LG High-Efficiency Smart Top Load Washer. We understand your inquiry regarding the performance issues, specifically regarding draining and staining, that you have encountered with your unit. Your feedback is important, and we'd like to assist you further.
      https://www.bestbuy.com/product/lg-5-3-cu-ft-high-efficiency-smart-top-load-washer-with-4-way-agitator-white/JJ8VPZ9TQG
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    LG

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery/installation was a breeze. The washer and dryer look great and work as advertised. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine. Performs much better than old one it replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    appliance

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great unit at a great price and the staff was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints! Love this washer

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this when my old school washer went out and I LOVE IT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product is goodddddddddd and smart so i like

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing machine is great. Its also quiet and you can wash alot of clothes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Little over priced

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Shakes a little when spinning but okay i guess

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laundry

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing I love it I recommend it it has been very helpful so far

    I would recommend this to a friend